AI Customer Service Tools

Explore top AI tools enhancing customer service efficiency and satisfaction.

· March 17, 2025

In an age where customer expectations are higher than ever, businesses need to up their game in customer service. Gone are the days of long wait times and generic responses. Today, AI tools are revolutionizing the way companies engage with their customers, providing faster, more personalized support.

From chatbots that handle inquiries 24/7 to sophisticated platforms that analyze customer sentiment, the options are vast and varied. These tools don’t just automate responses; they enhance the overall customer experience by being proactive and insightful.

I’ve spent considerable time investigating the best AI tools for customer service, exploring their features and usability. Whether you’re a small business or a large enterprise, these tools can help you streamline operations and improve customer satisfaction.

So, if you're ready to elevate your customer service strategy and explore cutting-edge solutions, keep reading. I’ve compiled a list of the most effective AI tools that can help you meet and exceed your customers’ expectations.

The best AI Customer Service Tools

  1. 286. Chat Whisperer for real-time customer support assistance.

  2. 287. Craftman for immediate ai assistance for queries

  3. 288. Runday for boost customer satisfaction with quick responses.

  4. 289. Jochem AI for streamlining support ticket responses

  5. 290. Chathub.dev for real-time customer support chatbots

  6. 291. ChatHelp for instant support for customer inquiries

  7. 292. Localbot Ai for automated support ticket management

  8. 293. Fuk.ai for real-time ticket response analysis

  9. 294. Tekst.ai for ai chatbot for 24/7 customer support

  10. 295. Uservista for enhance user feedback for support improvements.

  11. 296. Quasi Market for personalized support via ai chatbots.

  12. 297. Hostcomm for proactively resolving customer issues.

  13. 298. AI Surge for smart chatbots for instant support

  14. 299. Diligent for streamlining customer onboarding processes

  15. 300. Rooftops AI for 24/7 ai-powered customer assistance

484 Listings in AI Customer Service Tools Available

286 . Chat Whisperer

Best for real-time customer support assistance.
Chat Whisperer

Chat Whisperer pros:

  • Efficient Customer Support: Offer real-time support to customers directly on your website.
  • Sales Boosting Tools: Provide product recommendations to help drive sales.

Chat Whisperer cons:

  • No cons or missing features were explicitly mentioned in the document provided for Chat Whisperer.

Chat Whisperer is an innovative AI-driven chatbot designed to transform customer service on websites. By seamlessly integrating with platforms like Shopify, it enhances user engagement and provides immediate support, ensuring customers receive prompt assistance and personalized product recommendations. The chatbot aims to uplift the shopping experience, making it not only efficient but also more enjoyable for users. With its array of sales-enhancing features and a free starter option, Chat Whisperer is a robust tool for businesses seeking to improve customer interaction and boost sales. Its advanced technology positions it as an essential asset for any company looking to refine its customer service offerings.

287 . Craftman

Best for immediate ai assistance for queries
Craftman

Craftman pros:

  • Immediate response to user queries
  • Better visitor engagement

Craftman cons:

  • No cons found in the provided documents
  • No specific cons of using Craftman were identified in the provided documents.

Craftman is an innovative chatbot solution tailored for Software as a Service (SaaS) providers, designed to enhance customer support by leveraging AI technology. This user-friendly platform allows businesses to integrate a customized chatbot directly onto their websites, enabling swift and efficient responses to visitor inquiries.

Craftman stands out for its ability to manage customer interactions seamlessly, providing instant answers, facilitating feedback, and addressing feature requests—all of which contribute to a smoother customer experience. Users consistently praise Craftman for streamlining their workflows and bolstering customer satisfaction. The setup process is straightforward, and the conversational style of the AI feels natural, making it a valuable asset for companies looking to improve their client engagement.

Craftman offers a variety of pricing plans, catering to different needs with options that include multiple chatbots and integration with advanced AI models like GPT-3.5 and GPT-4. To ensure customer confidence, the platform also features a 30-day money-back guarantee, allowing businesses to explore its capabilities without risk. In essence, Craftman is a comprehensive customer service tool that empowers companies to deliver exceptional support through advanced technology.

Craftman Pricing

Paid plans start at $149/month and include:

  • Unlimited chatbots
  • 20,000 messages / month
  • 10,000,000 characters
  • GPT-3.5
  • GPT-4
  • Feedback

288 . Runday

Best for boost customer satisfaction with quick responses.
Runday

Runday pros:

  • Providing service that reduces wait times and increases customer satisfaction
  • AI Agent can handle tasks freeing up staff for complex issues

Runday cons:

  • Lacks specific details on the features included in each pricing tier
  • Unclear if the AI Agents are able to handle complex inquiries effectively

Runday is a cutting-edge platform designed to enhance customer service through the implementation of AI-driven agents. This innovative solution provides businesses with "Always Available" support, allowing them to streamline sales processes, address customer inquiries, manage appointments, and facilitate payments efficiently. Trusted by over 100 enterprises globally, Runday prioritizes user-friendly access—clients can start utilizing the service without the need for a credit card.

With a commitment to GDPR compliance, Runday serves more than 30,000 users by transforming websites into interactive AI agents that not only boost sales but also enhance customer engagement. Key features of Runday include scalable operations, seamless payment and scheduling integration, and solutions tailored to mitigate labor shortages. By ensuring personalized and quick responses, Runday helps businesses improve customer satisfaction and drive significant sales growth.

Runday Pricing

Paid plans start at $30/month and include:

  • Multi Calendar Scheduling
  • Starter
  • AI Sales agent
  • Always Available AI Agents
  • Elevate your business by making a significant impact
  • Contact Us

289 . Jochem AI

Best for streamlining support ticket responses
Jochem AI

Jochem AI pros:

  • Specializes in customer care
  • Self-improving knowledge base

Jochem AI cons:

  • Cannot answer all questions
  • Extra cost per agent

Jochem AI.ai is a specialized internal assistant designed to optimize customer service operations. Its primary function is to provide quick and accurate answers to customer service agents, allowing them to resolve inquiries efficiently. By continuously learning from human interactions, Jochem enhances its responses over time, improving the overall customer support experience.

Compliant with GDPR regulations, Jochem AI seamlessly integrates with popular platforms like Teams and Slack to streamline communication and teamwork. It offers valuable features such as managing escalation logs, delivering operational insights, and keeping the knowledge base updated. With customizable options tailored to fit specific organizational needs, Jochem AI also offers flexible pricing plans suitable for various team sizes and structures, making it a versatile tool for enhancing customer support productivity.

290 . Chathub.dev

Best for real-time customer support chatbots
Chathub.dev

Chathub.dev pros:

  • ChatGPT integration
  • Seamless customer-agent interactions

Chathub.dev cons:

  • No auto-updates
  • Doesn't support voice chats

ChatHub.dev is a dynamic customer service solution designed to enhance engagement and efficiency for businesses across various industries. By leveraging advanced AI technology, specifically the capabilities of ChatGPT, ChatHub.dev enables businesses to automate their customer support processes while maintaining a conversational and personal touch. This platform is tailored to handle numerous inquiries simultaneously, significantly reducing wait times and improving response efficiency.

With its seamless integration into widely-used communication tools such as DingTalk, Feishu, and Enterprise WeChat, ChatHub.dev ensures that businesses can interact with their customers wherever they are. Its focus on natural language processing allows for meaningful, human-like interactions, which boosts customer satisfaction and fosters loyalty. By adopting ChatHub.dev, companies can streamline their customer service operations, leading to a more positive user experience and potentially increased conversion rates.

291 . ChatHelp

Best for instant support for customer inquiries
ChatHelp

ChatHelp pros:

  • Supports multiple data formats
  • Integrated with multiple apps

ChatHelp cons:

  • Security reliant on third parties
  • Possible language translation inaccuracy

ChatHelp.ai is an innovative customer service tool that leverages artificial intelligence to improve communication and efficiency in various professional settings. Designed to cater to businesses, educational institutions, and collaborative work environments, ChatHelp.ai features a user-friendly chatbot interface powered by advanced OpenAI models.

With comprehensive support for multiple languages, it ensures seamless interaction while prioritizing data security and compliance. The platform boasts a custom knowledge base that enhances information accessibility, alongside real-time chat widgets that facilitate quick responses. For situations that require a personal touch, human intervention is readily available during live chats.

Additionally, ChatHelp.ai excels in handling various document formats, making app integration straightforward, and automating lead capture processes. By alleviating the burdens on customer support teams and optimizing sales workflows, ChatHelp.ai aims to boost operational efficiency and improve customer engagement. Its customizable chat solutions further empower businesses to tailor the tool to meet their specific needs.

292 . Localbot Ai

Best for automated support ticket management
Localbot Ai

LocalBot AI is crafted to be the perfect companion for small businesses, enhancing their customer service capabilities. Designed with accessibility and ease of use in mind, it empowers businesses to address customer inquiries and concerns efficiently. By leveraging its AI-driven features, LocalBot AI helps streamline communication, ensuring that customers receive prompt and accurate responses. This not only improves customer satisfaction but also fosters loyalty and engagement. With LocalBot AI, small businesses gain a powerful tool that not only meets the demands of today’s fast-paced marketplace but also supports sustainable growth and success.

293 . Fuk.ai

Best for real-time ticket response analysis
Fuk.ai

Fuk.ai pros:

  • Transformer-Based Models: Fuk.ai employs multiple Transformer-based neural networks for effective hate speech and profanity detection.
  • Cutting-Edge NLP: Advanced natural language processing power is harnessed to understand and filter offensive content.

Fuk.ai cons:

  • No specific cons were mentioned in the provided information.

Fuk.ai is an advanced tool designed to detect hate speech and profanity in user-generated content, leveraging cutting-edge Transformer-based neural network technology. By prioritizing the creation of a respectful online community, it effectively identifies and filters out language associated with bigotry and obscenity. This tool is versatile and can be seamlessly integrated into a variety of platforms, including text analysis applications, live chat interfaces, comment moderation systems, and research projects.

Fuk.ai offers a user-friendly experience, featuring a free option for analyzing text up to 1,000 characters, making it suitable for smaller projects or personal use. Additionally, for those looking to implement more extensive functionalities, it provides API access to facilitate smooth integration into mobile apps and websites. In essence, Fuk.ai serves as a vital resource for enhancing customer service tools by fostering a safe and respectful communication environment across digital platforms.

Fuk.ai Pricing

Paid plans start at $19/month and include:

  • 50,000 analyzed chars / mo
  • API access (up to 3 keys)
  • Email support

294 . Tekst.ai

Best for ai chatbot for 24/7 customer support
Tekst.ai

Tekst.ai pros:

  • Transform unstructured communication into intelligent, automated workflows
  • Gain insights to optimize critical workflows

Tekst.ai cons:

  • No specific cons or missing features related to Tekst.ai were found in the provided document.
  • Cons not available in the provided documents

Tekst.ai is a cutting-edge platform designed to optimize customer support through the power of artificial intelligence. By integrating advanced technologies such as natural language processing and machine learning, it enables businesses to improve their support services by accelerating response times and efficiently managing high volumes of inquiries. Among its standout offerings are AI-driven chatbots that facilitate automated interactions, tools for sentiment analysis, and systems for analyzing customer feedback and predicting behaviors. Tekst.ai ensures seamless compatibility with existing support frameworks through its customizable APIs and user-friendly guides, making it easier for companies to enhance their customer service capabilities.

295 . Uservista

Best for enhance user feedback for support improvements.
Uservista

Uservista pros:

  • Launch in-app surveys in seconds with User Vista.
  • Get 3x more responses from users.

Uservista cons:

  • Uncertainty about long-term value for money compared to paid tools
  • Possible limitations in AI analysis capabilities

User Vista is an innovative customer service tool designed specifically for product teams looking to deepen their understanding of customer needs and preferences. By integrating analytics with qualitative feedback, User Vista streamlines the process of gathering and interpreting customer insights. The platform offers a range of features including an NPS survey tool, consulting services, and assistance in recruiting research professionals.

With a focus on enhancing customer satisfaction and minimizing churn rates, User Vista simplifies setup processes and provides tailored insights through its user engagement ranking system and in-app surveys. It harnesses the power of AI to analyze user interactions and correlate them with feedback, leading to a gradual boost in NPS scores.

Additionally, User Vista supplies an array of customizable survey templates, which cover various aspects such as UX measurement, willingness to pay, and customer success. Ultimately, User Vista’s mission is to empower businesses with clear, actionable insights drawn from comprehensive customer data, enabling them to refine their strategies and foster lasting relationships with their clients.

Uservista Pricing

Paid plans start at $FREE/month and include:

  • 3+ In-App Surveys per month
  • Rage Click Activated
  • Context with User Ranking
  • Sticky Feedback Button
  • User Targeting
  • Export Feedback

296 . Quasi Market

Best for personalized support via ai chatbots.
Quasi Market

Quasi Market pros:

  • Offers a unique and innovative platform for online businesses
  • Provides a comprehensive and user-friendly experience for both customers and businesses

Quasi Market cons:

  • No cons of using Quasi Market were found in the provided documents.
  • Missing features compared to other AI tools in the industry need to be identified for a comprehensive list of cons.

Quasi Market is an innovative online platform designed to elevate the customer service experience for businesses. By integrating advanced artificial intelligence and machine learning technologies, it automates various processes, including email assistance and customer support, ensuring that businesses can respond quickly and efficiently to their customers' needs. One of the standout features of Quasi Market is the ability for businesses to create personalized avatars, which offer a unique and interactive way to engage with customers, thereby enhancing brand identity and image. The platform’s user-friendly interface and SEO-optimized features also provide businesses with the necessary tools to improve their online presence and ultimately achieve greater success. With its comprehensive suite of customer service tools, Quasi Market is dedicated to helping businesses thrive in the digital landscape.

297 . Hostcomm

Best for proactively resolving customer issues.
Hostcomm

Hostcomm pros:

  • It saves time and resources by automating the analysis of customer interactions
  • Helps identify and address customer issues proactively

Hostcomm cons:

  • No specific cons or missing features are mentioned in the provided documents.
  • No specific cons of using CX Analytics were found in the provided document

Hostcomm is an innovative customer service tool designed to enhance communication and improve customer experiences across various channels. By integrating advanced technology into its platform, Hostcomm provides businesses with a comprehensive suite of tools that streamline customer interactions through voice, email, and chat. Its cloud-based solution allows for easy scalability and accessibility, ensuring that teams can collaborate effectively regardless of their location.

Hostcomm emphasizes real-time customer engagement by offering features such as call routing, automated responses, and performance analytics. This enables businesses to respond promptly to inquiries and resolve issues efficiently, thereby fostering customer satisfaction. The platform also incorporates reporting and dashboard features that allow organizations to track key performance indicators, customer feedback, and interaction history, offering valuable insights for continuous improvement.

Ultimately, Hostcomm's focus on optimizing customer service processes empowers businesses to build stronger relationships with their customers, enhancing loyalty and driving growth in an increasingly competitive marketplace.

298 . AI Surge

Best for smart chatbots for instant support
AI Surge

AI Surge is an innovative platform designed to enhance customer service operations through the integration of artificial intelligence technologies. This tool streamlines various aspects of customer interaction, making it easier for companies to manage inquiries and provide timely responses. AI Surge employs natural language processing and machine learning algorithms to analyze customer queries and deliver accurate solutions, significantly reducing response times.

One of the standout features of AI Surge is its ability to learn from past interactions, allowing it to adapt to customer preferences and improve over time. This adaptive learning capability not only boosts efficiency but also enhances customer satisfaction by providing personalized support. Additionally, AI Surge can seamlessly integrate with existing customer relationship management (CRM) systems, ensuring that businesses can leverage their current tools while benefiting from advanced AI functionalities.

Overall, AI Surge represents a significant advancement in customer service technology, empowering companies to maintain high service standards while managing increased volumes of customer inquiries in a cost-effective manner.

299 . Diligent

Best for streamlining customer onboarding processes
Diligent

Diligent pros:

  • Designed for fintech industry
  • Optimizes AML workflows

Diligent cons:

  • Unmentioned scalability to large corporations
  • No out-of-the-box alerting system

Diligent is an innovative AI-driven platform designed to enhance the efficiency of risk and anti-money laundering (AML) compliance teams. By automating essential customer due diligence tasks, Diligent streamlines workflows related to risk investigations, document reviews, and the management of false positive alerts generated by AML systems. Its user-friendly interface and customizable features, along with a robust API for tailored business requirements, ensure seamless integration with existing systems without causing disruption. Diligent not only reduces the time and costs associated with compliance operations but also simplifies the customer onboarding experience by automating the verification of business information and validating uploaded documents. Overall, Diligent serves as a valuable tool for organizations aiming to improve their compliance processes and operational efficiency.

300 . Rooftops AI

Best for 24/7 ai-powered customer assistance
Rooftops AI

Rooftops AI pros:

  • Intelligent task management
  • Automated marketing

Rooftops AI cons:

  • No API for customization
  • Lack of detailed pricing information

Rooftops AI is a state-of-the-art platform that aims to transform the solar industry through the utilization of advanced artificial intelligence. By analyzing satellite imagery, the technology enables users to precisely determine the solar potential of rooftops, making the process of assessing and installing solar panels more efficient and cost-effective. Rooftops AI not only automates solar capacity evaluations but also includes features like shadow analysis and accurate measurement tools. These capabilities help ensure that solar systems are designed for maximum energy production. In essence, Rooftops AI is an essential resource for solar companies, facilitating a quicker shift towards sustainable energy solutions while enhancing customer service and satisfaction.

Rooftops AI Pricing

Paid plans start at $12/month and include:

  • Rooftops GPT
  • AI Creator Studio
  • AI Chatbot Builder
  • AI Document Manager
  • Mapping Tools with Solar Insights
  • Unlimited Roofing Reports