AI Customer Service Tools

Juicebox Ai is an AI-powered people search tool specifically designed for recruiting, customer discovery, and research purposes. It allows users to explore a vast database of over 800 million profiles in real-time using natural language queries, eliminating the need for complex boolean search operators. By leveraging AI technology, Juicebox analyzes various data sources to provide detailed and current information on potential candidates. One of its notable features is the ability to personalize email templates for outreach campaigns, enhancing response rates while maintaining the user's voice and style. Additionally, Juicebox supports integration with numerous ATS systems and CRMs, enabling seamless data synchronization. The tool also offers project management features for organizing and managing searches and candidates across different projects, as well as collaboration capabilities for team sharing and coordination of outreach activities. Trusted by a wide range of users, Juicebox aims to streamline the people search process through its AI-powered search engine, personalized outreach features, diverse candidate sourcing, and integration capabilities.

EdgeTier is a real-time AI software designed to monitor customer conversations and provide valuable insights to enhance customer experience. It offers various features to empower customer engagement teams, such as real-time anomaly detection with EdgeTier Sonar, AI tagging and reporting with EdgeTier Index, AI-powered quality assurance and coaching with EdgeTier Coach, and AI-assisted chat and email handling with EdgeTier Assist. The software is trusted by customer-focused leaders to improve efficiency, drive retention, and enhance the overall customer experience. EdgeTier is compatible with major industry players, supports multilingual capabilities, and ensures real-time communication by processing messages instantly. Overall, EdgeTier aims to empower customer engagement teams with advanced AI capabilities to improve responsiveness and customer satisfaction.

AskMyDocs is an AI-powered tool designed to streamline documentation processes by providing efficient, accurate, and accessible documentation. It allows users to obtain precise and immediate answers directly from their documents, enhancing knowledge management and customer support while maintaining ease of use and accessibility. The tool integrates with various platforms such as Zendesk, Gitbook, Sitemap, PDF, Slack, and Chatbot, enabling users to transform their knowledge bases, repositories, websites, and PDF files into intelligent resources that provide instant and intelligent responses. AskMyDocs ensures accuracy in its responses through linking, training, and asking its integrated systems, extracting the right information from relevant documents to provide instant and precise answers to users. The tool enhances customer support by transforming documents into an intelligent resource that offers instant and precise answers directly from the documentation, reducing the need for customer support intervention. Businesses of all sizes can benefit from AskMyDocs, with different pricing plans catering to the needs of small businesses, larger enterprises, and everything in between. It also supports multiple languages and does not require any technical skills to use, making it user-friendly and easily accessible.

TeleWizard is an innovative customer service tool that leverages state-of-the-art artificial intelligence designed specifically for phone communication. It offers sophisticated AI technology that enhances customer interactions by providing human-like responses and understanding the nuances of human conversations. TeleWizard is seamlessly integrated into various systems like call centers, customer relationship management (CRM) systems, and interactive voice response (IVR) platforms, ensuring a superior communication experience. The tool not only provides adaptive and context-aware responses but also offers easy integration through its adaptable API, making it a valuable addition to businesses looking to improve customer engagement and satisfaction. With features like human-like interactions, seamless integration, adaptable API, and advanced AI agents, TeleWizard empowers businesses to gain a competitive edge and elevate their customer service experience.

Furthermore, TeleWizard guarantees immediate call response without any wait time, ensuring 100% of calls are answered within the first second. This instant connection aims to enhance customer satisfaction and convert callers into loyal clients. The tool also offers features like previous call memory, brand customization, multilingual support, seamless integrations, advanced AI vision, and enhanced security. It caters to various business applications such as customer support, appointment scheduling, intake specialist functions, e-commerce support, and retail assistance. TeleWizard is tailored for small and medium-sized businesses, providing around-the-clock support and personalized customer experiences through its advanced AI-driven call center technology. The tool also highlights the technical prowess and business acumen of its founders, Atef Hashem and Ahmed Hashem, emphasizing their contributions to the development and success of TeleWizard.

AptEdge is an advanced AI tool focused on revolutionizing enterprise customer support. At the core of AptEdge is its 'Answer Engine' powered by Generative AI, aimed at enhancing customer interactions and operational efficiency. This tool provides immediate responses to customer queries, reducing issue escalation, automating repetitive support problems, and increasing agent productivity by 30%. Furthermore, AptEdge integrates seamlessly with various apps and technologies, incorporates high-standard security practices, is HIPAA compliant, and utilizes predictive analytics for precise responses to enhance customer satisfaction.

MetaDialog is an AI-based tool designed for businesses seeking customized AI solutions with a focus on data privacy and compliance. It provides conversational interfaces and offers two primary components: the SMB AI Support Platform for automating customer support conversations and the Enterprise AI Support Platform for integrating Generative AI into business processes. MetaDialog can create Custom Large Language Models and ensures data privacy and compliance through on-premise deployment. The tool caters to various industries and features customizable, scalable solutions with quick deployment of models and immediate responses.

Brainwave is a customer service automation tool designed to handle over 70% of customer inquiries by automating text-based responses and actions like lead collection and meeting scheduling. It has received positive reviews for its cutting-edge technology and design, with users praising its ability to streamline customer service processes, save time, improve efficiency, and enhance the overall user experience on websites. Brainwave offers features such as AI-powered lead generation, lead qualification, meeting scheduling, integration with third-party tools like Google Calendar and CRM systems, multilingual support, and a smart knowledge base that learns from company data to provide top-notch customer support.

QolaBot is an AI-powered tool categorized under Customer Service Tools. It is designed to automate lead management and customer service tasks, enhancing engagement and conversion rates. QolaBot engages with inquiries across various channels such as Google My Business, Facebook, Instagram, TikTok, and Web Chat. A notable feature of QolaBot is its instant follow-up capability that improves the chances of initial contact with leads. By handling repetitive tasks, QolaBot enables businesses to focus on core activities and offers round-the-clock conversation management. Additional features include rapid response time, 24/7 customer care, and customizable setups tailored to specific business needs. Moreover, QolaBot's advanced appointment booking framework ensures meticulous prompting for enhanced accuracy and customer satisfaction.

Converso.io is an AI-assisted customer support tool that operates across various platforms such as webchats, WhatsApp, and SMS. It aims to reduce the time and resources invested in customer support by handling basic inquiries, allowing human agents to tackle more complex issues. Converso.io offers seamless handover to human agents, centralizes messages for efficient management, and is developing a customer portal for user convenience.

The AI assistant in Converso.io is trained with company-specific data to provide accurate responses to customer inquiries. It handles basic queries, redirects complex ones to human agents, and displays all chat transcripts in a shared inbox for context and efficiency.

Converso.io enhances customer trust by providing quick and accurate responses through its AI assistant, which is trained with company-specific data and retrieves information from the knowledge base or site. This ensures relevant and reliable assistance for customers.

CuServly is an AI-powered chatbot designed for customer service operations in businesses. It is capable of handling user queries in 95 languages in real-time and can be trained to understand the specifics of any business environment. Users can input data from various sources like URLs, PDFs, DOC, TXT, PPT, XLS to train the chatbot efficiently. CuServly offers features like data analytics, multilingual support, and full control over the chatbot's knowledge base to optimize customer service efforts.

The chatbot can be embedded into a website, reducing customer support efforts by up to 80% and providing instant query resolution. CuServly's multilingual support feature allows it to understand and respond to queries in 95 different languages, facilitating global user interactions. Users have complete access to customize and control the chatbot's knowledge base, making it adaptable to various business environments.

Regarding pricing, CuServly offers flexible subscription plans with a 7-day free trial, unlimited messages, and the ability to cancel at any time. Pricing plans vary based on the number of chatbots, web pages, data files, and additional features provided in each plan. Users can also enjoy human assistance options, data encryption on the cloud, and advanced parsing modes for improved training.

In summary, CuServly is a versatile AI chatbot solution offering extensive customization options, multilingual support, and efficient customer service operations for businesses of different sizes.

Parabolic is an AI tool designed to assist customer support teams in accelerating ticket resolution by providing AI-driven suggestions for customer queries. It seamlessly integrates with existing ticketing software such as Intercom, Zendesk, and Helpscout. Key features of Parabolic include a human-in-the-loop system that allows agents to verify AI-generated responses, auto-categorization of incoming queries, the capability to navigate multiple steps in a conversation, and suggest responses based on past conversations to cater to general or specific customer inquiries. Parabolic can also append upsells or cross-sells based on the customer's issue, turning customer support into a revenue-generating function. It continuously improves after every interaction, making it a smart and evolving solution for customer support challenges.

"Lomni" is an AI-powered customer support tool designed to streamline customer interactions through texting and calling. It serves as an AI-powered support specialist that can greet callers with a human-like touch, address frequently asked questions, seamlessly transfer calls to human agents when necessary, and send text messages to callers. Lomni offers features like multiple language support, automation of new workflows, natural language prompts for teaching new prompts, 24/7 multilingual support, real-time analytics on conversational data, and customization options for voice, soundscape, and pricing plans based on text or phone conversation limits. Setting up Lomni is quick, taking less than 30 minutes, and users can pay on a monthly basis without long-term contracts.

GPTService is a customer service tool designed to integrate ChatGPT technology into websites effortlessly. It revolutionizes customer service by creating customized ChatGPT assistants that leverage website content to provide effective responses to customer inquiries. Unlike traditional chatbot builders, GPTService automates the training process by using the website's URL, ensuring a quick setup and operation. It utilizes the latest AI and Natural Language Processing (NLP) technologies to deliver intelligent and relevant responses for an enhanced customer support experience. GPTService offers a user-friendly setup process, straightforward pricing starting at $29.99 per month, and multilingual support for up to 95 languages.

KBaseBot is a tool that turns PDFs, docx files, and websites into dynamic chatbots, allowing users to embed them on platforms to make static content interactive. This tool automates conversations, generates leads, and can be customized to fit individual brand requirements. It offers features like dynamic webhook integration, lead capture, chat history viewing, and embedding on websites with easy customization options. KBaseBot is designed to engage and support audiences by providing answers to FAQs, product recommendations, and guiding users through various processes.

Intelswift is a customer service tool that aims to enhance customer experience at every touchpoint along the customer journey. The platform includes AI chatbots, AI Copilot, Live Chat, and Smart Analytics, all geared towards boosting team productivity and saving up to 6 hours per week by automating repetitive tasks.