Chatsome is a platform that offers an intelligent chatbot for automating customer interactions and sales processes on business websites. The chatbot can handle product queries, assist in closing sales, and automate customer support. It provides real-time responses, allows customization of chatbot appearance, offers unlimited conversations and chatbots, and has a pricing structure based on message volume. Chatsome also provides 24-hour support response, access to the GPT-4 feature for larger enterprises, and a 'Reseller' option. Larger enterprises can benefit from advanced features like GPT-4 for more sophisticated interactions.
Chatsome was created by an unspecified founder and was launched on December 24, 2023. The company focuses on helping automate customer service and sales processes through the use of chatbots. Chatsome offers various pricing plans based on message volume, starting at €30 for every 1,000 messages. It caters to businesses of all sizes, providing unlimited conversations and chatbots, customization options, and 24-hour support response time. Additionally, Chatsome offers advanced features like access to GPT-4 and a 'Reseller' option for larger enterprises.
To use Chatsome effectively, follow these steps:
By following these steps, you can effectively utilize Chatsome to enhance customer interaction, sales processes, and overall operational efficiency.
Paid plans start at €50/1000 messages and include:
I like the concept of having an automated solution for customer interactions. It definitely saves time when it comes to handling basic queries.
The interface is a bit clunky and not very intuitive. I often struggle to customize the chatbot's appearance, which can be frustrating.
It helps in managing customer queries during non-business hours, but the limitations in customization make it less effective in providing a personalized service.
The 24-hour support is a great feature, ensuring that I can get help whenever I need it.
The response time of the chatbot can be slow during peak hours, which affects customer satisfaction.
It automates responses to frequently asked questions, but I still find that some complex queries require human intervention.
I appreciate the unlimited chats feature, allowing me to interact with multiple customers simultaneously without worrying about costs.
Customization options can be limited compared to some competitors, which makes it harder to create a unique user experience.
It helps streamline customer service operations, allowing my team to focus on more complex issues rather than repetitive queries.