Chatsome
3.20
0
Chatsome automates customer interactions with intelligent chatbots, offering customization, unlimited chats, and 24-hour support.
Chatsome Reviews
3.20
Based on 5 reviews
How would you rate Chatsome?
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Nia Chanda
January 11, 2025
What do you like most about using Chatsome?
I like that it offers a reseller option, which is beneficial for my business model.
What do you dislike most about using Chatsome?
The pricing structure based on message volume can get quite expensive as we scale.
What problems does Chatsome help you solve, and how does this benefit you?
It helps manage customer interactions effectively, but I feel we need more sophisticated features for larger enterprises.
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Amina Zahir
December 30, 2024
What do you like most about using Chatsome?
The 24-hour support is a great feature, ensuring that I can get help whenever I need it.
What do you dislike most about using Chatsome?
The response time of the chatbot can be slow during peak hours, which affects customer satisfaction.
What problems does Chatsome help you solve, and how does this benefit you?
It automates responses to frequently asked questions, but I still find that some complex queries require human intervention.
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Mateo Garcia
December 21, 2024
What do you like most about using Chatsome?
I appreciate the unlimited chats feature, allowing me to interact with multiple customers simultaneously without worrying about costs.
What do you dislike most about using Chatsome?
Customization options can be limited compared to some competitors, which makes it harder to create a unique user experience.
What problems does Chatsome help you solve, and how does this benefit you?
It helps streamline customer service operations, allowing my team to focus on more complex issues rather than repetitive queries.
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Omar Farid
December 12, 2024
What do you like most about using Chatsome?
The real-time responses are impressive and significantly improve the customer experience on our website.
What do you dislike most about using Chatsome?
Sometimes the bot's understanding of context can be off, leading to irrelevant responses.
What problems does Chatsome help you solve, and how does this benefit you?
It effectively reduces the workload on my customer support team by handling common inquiries, which is a huge time saver.
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Liam Hwang
November 29, 2024
What do you like most about using Chatsome?
I like the concept of having an automated solution for customer interactions. It definitely saves time when it comes to handling basic queries.
What do you dislike most about using Chatsome?
The interface is a bit clunky and not very intuitive. I often struggle to customize the chatbot's appearance, which can be frustrating.
What problems does Chatsome help you solve, and how does this benefit you?
It helps in managing customer queries during non-business hours, but the limitations in customization make it less effective in providing a personalized service.
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