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Dialpad

Dialpad unifies business communications, automates tasks, and enhances productivity with AI-driven insights and features.
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Dialpad Reviews

4.20
Based on 5 reviews
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How would you rate Dialpad?
What’s your thought?
Ethan Harrison
Ethan Harrison January 15, 2025

What do you like most about using Dialpad?

I really appreciate the AI-driven insights that Dialpad provides. The Ai Recaps feature is especially helpful for summarizing conversations and identifying key action items, which saves me time during follow-ups.

What do you dislike most about using Dialpad?

Sometimes, the AI voice recognition isn't as accurate as I would like, especially with accents. This can lead to misunderstandings during calls.

What problems does Dialpad help you solve, and how does this benefit you?

Dialpad streamlines our communication by integrating calls, messaging, and notes into one platform. This helps our sales team stay organized and focused, allowing us to close deals more efficiently.

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Liam O'Sullivan
Liam O'Sullivan January 6, 2025

What do you like most about using Dialpad?

The ability to automate note-taking has been a game changer for me. I can focus on the conversation instead of jotting down notes.

What do you dislike most about using Dialpad?

I would like to see more integrations with other software we use daily, but overall, it’s a great tool.

What problems does Dialpad help you solve, and how does this benefit you?

It allows our sales team to stay organized, which leads to improved efficiency and better client relationships.

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Nisha Patel
Nisha Patel December 9, 2024

What do you like most about using Dialpad?

The automation features are fantastic! It takes care of mundane tasks like note-taking and follow-ups, allowing me to focus on building relationships with clients.

What do you dislike most about using Dialpad?

I wish there were more customization options for the dashboard. Sometimes, finding specific features can be a bit challenging.

What problems does Dialpad help you solve, and how does this benefit you?

Dialpad has significantly improved our team's productivity by automating lead management. We can respond to customers much faster, which has led to better satisfaction ratings.

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Marcus Bennett
Marcus Bennett November 27, 2024

What do you like most about using Dialpad?

The integration with CRM tools is excellent, making it easy to access customer data during calls.

What do you dislike most about using Dialpad?

However, I find the pricing a bit steep for small teams, especially when compared to similar tools in the market.

What problems does Dialpad help you solve, and how does this benefit you?

Dialpad helps in centralizing communication, but the cost-effectiveness could be better. A lower price point would make it more accessible for startups.

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Clara Nguyen
Clara Nguyen November 19, 2024

What do you like most about using Dialpad?

The AI-powered voice capabilities are impressive. It’s great how it can understand context and provide relevant prompts.

What do you dislike most about using Dialpad?

Sometimes the connection can be spotty, especially during peak hours, which can interrupt important discussions.

What problems does Dialpad help you solve, and how does this benefit you?

Dialpad helps in streamlining our communications, which is crucial for our remote teams. It allows for seamless collaboration no matter where we are.

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