I really appreciate the AI-driven insights that Dialpad provides. The Ai Recaps feature is especially helpful for summarizing conversations and identifying key action items, which saves me time during follow-ups.
Sometimes, the AI voice recognition isn't as accurate as I would like, especially with accents. This can lead to misunderstandings during calls.
Dialpad streamlines our communication by integrating calls, messaging, and notes into one platform. This helps our sales team stay organized and focused, allowing us to close deals more efficiently.
The ability to automate note-taking has been a game changer for me. I can focus on the conversation instead of jotting down notes.
I would like to see more integrations with other software we use daily, but overall, it’s a great tool.
It allows our sales team to stay organized, which leads to improved efficiency and better client relationships.
The automation features are fantastic! It takes care of mundane tasks like note-taking and follow-ups, allowing me to focus on building relationships with clients.
I wish there were more customization options for the dashboard. Sometimes, finding specific features can be a bit challenging.
Dialpad has significantly improved our team's productivity by automating lead management. We can respond to customers much faster, which has led to better satisfaction ratings.
The integration with CRM tools is excellent, making it easy to access customer data during calls.
However, I find the pricing a bit steep for small teams, especially when compared to similar tools in the market.
Dialpad helps in centralizing communication, but the cost-effectiveness could be better. A lower price point would make it more accessible for startups.
The AI-powered voice capabilities are impressive. It’s great how it can understand context and provide relevant prompts.
Sometimes the connection can be spotty, especially during peak hours, which can interrupt important discussions.
Dialpad helps in streamlining our communications, which is crucial for our remote teams. It allows for seamless collaboration no matter where we are.