AI Customer Service Tools

OpenCopilot is an AI-powered customer support platform that can handle support inflow via phone, web, WhatsApp, and email, equivalent to the work of 100 human agents. It supports over 100 languages, offers human handoff for crucial issues, and provides one inbox for managing support across different channels. OpenCopilot is developer-friendly, allowing customization and control over APIs, with features like AI debug mode, audit logs, and secrets encryption for data security. It also supports actions availability and multiple sources of information, and allows for supervision and control over AI interactions in real-time. OpenCopilot is open-source under the MIT license.

Beru Ai is a customer service automation platform that provides tools for businesses to interact with customers efficiently through various channels like WhatsApp, Instagram, and Facebook. It allows companies to automate responses, streamline customer interactions, and improve overall customer service experience. Beru Ai aims to enhance customer satisfaction by providing quick and personalized responses to queries and issues raised by customers. Through its AI-driven solutions, Beru Ai helps companies manage customer inquiries effectively, leading to increased productivity and customer loyalty.

SiteGlue AI is a conversational AI platform software designed to enhance customer service and boost conversion rates by engaging website visitors with a custom SmartChat Agent. This platform integrates ChatGPT technology to provide customized responses based on website content, FAQs, and documentation. Features include real-time monitoring, lead capture mechanisms, Google Analytics integration for analytics, and seamless transitions to human customer support when necessary. By deploying the SmartChat Agent, businesses can improve customer service, increase engagement, streamline lead routing, and benefit from over 5,000 integrations via Zapier.

ChatShape is an AI-powered chatbot builder designed for websites, allowing users to easily create and embed chatbots to enhance customer support, lead generation, and overall user experience. Users can customize the chatbot's branding, color, and tone to align with their business identity, helping to convert more visitors into customers efficiently. The system crawls website links to gather text for training the chatbot, which can then be embedded on the website to provide instant responses to customer queries. Additionally, ChatShape facilitates lead collection through email input forms in the chat window and provides analytics to track chatbot interactions and performance. Users can also update bot responses and add custom data beyond website scraping to enhance the chatbot's capabilities. Overall, ChatShape aims to streamline customer engagement, boost conversions, and save time for businesses.

The Riyo platform, categorized as a Customer Service Tool, is a multifaceted software platform designed to support customer analysis and engagement. It offers lead generation, visitor tracking, website analytics, and real-time engagement features to help organizations connect with potential customers, improve customer satisfaction, and support business growth strategies. Riyo.ai aids in identifying quality prospects, sourcing relevant customers, and contributing to sales growth through continuous sourcing of potential customers with high interest in the user's products or services. It also provides insights into user behavior on websites, facilitates meaningful connections with potential customers, and offers comprehensive website analytics to evaluate site performance and impact on customer acquisition and retention. Additionally, Riyo.ai's real-time engagement function encourages live communication between businesses and customers, leading to instant responses to inquiries and improved customer experience and satisfaction levels. The platform can streamline lead generation, tracking, and customer engagement processes by integrating these essential aspects into one platform, making strategies more efficient and effective. Ultimately, Riyo.ai aims to enhance customer relations and aid in business progression by providing a comprehensive solution that merges essential aspects of customer analysis and engagement.

SpinDoc is an AI-powered chatbot designed to simplify work with complex technical documents. It efficiently handles large files, allowing users to search and query multiple technical documents simultaneously, saving time and boosting productivity. The chatbot provides fast and accurate answers, making it ideal for maintenance teams, engineers, and customer support to streamline tasks and provide exceptional service. SpinDoc features include efficient file management, cross-file search capabilities, accurate answers, and a user-friendly interface suitable for both technical and non-technical users.

Chatwoot is an open-source AI-powered customer support platform designed to enhance the customer support experience without compromising user experience. It offers features such as prioritizing incoming conversations based on content, providing self-service tools for customers, enabling natural language search, and supporting self-hosted installations to give users control over their customer data and ensure compliance with regulations like GDPR and HIPAA. Additionally, Chatwoot allows seamless switching between various vendors or self-hosted Large Language Models, enhancing data privacy and control.

Review Bomb Me is a customer service tool designed to enhance the collection and utilization of customer feedback. This innovative platform harnesses AI technology to transform customer reviews into constructive and positive feedback for businesses. By filtering out toxic responses, Review Bomb Me presents feedback in a manner that promotes rapid improvement and engagement with audiences. Users can access detailed user analytics, including individual reviews and funnel analysis, through a personal dashboard, fostering a deeper understanding of customer interactions. With its focus on converting negative messages into growth opportunities, Review Bomb Me aims to increase overall happiness for both businesses and customers. The service offers various affordable pricing options to cater to different business needs, starting with a free plan. Key features include AI-powered review transformation, a personal review bomb page for showcasing feedback, detailed user analytics, toxic review filtering, and rapid improvement support. Users can choose from different plans, such as Basic, Standard, and Pro, depending on their requirements.

QuestGPT is an innovative solution that enhances customer support through intelligent chatbots trained using GPT (Generative Pre-training Transformer) technology. It offers features like effortless chatbot training, rapid deployment, analytics and usage insights, and click-to-create chatbots. QuestGPT is designed to save time by quickly parsing through multimedia content to find precise information, making it easy to connect sources and deploy chatbots efficiently. The platform aims to improve customer support on websites by providing instant, contextually relevant answers based on custom data sources like websites and PDF documents. With upcoming features such as importing Notion docs, the chatbot's knowledge base will become even more comprehensive.

Deskflow is an employee experience platform powered by conversational AI, specifically designed for mid-size organizations. It serves as an automated platform that enhances HR/IT productivity by handling repetitive tasks, offering human-like automated responses, and integrating with HRIS and ITSM systems. The key component of Deskflow is Alfred, an AI assistant trained on the company's internal knowledge base, capable of automating various tasks such as creating and assigning tickets, providing responses to common queries, and helping to reduce response times and increase efficiency for HR and IT teams. Deskflow aims to improve employee satisfaction and engagement by providing seamless communication and quick access to important information, thus contributing to reducing employee churn. Moreover, Deskflow's Alfred AI can automate tasks like ticket creation, agent assignment, and providing human-like responses, thereby streamlining processes and improving productivity. Overall, Deskflow optimizes employee communication, reduces issue resolution time, integrates across multiple platforms, and enhances customer experiences indirectly through improved employee experiences.

AgentX is a Customer Service Tool that focuses on building reliable AI agents to support businesses with minimal human intervention. Users can train the AI agent with knowledge of their choice and provide tools for its use. This tool allows for easy deployment to web or messaging apps through copy and paste or API access.

FlyMSG is an AI-powered productivity app that aims to streamline and automate routine tasks across various professional fields like sales, customer service, and HR. The tool offers features such as text expansion, AI writing capability, and social media engagement enhancements through AI-generated comments and posts. FlyMSG is designed to automate tasks efficiently, enabling users to save time and effort on repetitive text input and social media interactions. It is compatible with various platforms, making it universally usable. Users in sales, customer service, HR, and business ownership can benefit from FlyMSG's functionalities to enhance workflow efficiency and task automation.

GPT4Sales is a service designed to help businesses create custom AI agents capable of selling products, managing customer service needs, and handling bookings. These AI agents are created through a user-friendly platform and can be deployed on major messaging platforms like Telegram and WhatsApp. GPT4Sales does not require extensive programming knowledge, making it accessible for businesses without technical expertise. The AI agents are trained on specific product and service information from various sources, such as websites, PDFs, plain text, or product inventories. By automating customer service interactions and managing bookings, GPT4Sales aims to boost sales effectively for businesses.

If you have any further questions or need more details about GPT4Sales, feel free to ask!

White Label A.I. SaaS - Stammer.ai is a platform designed to help agencies increase their profits by offering custom A.I. solutions to clients. It allows agencies to build, sell, and manage AI agents while white labeling the entire platform as their own, including names, colors, logos, and links. The AI agents built through this platform can be customized for various use cases such as customer support chatbots, internal documentation recall, lead generation, and more. The platform offers different AI models with varying costs per message, enabling agencies to select the model that fits their needs and budget. Agencies can generate revenue by customizing and selling AI agent subscriptions to clients or by providing usage-based services with markups on additional messages, AI agents, and data storage. Stammer.ai also includes features like an Agency Wallet for managing costs, auto-billing options, and a credit at signup for new subscribers to cover initial message costs during testing phases.