Thumbsup
4.90
0
ThumbsUp collects and analyzes user feedback with AI, offering sentiment analysis, trends tracking, and recommendations.
What is Thumbsup?
ThumbsUp is an AI-powered tool designed for collecting and analyzing user feedback. It offers features such as sentiment analysis, keyword trends tracking, and AI-driven recommendations for informed decision-making. ThumbsUp can be easily integrated into websites with a single line of HTML code, allowing businesses to consolidate customer sentiments, receive actionable insights, and enhance customer satisfaction and loyalty.
Who created Thumbsup?
ThumbsUp was created by Raul and launched on August 15, 2023. ThumbsUp is provided by a company that offers two main pricing plans: the Starter plan and the Pro plan, with additional features such as unlimited responses, customization options, sentiment analysis, keyword trends tracking, and AI suggestions to enhance customer satisfaction and loyalty.
What is Thumbsup used for?
- Saves time and resources
- Sentiment Analysis
- Saving time and resources
- Consolidating customer sentiments
- Tracking keyword trends
- Data-driven recommendations
- Fostering customer satisfaction
- Feedback question customization
- Branding removal option
- Supporting informed decision-making
- Building better products with user feedback
- Offering sentiment analysis
- Unlimited responses (Pro Plan)
- Feedback question customization (Pro Plan)
- Branding removal option (Pro Plan)
- Providing data-driven recommendations
- Quick and easy setup
- Monitoring keyword trends in feedback
- AI suggestions for informed decision-making
- Fosters customer satisfaction
- Supports informed decision-making
Who is Thumbsup for?
- Business analysts
- Product Managers
- Customer Support Representatives
- Marketing professionals
- Software developers
- Customer service representatives
- Marketers
- Product designers
- Entrepreneurs
- User experience researchers
- Website developers
- User Experience Designers
- Customer Satisfaction Representatives
- Market Researchers
- Content creators
- Customer Success Managers
How to use Thumbsup?
To use ThumbsUp effectively, follow these steps:
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Integration: Insert a single line of HTML code provided by ThumbsUp into your website to activate the tool for collecting user feedback.
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Feedback Analysis: ThumbsUp specializes in analyzing user feedback from websites, focusing on sentiments, emotions, and opinions expressed by users.
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Benefits: Utilizing ThumbsUp offers advantages such as comprehensive insights into customer sentiments, sentiment analysis, tracking of keyword trends, AI-driven recommendations, time-saving, and enhanced decision-making processes.
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Sentiment Analysis: ThumbsUp employs Natural Language Processing (NLP) to classify user feedback sentiments as positive, negative, or neutral, providing valuable insights into customer experiences.
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Keyword Trends: By monitoring keyword trends in feedback, ThumbsUp helps identify evolving user preferences, concerns, and interests, enabling proactive adjustments to products or services.
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Pricing Plans: ThumbsUp provides a Starter plan for smaller teams and a Pro plan for growing teams, each offering varying features like unlimited responses, customization options, sentiment analysis reports, and keyword trends reports.
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Additional Features: The Pro plan includes features like feedback question customization, feedback button location customization, branding removal, sentiment analysis reports, keyword trends reports, tracking improvement tasks, and AI-driven suggestions.
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Free Trial: Start for free with ThumbsUp by signing up for a 7-day trial without the need for credit card details.
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Demo Calls: Book a personalized demo call with ThumbsUp's founder for a detailed understanding of the tool's capabilities and features.
By following these steps, you can effectively use ThumbsUp to collect, analyze, and act on user feedback to enhance customer satisfaction and make informed business decisions.
Pros
- Seamless Integration
- Consolidates customer sentiment
- Offers sentiment analysis
- Tracks keyword trends
- Data-driven recommendations
- Saves time and resources
- Fosters customer satisfaction
- Different pricing plans
- Unlimited responses (Pro Plan)
- Feedback question customization (Pro Plan)
Cons
- Limited responses on Starter plan
- No API provided
- Limited customization with Starter plan
- Removal of branding only in Pro plan
- Doesn't support multi-language
- Limited support (only founder)
Thumbsup Pricing and plans
Paid plans start at $29/month and include:
- Unlimited responses
- Customization of feedback questions
- Customization of feedback button location
- Removal of ThumbsUp branding
- Sentiment analysis report
- Keyword trends report
Thumbsup FAQs
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What is ThumbsUp?
- ThumbsUp is an AI-powered tool designed to revolutionize the method businesses use to collect and analyze user feedback.
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How does ThumbsUp's AI work?
- ThumbsUp uses AI to conduct an in-depth analysis of user feedback. It uses Natural Language Processing (NLP) techniques for sentiment analysis, interpreting the emotions and opinions in the users' text feedback.
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How does ThumbsUp integrate with my website?
- ThumbsUp can easily integrate with websites through the insertion of a single line HTML code. Simply paste the provided HTML script into the desired location on the website's code.
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What type of feedback does ThumbsUp analyze?
- ThumbsUp analyzes user feedback derived from websites focusing on customer sentiments and issues, studying the emotions and opinions expressed by users about a product or service.
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What are the benefits of using ThumbsUp for collecting and analyzing user feedback?
- Using ThumbsUp offers several benefits for businesses including a comprehensive understanding of customer sentiments, sentiment analysis, tracking keyword trends, AI-driven recommendations, time and resource-saving, and fostering customer satisfaction and loyalty.
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How does the sentiment analysis feature of ThumbsUp work?
- The sentiment analysis feature works by applying Natural Language Processing (NLP) techniques to analyze user feedback, classifying the sentiments as positive, negative, or neutral, providing insights into customer feelings and opinions.
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How can ThumbsUp help in identifying new trends or opportunities?
- ThumbsUp helps in identifying new trends or opportunities by tracking keyword trends in customer feedback, indicating changing user preferences or new opportunities, allowing businesses to adapt proactively.
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What are the keyword trends feature of ThumbsUp?
- The keyword trends feature of ThumbsUp tracks evolving customer preferences, concerns, and interests, enabling businesses to understand user sentiments and customize offerings accordingly.
Get started with Thumbsup
Thumbsup reviews
Freya Johansson
January 15, 2025
What do you like most about using Thumbsup?
The integration into our website was seamless, and the insights we gain are incredibly valuable for our team.
What do you dislike most about using Thumbsup?
I wish the platform provided more advanced analytics options for deeper insights.
What problems does Thumbsup help you solve, and how does this benefit you?
It allows us to better understand customer feedback trends and make data-driven decisions quickly.
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Jade Tang
March 7, 2025
What do you like most about using Thumbsup?
The insights provided by the AI are extremely relevant and actionable for our team.
What do you dislike most about using Thumbsup?
I would like to see more advanced features for data analysis.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us quickly identify areas for improvement based on user feedback.
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Nina Franco
March 8, 2025
What do you like most about using Thumbsup?
The detailed sentiment reports have provided us with insights that were previously hidden.
What do you dislike most about using Thumbsup?
I think the initial learning curve could be reduced with better onboarding resources.
What problems does Thumbsup help you solve, and how does this benefit you?
It allows us to act on customer feedback quickly, improving our overall customer experience.
How would you rate Thumbsup?
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