Thumbsup
4.90
0
ThumbsUp collects and analyzes user feedback with AI, offering sentiment analysis, trends tracking, and recommendations.
Thumbsup Reviews
4.90
Based on 31 reviews
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Nina Franco
March 8, 2025
What do you like most about using Thumbsup?
The detailed sentiment reports have provided us with insights that were previously hidden.
What do you dislike most about using Thumbsup?
I think the initial learning curve could be reduced with better onboarding resources.
What problems does Thumbsup help you solve, and how does this benefit you?
It allows us to act on customer feedback quickly, improving our overall customer experience.
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Elena Rossi
March 8, 2025
What do you like most about using Thumbsup?
The detailed insights from the sentiment analysis are invaluable for our product development.
What do you dislike most about using Thumbsup?
I wish there were more training resources available to help new users.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us quickly identify and address customer concerns, enhancing overall satisfaction.
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Jade Tang
March 7, 2025
What do you like most about using Thumbsup?
The insights provided by the AI are extremely relevant and actionable for our team.
What do you dislike most about using Thumbsup?
I would like to see more advanced features for data analysis.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us quickly identify areas for improvement based on user feedback.
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Kyra Matsuda
March 5, 2025
What do you like most about using Thumbsup?
The AI-driven recommendations are often spot-on, leading to actionable insights that we can implement immediately.
What do you dislike most about using Thumbsup?
The learning curve is a bit steep for new users, which could be an obstacle for smaller businesses with less tech-savvy staff.
What problems does Thumbsup help you solve, and how does this benefit you?
It assists in identifying sentiment shifts, which is crucial for timely marketing adjustments that can boost engagement.
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Riya Malhotra
February 27, 2025
What do you like most about using Thumbsup?
The precision of the sentiment analysis gives us a clear understanding of customer feelings.
What do you dislike most about using Thumbsup?
The loading times during peak hours can be a bit slow, which is frustrating.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp helps us maintain a high level of customer satisfaction by allowing us to address issues before they escalate.
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Mateo Garcia
February 25, 2025
What do you like most about using Thumbsup?
The platform's ability to analyze feedback and provide real-time updates is invaluable for our decision-making process.
What do you dislike most about using Thumbsup?
Occasionally, the analysis takes a bit longer than expected during peak times, which can be frustrating.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us better understand customer needs, allowing us to tailor our products and services which leads to increased sales.
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Aisha Hassan
February 24, 2025
What do you like most about using Thumbsup?
The sentiment analysis is detailed and helps us understand our customers better.
What do you dislike most about using Thumbsup?
The UI could be more intuitive; it takes time to learn how to use all features effectively.
What problems does Thumbsup help you solve, and how does this benefit you?
It allows us to address customer concerns proactively, which has improved our service ratings.
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Sanvi Sharma
February 23, 2025
What do you like most about using Thumbsup?
The sentiment analysis is extremely detailed and provides us with a clearer picture of our customers' feelings.
What do you dislike most about using Thumbsup?
At times, the tool feels a bit cluttered with too many features, which can be a bit overwhelming.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us stay in tune with customer sentiments, enabling us to adapt our offerings to improve satisfaction.
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Tariq Choudhury
February 22, 2025
What do you like most about using Thumbsup?
ThumbsUp's ability to provide actionable insights is unmatched. It gives us specific areas to focus on for improvement.
What do you dislike most about using Thumbsup?
The pricing could be more flexible for small businesses; it feels a bit steep for a startup.
What problems does Thumbsup help you solve, and how does this benefit you?
It allows us to proactively address customer concerns, which has dramatically improved our service ratings.
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Omar Hassan
February 22, 2025
What do you like most about using Thumbsup?
The way it tracks trends allows us to stay ahead of customer needs, which is crucial in our competitive market.
What do you dislike most about using Thumbsup?
I feel the UI could be more user-friendly; it takes time to navigate through all the features.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us identify areas for improvement quickly, resulting in better customer retention and satisfaction.
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Isabella Silva
February 20, 2025
What do you like most about using Thumbsup?
The ease of use and integration makes it a fantastic tool for our marketing team.
What do you dislike most about using Thumbsup?
I would like to see more customization options for feedback questions.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us better understand customer needs, which directly enhances our product offerings.
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Emilia Rinaldi
February 16, 2025
What do you like most about using Thumbsup?
The insights we gain from feedback are actionable and have led to significant improvements in our services.
What do you dislike most about using Thumbsup?
I would love to see more training materials available for beginners.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp allows us to enhance our customer service based on real-time feedback, which boosts loyalty.
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Tomás Herrera
February 14, 2025
What do you like most about using Thumbsup?
The AI-driven recommendations have greatly enhanced our customer engagement strategies.
What do you dislike most about using Thumbsup?
The analytics dashboard could be more user-friendly; it feels a bit cluttered.
What problems does Thumbsup help you solve, and how does this benefit you?
It allows us to quickly respond to shifts in customer sentiment, which is crucial for maintaining loyalty.
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Sofia Ivanova
February 13, 2025
What do you like most about using Thumbsup?
The insights on customer sentiment have completely transformed our approach to product development.
What do you dislike most about using Thumbsup?
Sometimes the keyword tracking misses out on specific niche terms relevant to our audience.
What problems does Thumbsup help you solve, and how does this benefit you?
It gives us a comprehensive overview of customer feedback, which is essential for making informed business decisions.
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Nia López
February 8, 2025
What do you like most about using Thumbsup?
The detailed sentiment analysis has allowed us to fine-tune our customer service approaches effectively.
What do you dislike most about using Thumbsup?
It would be great if they added more customizable templates for feedback collection.
What problems does Thumbsup help you solve, and how does this benefit you?
It has helped us enhance our feedback collection process significantly, leading to better customer retention.
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Amina Khan
February 7, 2025
What do you like most about using Thumbsup?
I love the keyword trends tracking feature. It allows us to pivot our marketing strategies based on real user sentiments.
What do you dislike most about using Thumbsup?
Sometimes the recommendations feel generic; they could use a bit more customization based on our specific industry.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp helps us identify potential issues before they escalate, which ultimately saves us from losing customers and enhances our loyalty.
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Hassan Hussain
February 4, 2025
What do you like most about using Thumbsup?
The detailed reports generated are very helpful for our strategy meetings and decision-making processes.
What do you dislike most about using Thumbsup?
There are a few times where the sentiment analysis didn't align with our expectations.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp assists us in tracking customer satisfaction in real-time, allowing us to react promptly to issues.
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Ravi Nair
February 1, 2025
What do you like most about using Thumbsup?
The insights we gain from the feedback analysis are pivotal for our marketing strategy and customer outreach.
What do you dislike most about using Thumbsup?
Sometimes, the platform feels a bit slow during peak times, which can be frustrating.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp helps us identify customer pain points promptly, which we can address to improve our overall service quality.
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Zara Ali
January 31, 2025
What do you like most about using Thumbsup?
I appreciate the actionable insights we receive, which help us tailor our services to meet customer needs.
What do you dislike most about using Thumbsup?
The dashboard could be more intuitive; it takes some time to find features.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp enables us to identify trends in customer feedback early, allowing us to address issues proactively.
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Kiran Patel
January 29, 2025
What do you like most about using Thumbsup?
The sentiment tracking has been a game changer for our customer engagement strategy.
What do you dislike most about using Thumbsup?
I noticed that the dashboard can sometimes lag when processing large datasets.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp allows us to effectively respond to customer sentiments, leading to improved service quality.
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Anika Schmidt
January 27, 2025
What do you like most about using Thumbsup?
The integration process was seamless, and the tool's insights are incredibly valuable for our team.
What do you dislike most about using Thumbsup?
I noticed that the sentiment analysis sometimes misinterprets sarcasm, which could lead to inaccurate insights.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp helps us track customer feedback trends, leading to faster responses to market changes.
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Dante Gonzalez
January 25, 2025
What do you like most about using Thumbsup?
The tool's ability to quickly analyze feedback and trends helps us stay competitive.
What do you dislike most about using Thumbsup?
I wish there were more options for customizing reports to fit our specific needs.
What problems does Thumbsup help you solve, and how does this benefit you?
It enables us to keep a pulse on customer satisfaction and make informed decisions swiftly.
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Nicolas Bernard
January 24, 2025
What do you like most about using Thumbsup?
The real-time data analytics give us a competitive edge that we didn’t have before.
What do you dislike most about using Thumbsup?
I think the pricing could be more competitive compared to other tools in the market.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us respond to customer feedback quickly, improving our service quality and customer satisfaction.
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Maya Wang
January 24, 2025
What do you like most about using Thumbsup?
The integration process was fast and simple, and the feedback analysis is very accurate.
What do you dislike most about using Thumbsup?
I would appreciate more customization options for feedback surveys.
What problems does Thumbsup help you solve, and how does this benefit you?
It helps us understand customer sentiments in real-time, allowing us to adapt quickly to their needs.
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Jasper Olafsson
January 21, 2025
What do you like most about using Thumbsup?
The ease of integration into our existing website was a game changer. Just a simple line of HTML code and we were ready to go!
What do you dislike most about using Thumbsup?
I wish there were more visualizations for the data trends; graphs would be helpful for presentations.
What problems does Thumbsup help you solve, and how does this benefit you?
It has streamlined our feedback process, allowing us to react to customer needs much faster and improve our service offerings.
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Rafael Costa
January 20, 2025
What do you like most about using Thumbsup?
The integration into our website was incredibly easy, and the analytics provided are top-notch.
What do you dislike most about using Thumbsup?
I would prefer if the customer support were a bit more proactive.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp helps us understand our customers' needs better, directly impacting our service quality.
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Darya Petrova
January 17, 2025
What do you like most about using Thumbsup?
The AI-driven recommendations have led to tangible improvements in our customer engagement metrics.
What do you dislike most about using Thumbsup?
The initial setup took some time, but it was worth it once we got everything running.
What problems does Thumbsup help you solve, and how does this benefit you?
It provides a clear view of customer sentiments, enabling us to enhance our offerings based on real feedback.
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Hugo Martinez
January 16, 2025
What do you like most about using Thumbsup?
The tool's ability to analyze large amounts of data quickly is impressive and helps us stay ahead of trends.
What do you dislike most about using Thumbsup?
User support could be more responsive; there were times I had to wait for answers.
What problems does Thumbsup help you solve, and how does this benefit you?
It has streamlined our feedback processes, allowing us to make data-driven decisions and improve our service offerings.
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Yasmin Santos
January 15, 2025
What do you like most about using Thumbsup?
The integration was simple, and the insights help us adjust our strategies based on feedback.
What do you dislike most about using Thumbsup?
I feel the analytics could be more comprehensive regarding user segmentation.
What problems does Thumbsup help you solve, and how does this benefit you?
ThumbsUp enables us to make informed decisions based on real-time feedback, which is essential for our business model.
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Freya Johansson
January 15, 2025
What do you like most about using Thumbsup?
The integration into our website was seamless, and the insights we gain are incredibly valuable for our team.
What do you dislike most about using Thumbsup?
I wish the platform provided more advanced analytics options for deeper insights.
What problems does Thumbsup help you solve, and how does this benefit you?
It allows us to better understand customer feedback trends and make data-driven decisions quickly.
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Liam Nguyen
January 12, 2025
What do you like most about using Thumbsup?
ThumbsUp's sentiment analysis is incredibly accurate. It helps us quickly understand user feedback trends, allowing us to make timely changes to our services.
What do you dislike most about using Thumbsup?
The interface can be a bit overwhelming at first, but it's manageable once you get used to it.
What problems does Thumbsup help you solve, and how does this benefit you?
It consolidates user feedback in one place, which saves us hours of manual data collection and analysis. This directly improves our customer satisfaction.
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