
Botello is a service that allows users to upload information about their products, services, or company in a PDF format. Powered by Open AI, Botello can manage customer queries through a chat widget that can be integrated into the customer's website or through Whatsapp. This tool facilitates customer interaction and support by leveraging artificial intelligence to respond to inquiries effectively. It offers a convenient way to engage with customers and provide assistance seamlessly..
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The integration with both our website and WhatsApp makes it a versatile tool for customer service.
Sometimes the AI does not reflect the latest updates from our PDFs immediately.
It helps reduce the workload on our customer service team significantly, allowing us to focus on more strategic initiatives.
I appreciate how quickly it can respond to our customers, making our support much more efficient.
There are occasional hiccups when it comes to understanding specific jargon.
It allows us to manage a high volume of inquiries without sacrificing quality in our responses.
The integration with WhatsApp is seamless and helps us connect better with our customers.
The interface could be more intuitive for first-time users.
It allows us to handle customer queries more effectively, which has improved our service quality.