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Botello

Botello answers customer queries using AI and integrates with websites or Whatsapp for seamless support.
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Botello Reviews

4.85
Based on 26 reviews
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How would you rate Botello?
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Zainab Hassan
Zainab Hassan March 8, 2025

What do you like most about using Botello?

The response time is outstanding. Customers appreciate the quick replies.

What do you dislike most about using Botello?

There are some limitations in the AI's understanding of regional dialects.

What problems does Botello help you solve, and how does this benefit you?

It significantly enhances our customer service capabilities, allowing us to respond faster to inquiries.

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Aisha Siddiqui
Aisha Siddiqui March 6, 2025

What do you like most about using Botello?

I appreciate how quickly it can respond to our customers, making our support much more efficient.

What do you dislike most about using Botello?

There are occasional hiccups when it comes to understanding specific jargon.

What problems does Botello help you solve, and how does this benefit you?

It allows us to manage a high volume of inquiries without sacrificing quality in our responses.

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Pablo Aguirre
Pablo Aguirre March 6, 2025

What do you like most about using Botello?

The integration with WhatsApp is seamless and helps us connect better with our customers.

What do you dislike most about using Botello?

The interface could be more intuitive for first-time users.

What problems does Botello help you solve, and how does this benefit you?

It allows us to handle customer queries more effectively, which has improved our service quality.

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Luciana Rodriguez
Luciana Rodriguez March 3, 2025

What do you like most about using Botello?

The AI is quick and responsive, which is essential for our busy customer support team.

What do you dislike most about using Botello?

There are limitations on how many PDFs we can upload, which can be frustrating.

What problems does Botello help you solve, and how does this benefit you?

It has drastically reduced the time we spend answering repetitive questions, allowing us to focus on more complex issues.

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Eli Cheng
Eli Cheng March 3, 2025

What do you like most about using Botello?

The AI is learning quickly from the PDFs we upload, which makes it much more effective over time.

What do you dislike most about using Botello?

I'd like to see more customization options for the chat interface.

What problems does Botello help you solve, and how does this benefit you?

It significantly speeds up our customer service process by providing instant responses.

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Nia Suleiman
Nia Suleiman March 3, 2025

What do you like most about using Botello?

I love how it can be tailored to our specific products. The PDF upload feature is very helpful.

What do you dislike most about using Botello?

Some features could be more user-friendly, especially for those who are not tech-savvy.

What problems does Botello help you solve, and how does this benefit you?

It streamlines our customer service operations, allowing us to respond to inquiries much faster.

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Khalid Al-Farsi
Khalid Al-Farsi March 3, 2025

What do you like most about using Botello?

I appreciate the intuitive interface that makes it easy for non-technical staff to manage.

What do you dislike most about using Botello?

It would be great if the AI could learn from past interactions to improve responses over time.

What problems does Botello help you solve, and how does this benefit you?

It significantly decreases the workload on our customer service team, allowing them to handle more complex issues.

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Santiago Pérez
Santiago Pérez March 2, 2025

What do you like most about using Botello?

I appreciate how it learns from our input and improves over time, making it a valuable asset.

What do you dislike most about using Botello?

It can be a bit slow at times, especially when dealing with multiple queries.

What problems does Botello help you solve, and how does this benefit you?

It streamlines our customer service, allowing us to provide quicker and more accurate responses.

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Liam O'Connor
Liam O'Connor February 26, 2025

What do you like most about using Botello?

The AI is quite intuitive and provides accurate responses based on the uploaded PDFs.

What do you dislike most about using Botello?

It would be great to have a more advanced analytics feature to track performance.

What problems does Botello help you solve, and how does this benefit you?

It streamlines our customer support process, allowing us to focus on more complex issues.

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Sofia Nguyen
Sofia Nguyen February 25, 2025

What do you like most about using Botello?

The integration with WhatsApp is a game changer for us. Our customers love being able to reach us there.

What do you dislike most about using Botello?

Occasionally, the AI misinterprets certain queries, leading to less relevant answers.

What problems does Botello help you solve, and how does this benefit you?

Botello allows us to provide 24/7 support, which has increased our overall sales by improving customer engagement.

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Jin Wang
Jin Wang February 24, 2025

What do you like most about using Botello?

The integration with WhatsApp is very handy for our business.

What do you dislike most about using Botello?

It sometimes struggles with nuanced questions that require deeper context.

What problems does Botello help you solve, and how does this benefit you?

It allows us to handle inquiries more effectively, improving overall customer satisfaction.

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Luca Ferrari
Luca Ferrari February 24, 2025

What do you like most about using Botello?

The AI's ability to pull information from the PDFs we've uploaded is impressive. It answers questions accurately and quickly.

What do you dislike most about using Botello?

I wish there were more customization options for the chat widget's appearance.

What problems does Botello help you solve, and how does this benefit you?

It helps us manage customer inquiries more efficiently, allowing our team to focus on more complex tasks.

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Fatima El-Mansouri
Fatima El-Mansouri February 23, 2025

What do you like most about using Botello?

The ability to upload comprehensive product information is fantastic. It really enhances the customer experience.

What do you dislike most about using Botello?

There are times when the AI doesn't fully understand context, but that's a minor issue.

What problems does Botello help you solve, and how does this benefit you?

It allows us to provide quick and accurate responses to customer inquiries, which boosts our credibility.

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Amina Khan
Amina Khan February 23, 2025

What do you like most about using Botello?

I love how easy it is to integrate Botello with our website and WhatsApp. The setup was straightforward and the chat widget looks professional.

What do you dislike most about using Botello?

Sometimes, the AI struggles with complex queries, but it generally handles simple ones very well.

What problems does Botello help you solve, and how does this benefit you?

Botello has significantly reduced our response time to customer inquiries, which has improved our customer satisfaction ratings.

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Fatma Al-Mansoori
Fatma Al-Mansoori February 15, 2025

What do you like most about using Botello?

The ease of integrating it with our existing systems is fantastic. It's user-friendly.

What do you dislike most about using Botello?

There are some minor bugs that need fixing, but overall, it works great.

What problems does Botello help you solve, and how does this benefit you?

It enhances our ability to provide timely support to customers, which has improved our service ratings.

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Sofia Rivas
Sofia Rivas February 13, 2025

What do you like most about using Botello?

The AI's ability to provide accurate answers based on our product PDFs is remarkable.

What do you dislike most about using Botello?

Sometimes it can be slow to update with new information.

What problems does Botello help you solve, and how does this benefit you?

It enables us to provide quick responses to customer questions, improving overall engagement.

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Anya Petrov
Anya Petrov February 7, 2025

What do you like most about using Botello?

The AI's ability to learn and adapt from our uploaded PDFs is impressive. It often provides accurate answers.

What do you dislike most about using Botello?

A more extensive knowledge base would make it even better.

What problems does Botello help you solve, and how does this benefit you?

It significantly enhances our customer service experience by providing instant answers to common queries.

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Jabari Mbeki
Jabari Mbeki February 5, 2025

What do you like most about using Botello?

The integration capabilities with WhatsApp are impressive and very useful.

What do you dislike most about using Botello?

The AI needs improvement in handling less common product queries.

What problems does Botello help you solve, and how does this benefit you?

It helps us manage customer inquiries more effectively, improving our response time and customer satisfaction.

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Mateo Gonzalez
Mateo Gonzalez February 4, 2025

What do you like most about using Botello?

The integration with both our website and WhatsApp makes it a versatile tool for customer service.

What do you dislike most about using Botello?

Sometimes the AI does not reflect the latest updates from our PDFs immediately.

What problems does Botello help you solve, and how does this benefit you?

It helps reduce the workload on our customer service team significantly, allowing us to focus on more strategic initiatives.

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Yasmin Suleiman
Yasmin Suleiman February 3, 2025

What do you like most about using Botello?

The AI capability to handle repetitive inquiries has reduced our workload remarkably.

What do you dislike most about using Botello?

The AI could be improved to handle more diverse queries.

What problems does Botello help you solve, and how does this benefit you?

It helps us maintain high levels of customer satisfaction by providing quick answers.

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Ibrahim Diop
Ibrahim Diop February 2, 2025

What do you like most about using Botello?

The chat widget is clean and easy to use, making it accessible for all our customers.

What do you dislike most about using Botello?

It could benefit from more advanced filtering options for queries.

What problems does Botello help you solve, and how does this benefit you?

It allows us to manage customer queries efficiently, improving our overall service delivery.

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Anwar Khalid
Anwar Khalid January 21, 2025

What do you like most about using Botello?

The integration options are great, especially with WhatsApp.

What do you dislike most about using Botello?

There are times when it doesn't grasp complex customer queries.

What problems does Botello help you solve, and how does this benefit you?

It allows us to respond to inquiries more quickly, improving overall service levels.

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Maya Takahashi
Maya Takahashi January 20, 2025

What do you like most about using Botello?

The AI's response time is fantastic, and it handles a high volume of inquiries without a hitch.

What do you dislike most about using Botello?

There are a few niche queries it hasn't mastered yet, but overall, it's quite robust.

What problems does Botello help you solve, and how does this benefit you?

It allows us to provide timely answers to our customers, which has led to increased loyalty and repeat business.

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Dalia Hassan
Dalia Hassan January 19, 2025

What do you like most about using Botello?

I really appreciate how it learns from the data we input, making it smarter over time.

What do you dislike most about using Botello?

A more user-friendly interface would be beneficial.

What problems does Botello help you solve, and how does this benefit you?

It improves our ability to handle customer inquiries efficiently, enhancing satisfaction.

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Omar Zhou
Omar Zhou January 14, 2025

What do you like most about using Botello?

The integration with WhatsApp is seamless, making it easy for our customers to reach us.

What do you dislike most about using Botello?

There are times when it doesn't understand more complicated queries.

What problems does Botello help you solve, and how does this benefit you?

It helps reduce our response times and allows us to manage multiple inquiries simultaneously.

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Thabo Ndlovu
Thabo Ndlovu January 12, 2025

What do you like most about using Botello?

The response accuracy is impressive and has helped us maintain high customer satisfaction.

What do you dislike most about using Botello?

The initial setup took a bit longer than expected, but it was worth it.

What problems does Botello help you solve, and how does this benefit you?

It allows us to handle a larger volume of customer queries without compromising on quality.

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