Wizbot
3.20
0
Wizbot enhances customer service with AI, offering customization, multilingual support, behavior analysis, and scalable pricing.
Wizbot Reviews
3.20
Based on 5 reviews
How would you rate Wizbot?
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Laura Davis
January 13, 2025
What do you like most about using Wizbot?
Customization options are great for aligning with our brand's identity.
What do you dislike most about using Wizbot?
It could benefit from more advanced AI capabilities to handle nuanced conversations.
What problems does Wizbot help you solve, and how does this benefit you?
It automates responses for common questions, but we still need human agents for more complicated issues.
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Ali Khan
January 5, 2025
What do you like most about using Wizbot?
The scalability of Wizbot is a plus since it can grow with our business needs.
What do you dislike most about using Wizbot?
The chatbot occasionally struggles with complex queries, leading to customer frustration.
What problems does Wizbot help you solve, and how does this benefit you?
It automates basic inquiries, which is helpful, but we often have to step in to handle more complex issues, which diminishes its effectiveness.
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Michael Johnson
January 4, 2025
What do you like most about using Wizbot?
I appreciate the multilingual support, which allows us to cater to a diverse customer base. This feature is crucial for our expanding international markets.
What do you dislike most about using Wizbot?
The customization options can be a bit overwhelming at first. It took a considerable amount of time to align it with our brand's tone and identity.
What problems does Wizbot help you solve, and how does this benefit you?
Wizbot helps us handle a higher volume of customer inquiries without needing to hire additional staff, which is beneficial for our operational costs.
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James Smith
November 30, 2024
What do you like most about using Wizbot?
The seamless integration with our existing systems was very helpful and saved us a lot of time.
What do you dislike most about using Wizbot?
Sometimes the AI misinterprets customer questions, which can lead to irrelevant responses.
What problems does Wizbot help you solve, and how does this benefit you?
It helps us manage peak times more effectively by handling a large volume of inquiries, which improves our customer service efficiency.
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Sofia Martinez
November 25, 2024
What do you like most about using Wizbot?
I really enjoy the behavior analysis feature, as it gives us insights into customer preferences and pain points.
What do you dislike most about using Wizbot?
The initial setup can be a bit cumbersome, and I wish there were more templates to get started with.
What problems does Wizbot help you solve, and how does this benefit you?
It significantly reduces the response time for customer queries, which helps improve customer satisfaction and loyalty.
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