Humanlike
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Humanlike is an AI tool that automates voice and chat operations, enhancing customer service and reducing costs.
What is Humanlike?
Humanlike is a conversational AI tool that automates voice and chat operations using voice bots to mimic human behavior and speech patterns, providing a seamless customer experience in various industries such as real estate, logistics, and finance. It enhances customer service by providing 24/7 availability, scheduling appointments at scale, and securely handling payment details. The platform helps businesses reduce costs by 50% on average and offers a risk-free trial period for evaluation. Humanlike creators, Vash Madhavan and Andy Qin, have backgrounds in NLP projects and product line scaling, respectively.
Who created Humanlike?
Humanlike was launched on April 15, 2024, and it was created by Vash Madhavan, the CTO, and Andy Qin, the CEO. Vash has a background in NLP projects and has worked with Fortune 500 companies, while Andy has experience in building and scaling product lines at Modern Treasury. The company aims to provide businesses with an AI tool to automate voice and chat operations effectively, improving customer service, enabling appointment scheduling at scale, and ensuring secure handling of payment details.
What is Humanlike used for?
- Improve customer service
- Enhancing customer service by providing 24/7 competent and friendly AI agents
- Offering scheduling capability for appointments at scale
- Securely handling payment details by providing them securely to vendors' IVR or live agents
- Helping in scaling operations by enabling businesses to automate voice and chat operations without increasing personnel
- Operating 24/7 to provide continuous availability and support
- Improving agent availability by providing 24/7 service
- Reducing costs by an average of 50%, making it a cost-effective solution for voice and chat automation
- Offering a risk-free trial period for potential users to experience and evaluate capabilities without financial obligation
- Being SOC 2 compliant, ensuring high standards for managing customer data
- Providing dispatch services for scheduling appointments at scale
- Improve customer service by providing competent and friendly AI agents available 24/7
- Enhance scheduling capabilities by handling a large number of appointment scheduling tasks simultaneously
- Securely handle payment details by providing them securely to vendors' IVR or live agents
- Help in scaling operations by enabling automation of voice and chat operations without proportional increase in personnel
- Achieve an average cost reduction of 50%, making it a cost-effective solution for voice and chat automation
- Offer risk-free trial periods to users to experience and evaluate the platform's capabilities without financial obligation
- Be SOC 2 compliant, meeting high standards for managing customer data based on the Trust Service Principles
- Provide dispatch services for scheduling appointments with counterparties at a large scale, ensuring efficient communication and coordination
- Operate 24/7 to provide continuous availability and support
- Enable secure provision of payment details to vendors' IVR or live agents for PAY-BY-PHONE operations
- Reduce operational costs
- Schedule appointments at scale
- Securely handle payment details
- Enhance agent availability 24/7
- Handle dispatch services
- Improve agent availability
- Offer risk-free trial period
- Compliance with SOC 2 standards
- Facilitate PAY-BY-PHONE operations
Who is Humanlike for?
- Real estate professionals
- Logistics Professionals
- Finance professionals
- Real estate
- Logistics
- Finance
How to use Humanlike?
To use Humanlike effectively, follow these steps:
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Understanding Humanlike: Humanlike is a conversational AI tool created to automate voice and chat operations in various industries.
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Features: Humanlike offers human-like voice interactions, 24/7 availability, appointment scheduling at scale, secure payment support, and high customer satisfaction.
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Deployment: Implement Humanlike to enhance customer service by providing continuous support and quick query resolution without human intervention.
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Scheduling Tasks: Utilize Humanlike's scheduling capability to manage appointments efficiently on a large scale, minimizing manual intervention.
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Payment Security: Ensure secure handling of payment details by leveraging Humanlike's secure provision to IVRs or live agents, maintaining customer trust.
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Scalability: Humanlike helps in scaling operations by automating voice and chat tasks without a proportional increase in staff, leading to significant cost reductions.
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Average Satisfaction Rate: Humanlike boasts a high customer satisfaction rate of 96%, reflecting positive user feedback and experiences.
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Creators: Humanlike is developed by Vash Madhavan and Andy Qin, bringing extensive experience in NLP and product scaling.
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Risk-Free Trial: Avail of the risk-free trial to experience the platform's capabilities without financial commitments before full adoption.
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Compliance: Humanlike is SOC 2 compliant, meeting high standards for managing customer data.
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Contact: Reach out to the Humanlike team via email at [email protected] for inquiries and support.
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Industry Versatility: Humanlike can be applied across industries such as real estate, logistics, and finance, catering to businesses aiming to automate interactions seamlessly.
By following these steps, users can effectively utilize Humanlike to streamline operations, enhance customer service, and improve overall efficiency in various industries.
Pros
- Human-like voice interactions
- Scheduling appointments at scale
- Secure payment support
- High customer satisfaction
- Average cost reduction
- Industry Versatility
- Beneficial for customer service
- Decreases dependency on outsourcing
- Team with NLP experience
- Soc 2 compliance
Cons
- No specific cons or missing features were mentioned in the document for using Humanlike
- No text-to-speech customization
- Industry limitations unspecified
- No multi-language support mentioned
- Undefined risk-free trial period
- No direct integration with CRMs
Humanlike FAQs
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What is Humanlike?
- Humanlike is a conversational AI tool designed to automate voice and chat operations. It mimics human behavior and speech patterns to provide a natural customer experience.
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How can Humanlike enhance customer service?
- Humanlike enhances customer service by providing competent and friendly AI agents available 24/7, ensuring prompt query resolution.
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In what industries can Humanlike be used?
- Humanlike can be used in various industries such as real estate, logistics, and finance, offering human-like customer interactions.
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How does Humanlike securely handle payment details?
- Humanlike securely provides payment details to vendors' IVR or live agents, ensuring secure transactions and customer trust.
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Can Humanlike operate 24/7?
- Yes, Humanlike is designed to operate continuously, providing 24/7 availability and support.
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What is the average cost reduction with Humanlike?
- Humanlike helps businesses reduce costs by an average of 50%, offering a cost-effective solution for voice and chat automation.
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Who are the creators of Humanlike and what are their backgrounds?
- Humanlike is created by Vash Madhavan and Andy Qin. Vash has experience in NLP projects, while Andy has experience in scaling product lines.
Get started with Humanlike
Humanlike reviews
Amir Ghazali
February 6, 2025
What do you like most about using Humanlike?
I really appreciate how Humanlike seamlessly integrates with our existing systems. The voice bots are incredibly lifelike, making customer interactions feel personal and engaging.
What do you dislike most about using Humanlike?
The setup process could be a bit more intuitive for new users. It took some time to get everything configured correctly, but the support team was very helpful.
What problems does Humanlike help you solve, and how does this benefit you?
Humanlike drastically reduces our response times and customer wait times. With 24/7 availability, we can handle inquiries even outside of business hours, which has led to a noticeable increase in customer satisfaction.
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Sofia Zhang
January 23, 2025
What do you like most about using Humanlike?
The ability to schedule appointments automatically is a game changer! It saves my team so much time, allowing us to focus on more complex customer needs.
What do you dislike most about using Humanlike?
Sometimes, the AI struggles with very specific or technical queries. A few customers have had to repeat themselves, which can be frustrating.
What problems does Humanlike help you solve, and how does this benefit you?
Humanlike helps us manage high volumes of customer inquiries without hiring additional staff. This has reduced our operational costs significantly, making it easier to invest in other areas of the business.
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Marco Ferrari
March 1, 2025
What do you like most about using Humanlike?
The conversational flow is impressively human-like. Customers often forget they're talking to a bot, which enhances the overall experience.
What do you dislike most about using Humanlike?
The analytics dashboard could use some improvements in terms of data visualization. It's functional, but not very user-friendly.
What problems does Humanlike help you solve, and how does this benefit you?
Humanlike allows us to efficiently handle customer service requests across multiple channels. This has streamlined our operations and significantly improved service delivery.
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