Chatlify
3.20
0
Chatlify is an AI chatbot offering 24/7 customer support, sales assistance, and user success management in over 120 languages.
Chatlify Reviews
3.20
Based on 5 reviews
How would you rate Chatlify?
What’s your thought?
Jasper Nguyen
December 25, 2024
What do you like most about using Chatlify?
The round-the-clock availability has significantly improved our customer satisfaction rates.
What do you dislike most about using Chatlify?
Customization options are somewhat limited; it would be great to have more flexibility in responses.
What problems does Chatlify help you solve, and how does this benefit you?
It helps reduce the workload on our support team, allowing them to focus on more intricate cases.
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Fatima Khan
December 5, 2024
What do you like most about using Chatlify?
The ability to handle multiple languages is a big plus for our diverse clientele.
What do you dislike most about using Chatlify?
The chatbot sometimes misunderstands specific queries, leading to frustrating interactions.
What problems does Chatlify help you solve, and how does this benefit you?
It helps in automating responses for frequently asked questions, but we still need human agents for complex issues.
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Elias Bergström
December 4, 2024
What do you like most about using Chatlify?
I love the detailed user analytics feature; it really helps us understand customer behavior better.
What do you dislike most about using Chatlify?
The AI sometimes takes longer to respond than I would prefer during peak hours.
What problems does Chatlify help you solve, and how does this benefit you?
It effectively manages basic inquiries and reduces wait times for customers, which enhances overall satisfaction.
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Anika Mehta
November 25, 2024
What do you like most about using Chatlify?
The multilingual support is impressive and allows us to cater to a diverse customer base.
What do you dislike most about using Chatlify?
The integration process was quite cumbersome, and it took longer than expected to fully set it up.
What problems does Chatlify help you solve, and how does this benefit you?
It helps in streamlining our support queries, but sometimes it fails to escalate issues effectively when required.
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Liam O'Sullivan
November 19, 2024
What do you like most about using Chatlify?
I appreciate the 24/7 availability of Chatlify for customer support, which is crucial for our business.
What do you dislike most about using Chatlify?
The responses can often feel generic, and it struggles with more complex queries. Sometimes, it doesn't understand the context well.
What problems does Chatlify help you solve, and how does this benefit you?
It helps in managing basic customer inquiries, which frees up our team to focus on more complex issues. However, the limitations in understanding context can lead to inefficiencies.
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