I like that it can operate around the clock; it allows clients to book appointments even when we're closed.
The integration with our existing software is not as seamless as I hoped, causing some delays.
It helps manage appointments but requires constant oversight to ensure accuracy.
Nothing really, it hasn't met my expectations.
The call management is poor, and it often misunderstands client requests.
It doesn't solve my problems effectively, leading to more confusion and complaints from clients.
The AI's ability to book appointments quickly is a real time-saver for our team.
Sometimes, the voice can sound a bit robotic, which might not create the warmest impression for clients.
It significantly reduces the number of missed calls and ensures that customers can book at their convenience.
I like that it can handle multiple calls at once, which is great during busy hours.
There are frequent misunderstandings that lead to double bookings, which is very problematic.
It does help with managing the influx of calls, but the inaccuracies often create more work for my staff.
I appreciate that Qlient AI is available 24/7, which is convenient for my beauty salon's scheduling.
Unfortunately, the voice recognition isn't always accurate, and it struggles with understanding certain accents.
It helps with managing appointment bookings, but I still find myself manually checking the calendar because of the inaccuracies.
I like that it can integrate with our management software, which saves some time.
There are times when it escalates simple questions to human staff, which can be frustrating and unnecessary.
It helps reduce the workload on our front desk, but the issues with accuracy often mean we have to double-check everything.