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Voiceflow

Voiceflow helps design, prototype, and build AI Assistants for customer support and personal automation.
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Voiceflow Reviews

4.27
Based on 11 reviews
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How would you rate Voiceflow?
What’s your thought?
Lena Martinez
Lena Martinez January 9, 2025

What do you like most about using Voiceflow?

The collaborative aspect is great for teams working on projects together.

What do you dislike most about using Voiceflow?

The performance can lag during peak usage times, which disrupts workflow.

What problems does Voiceflow help you solve, and how does this benefit you?

It helps in creating a more engaging customer assistant, but I feel it could offer more features for detailed analytics.

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Sandra Keller
Sandra Keller January 8, 2025

What do you like most about using Voiceflow?

I love the prototyping feature, as it allows me to test our AI assistants in real-time, which is invaluable for feedback.

What do you dislike most about using Voiceflow?

Sometimes the tutorials can be a bit overwhelming, especially for someone new to conversation design.

What problems does Voiceflow help you solve, and how does this benefit you?

Voiceflow helps me create effective customer support bots quickly, which saves time and resources for our business.

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Jin Tanaka
Jin Tanaka January 3, 2025

What do you like most about using Voiceflow?

I appreciate the clarity of the design tools and how they help visualize the flow of conversations.

What do you dislike most about using Voiceflow?

It can be challenging to export projects in a format that integrates seamlessly with other platforms.

What problems does Voiceflow help you solve, and how does this benefit you?

Voiceflow aids in developing customer service solutions that are easy to understand and use, enhancing customer interactions.

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Elena Rodriguez
Elena Rodriguez January 2, 2025

What do you like most about using Voiceflow?

The visual flowchart-style design makes it so easy to see how conversations will flow.

What do you dislike most about using Voiceflow?

I hope they will add more advanced analytics tools in future updates.

What problems does Voiceflow help you solve, and how does this benefit you?

It has streamlined our customer support process, allowing us to handle higher volumes without losing quality.

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Nia Mugisha
Nia Mugisha December 20, 2024

What do you like most about using Voiceflow?

The community support is great! I often find answers to my questions through forums.

What do you dislike most about using Voiceflow?

Sometimes the platform feels limited in terms of customization options for advanced users.

What problems does Voiceflow help you solve, and how does this benefit you?

It allows me to create effective AI assistants which have really improved the efficiency of our customer support team.

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Dylan Afolabi
Dylan Afolabi December 11, 2024

What do you like most about using Voiceflow?

The collaborative features are fantastic! It allows my whole team to provide input and iterate on designs seamlessly.

What do you dislike most about using Voiceflow?

I wish there were more templates available for different industries to help jumpstart projects.

What problems does Voiceflow help you solve, and how does this benefit you?

It's helped us build a customer service assistant that has reduced our response times significantly, thus improving customer satisfaction.

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Tariq Amin
Tariq Amin December 4, 2024

What do you like most about using Voiceflow?

The integration capabilities with existing tools are phenomenal. It saves us a lot of time.

What do you dislike most about using Voiceflow?

The mobile version could be improved, as it's not as user-friendly as the desktop version.

What problems does Voiceflow help you solve, and how does this benefit you?

Voiceflow has helped us automate many of our customer queries, which significantly reduces response time.

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Aanya Patel
Aanya Patel December 4, 2024

What do you like most about using Voiceflow?

I enjoy how intuitive the platform is. It's easy to navigate and allows for rapid prototyping.

What do you dislike most about using Voiceflow?

The pricing can be a bit high for startups, which might deter new users.

What problems does Voiceflow help you solve, and how does this benefit you?

Voiceflow has enabled us to automate our customer interactions effectively, which has freed up our team to focus on more strategic tasks.

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Julian Bauer
Julian Bauer December 1, 2024

What do you like most about using Voiceflow?

The ability to integrate with various APIs makes it a versatile tool for building custom solutions.

What do you dislike most about using Voiceflow?

I find the initial learning curve a bit steep, but it gets easier with use.

What problems does Voiceflow help you solve, and how does this benefit you?

It helps us build more personalized interactions for our customers, which has led to increased engagement.

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Khalid Elhassan
Khalid Elhassan November 30, 2024

What do you like most about using Voiceflow?

The ease of building conversational flows without needing to code is a huge plus for me.

What do you dislike most about using Voiceflow?

Occasionally, some features can feel a bit basic, and I would love to see more advanced capabilities.

What problems does Voiceflow help you solve, and how does this benefit you?

Voiceflow has empowered us to enhance our customer support, leading to better retention and satisfaction.

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Marcus Ngugi
Marcus Ngugi November 19, 2024

What do you like most about using Voiceflow?

I appreciate the user-friendly interface which makes it easier to create conversations without much technical knowledge.

What do you dislike most about using Voiceflow?

The platform can be a bit slow at times, especially when working on larger projects, which can be frustrating.

What problems does Voiceflow help you solve, and how does this benefit you?

Voiceflow helps streamline the process of designing AI assistants, allowing my team to collaborate effectively, but I wish there were more advanced features for complex scenarios.

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