Twine
3.36
0
Twine manages missed calls, automates follow-ups, books appointments, and optimizes client interactions via SMS.
Twine Reviews
3.36
Based on 11 reviews
How would you rate Twine?
What’s your thought?
Isabella Cardoso
January 11, 2025
What do you like most about using Twine?
The ease of use is a big plus for me; I can set it up quickly without technical assistance.
What do you dislike most about using Twine?
The follow-up intervals seem a bit rigid; I would prefer more flexibility.
What problems does Twine help you solve, and how does this benefit you?
It helps me maintain a better follow-up routine with clients, which is essential for retention.
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Fernanda Costa
January 10, 2025
What do you like most about using Twine?
The 24/7 operation is great, as it ensures that potential clients are contacted even when I'm not available.
What do you dislike most about using Twine?
The integration with other systems could be smoother; I've faced some issues syncing with my booking software.
What problems does Twine help you solve, and how does this benefit you?
It primarily helps with follow-ups, but I hoped for more advanced features to manage customer interactions.
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Felipe Teixeira
January 7, 2025
What do you like most about using Twine?
Having an assistant that works around the clock is incredibly useful for a busy practice like mine.
What do you dislike most about using Twine?
I find the customer review solicitation feature a bit intrusive; it doesn't sit well with all my clients.
What problems does Twine help you solve, and how does this benefit you?
It assists in ensuring no call goes unanswered, but I think it could be more refined in its approach.
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Carlos Martins
January 3, 2025
What do you like most about using Twine?
The automated booking system is a time-saver and reduces the hassle of managing appointments.
What do you dislike most about using Twine?
The messages sent sometimes lack personalization, which can turn clients away.
What problems does Twine help you solve, and how does this benefit you?
It helps manage missed opportunities, but I still believe there's room for improvement in engagement.
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Leonardo Santos
December 29, 2024
What do you like most about using Twine?
The integration with my existing phone system was seamless, and the automation of missed call follow-ups is fantastic.
What do you dislike most about using Twine?
I think there could be more detailed analytics on client interactions to improve our responses.
What problems does Twine help you solve, and how does this benefit you?
It has reduced my missed calls significantly and improved customer satisfaction, leading to more appointments.
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Ricardo Nunes
December 27, 2024
What do you like most about using Twine?
The concept of managing missed calls is great, and the idea of automating responses sounds promising.
What do you dislike most about using Twine?
Unfortunately, it often fails to identify the right service needs of clients, leading to ineffective communication.
What problems does Twine help you solve, and how does this benefit you?
It addresses missed calls, but I still have to deal with a lot of client inquiries manually, which defeats the purpose.
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Ana Oliveira
December 3, 2024
What do you like most about using Twine?
I love the convenience of sending payment links through SMS. It simplifies the payment process for clients.
What do you dislike most about using Twine?
I wish the service had more customization options for the follow-up messages.
What problems does Twine help you solve, and how does this benefit you?
It helps in quickly resolving client queries and facilitates smoother transactions, which is essential for my business.
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Gustavo Silva
December 3, 2024
What do you like most about using Twine?
I appreciate how it automates appointment bookings. It saves a lot of time, especially during busy hours.
What do you dislike most about using Twine?
The interface could be more user-friendly; it took me a while to figure out how to set everything up properly.
What problems does Twine help you solve, and how does this benefit you?
It significantly reduces the number of missed appointments, which directly impacts my business revenue positively.
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Tatiane Freitas
December 1, 2024
What do you like most about using Twine?
I really like that it's available 24/7, which means my clients can get responses at any time.
What do you dislike most about using Twine?
The pricing could be more competitive; I feel like I could find similar services for less.
What problems does Twine help you solve, and how does this benefit you?
It helps in improving client communication, which is crucial in my line of work, ultimately driving more business.
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Lucas Almeida
November 24, 2024
What do you like most about using Twine?
The automation of follow-ups is decent. It sends messages after missed calls, which saves me time.
What do you dislike most about using Twine?
However, it lacks customization options for messages, and I find the pre-set responses too generic.
What problems does Twine help you solve, and how does this benefit you?
It helps in managing missed calls, but I feel it doesn't significantly improve customer engagement or conversion rates.
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Mariana Pereira
November 21, 2024
What do you like most about using Twine?
The SMS interaction feature is useful. It allows me to keep in touch with clients easily.
What do you dislike most about using Twine?
Sometimes the messages it sends can feel impersonal, lacking a personal touch that I prefer.
What problems does Twine help you solve, and how does this benefit you?
It helps to ensure that clients are followed up with, but I still find myself needing to intervene manually on occasion.
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