Toma.so
4.73
0
Toma.so is an AI tool that handles business calls, sales, and inquiries 24/7 with CRM integration and customizable features.
Toma.so Reviews
4.73
Based on 11 reviews
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Amara Khan
March 5, 2025
What do you like most about using Toma.so?
I really appreciate the 24/7 customer support feature, which is crucial for our business operations.
What do you dislike most about using Toma.so?
The interface could use a few more user-friendly features, but it's still manageable.
What problems does Toma.so help you solve, and how does this benefit you?
It allows us to attend to customers' needs instantly, improving our service quality.
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Sofia Petrova
February 23, 2025
What do you like most about using Toma.so?
Toma.so has improved our customer service significantly, making it more efficient.
What do you dislike most about using Toma.so?
The AI sometimes struggles with complex queries, which can frustrate customers.
What problems does Toma.so help you solve, and how does this benefit you?
It reduces wait times for callers and helps us manage inquiries more effectively.
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Mohamed Nour
February 13, 2025
What do you like most about using Toma.so?
The insights and recommendations provided by Toma are incredibly helpful for tailoring our sales approach.
What do you dislike most about using Toma.so?
There’s a learning curve involved, but it’s manageable.
What problems does Toma.so help you solve, and how does this benefit you?
It streamlines our sales process, enabling us to follow up on leads promptly and efficiently.
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Liam O'Sullivan
February 12, 2025
What do you like most about using Toma.so?
The ability to integrate with multiple CRMs has streamlined our processes immensely.
What do you dislike most about using Toma.so?
It can be a bit slow during peak hours, but it’s manageable.
What problems does Toma.so help you solve, and how does this benefit you?
We can handle more inquiries without increasing staffing costs, which has improved our bottom line.
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Amina Elhassan
February 10, 2025
What do you like most about using Toma.so?
I love how Toma.so manages calls for me 24/7 without any downtime. It has improved our response time significantly.
What do you dislike most about using Toma.so?
The customization options can be overwhelming at first, but once set up, it’s quite powerful.
What problems does Toma.so help you solve, and how does this benefit you?
It eliminates the need for extra staff for handling calls, which saves us costs and improves customer satisfaction.
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Kofi Agyeman
February 6, 2025
What do you like most about using Toma.so?
The insights it provides about customer interactions are invaluable for improving our sales strategy.
What do you dislike most about using Toma.so?
Sometimes the AI doesn’t understand local dialects, which can lead to miscommunication.
What problems does Toma.so help you solve, and how does this benefit you?
It enhances our ability to engage with customers effectively, leading to higher satisfaction ratings.
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Haruto Takahashi
February 2, 2025
What do you like most about using Toma.so?
I appreciate the 24/7 availability. Our international clients are happy to reach us anytime.
What do you dislike most about using Toma.so?
It can take some time to set up the call routing features to my specific needs.
What problems does Toma.so help you solve, and how does this benefit you?
It helps us capture leads after hours, which has doubled our booking rates.
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Nia Cheng
February 1, 2025
What do you like most about using Toma.so?
The call routing feature is fantastic. It directs calls to the right department without any hassle.
What do you dislike most about using Toma.so?
Customization for specific industries could be more streamlined.
What problems does Toma.so help you solve, and how does this benefit you?
We can now handle customer inquiries at any time without worrying about overtime costs.
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Diego Martinez
January 31, 2025
What do you like most about using Toma.so?
The transparent pricing model is refreshing and helps us stay within budget.
What do you dislike most about using Toma.so?
Some of the features require a lot of initial configuration, which can be daunting.
What problems does Toma.so help you solve, and how does this benefit you?
It helps us capture leads and inquiries that we would have missed otherwise, increasing our overall sales.
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Luca Bianchi
January 27, 2025
What do you like most about using Toma.so?
The integration with our existing CRM system was seamless, making it easy to manage sales inquiries.
What do you dislike most about using Toma.so?
Sometimes the AI misinterprets certain inquiries, but it learns quickly from feedback.
What problems does Toma.so help you solve, and how does this benefit you?
It allows us to handle a larger volume of calls without compromising on quality, leading to increased sales.
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Priya Sharma
January 26, 2025
What do you like most about using Toma.so?
The customizability of Toma.so allows us to tailor it specifically for our industry needs.
What do you dislike most about using Toma.so?
The initial setup took some time, but it was worth the effort.
What problems does Toma.so help you solve, and how does this benefit you?
It significantly reduces the workload on our human agents, allowing them to focus on more complex inquiries.
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