SiteGPT
4.00
0
SiteGPT automates support with an AI chatbot, offers multilingual support, and integrates with popular tools.
SiteGPT Reviews
4.00
Based on 11 reviews
How would you rate SiteGPT?
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Fatima El-Masri
January 16, 2025
What do you like most about using SiteGPT?
I love how well it mimics our brand's voice. The personalized training makes a huge difference in customer interactions.
What do you dislike most about using SiteGPT?
There are some limitations in terms of advanced analytics. I would like to see more insights into customer interactions.
What problems does SiteGPT help you solve, and how does this benefit you?
It automates routine inquiries, allowing us to provide 24/7 support. This has improved our response time and customer retention significantly.
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Ivan Petrov
January 15, 2025
What do you like most about using SiteGPT?
The integration capabilities are fantastic! It works well with our existing systems, making it easy to implement.
What do you dislike most about using SiteGPT?
The pricing tiers are a bit complicated, and I had to spend time figuring out the best option for our needs.
What problems does SiteGPT help you solve, and how does this benefit you?
By automating responses to simple inquiries, we’ve freed up our team to handle more critical tasks, improving overall productivity.
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Sophie Davis
January 15, 2025
What do you like most about using SiteGPT?
The flexibility in training the chatbot with our own content is a standout feature. It feels tailored to our needs.
What do you dislike most about using SiteGPT?
I wish there were more customizable templates for the chatbot interface to match our branding even more closely.
What problems does SiteGPT help you solve, and how does this benefit you?
SiteGPT helps us manage customer inquiries more effectively, leading to better service and increased sales conversions.
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Anjali Sharma
January 10, 2025
What do you like most about using SiteGPT?
The lead generation feature is fantastic! It helps us capture potential clients while they interact with the chatbot. Plus, the quick prompts are a real time-saver.
What do you dislike most about using SiteGPT?
Sometimes, the chatbot struggles with very specific queries, but thankfully, it allows escalation to a live agent, so that mitigates the issue.
What problems does SiteGPT help you solve, and how does this benefit you?
By automating support, we’ve been able to cut down response times drastically. Customers appreciate the quick replies, leading to higher satisfaction rates.
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Ousmane Diallo
January 5, 2025
What do you like most about using SiteGPT?
The concept of a customizable chatbot is great and has a lot of potential.
What do you dislike most about using SiteGPT?
In practice, the chatbot's understanding of context is quite limited, leading to repeated customer frustration.
What problems does SiteGPT help you solve, and how does this benefit you?
While it automates simple tasks, it often fails to resolve more complex issues, which means we still have to rely heavily on human support.
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Sharon McCarthy
December 31, 2024
What do you like most about using SiteGPT?
I appreciate the option to escalate to live agents when necessary. This ensures customers always get the help they need.
What do you dislike most about using SiteGPT?
The loading times can be slow during peak hours, which is frustrating for both our team and customers.
What problems does SiteGPT help you solve, and how does this benefit you?
It allows us to handle a larger volume of inquiries without increasing our staffing, which is a huge cost-saving benefit.
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Kwame Agyeman
December 17, 2024
What do you like most about using SiteGPT?
The ability to support over 95 languages is a game changer for our international clients. It helps us reach a wider audience effectively.
What do you dislike most about using SiteGPT?
The chatbot can sometimes misinterpret slang or colloquial language, which can lead to confusion.
What problems does SiteGPT help you solve, and how does this benefit you?
We’ve reduced our operational costs by automating a lot of customer service. This allows our team to focus on more critical tasks, improving productivity.
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Brandon Lewis
December 12, 2024
What do you like most about using SiteGPT?
I really appreciate the multilingual support. It allows us to engage with customers from different countries seamlessly. The chatbot reflects our brand voice effectively, creating a more personalized experience.
What do you dislike most about using SiteGPT?
The initial setup for customizing the chatbot can be a bit time-consuming, especially if you have a lot of content to train it on. I wish there were more guided resources for this.
What problems does SiteGPT help you solve, and how does this benefit you?
SiteGPT significantly reduces the volume of support tickets we handle daily. This means our support team can focus on more complex issues, improving overall efficiency and customer satisfaction.
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Zara Ali
December 2, 2024
What do you like most about using SiteGPT?
The lead generation tool is useful for capturing potential customers while they browse our site.
What do you dislike most about using SiteGPT?
The chatbot can be quite rigid in its responses, which doesn’t always align with our conversational brand voice.
What problems does SiteGPT help you solve, and how does this benefit you?
It helps to manage basic inquiries, but we still encounter many situations where the chatbot cannot provide adequate responses.
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Liam Chen
November 22, 2024
What do you like most about using SiteGPT?
The multilingual support is impressive, which is essential for our diverse customer base.
What do you dislike most about using SiteGPT?
The user interface feels a bit outdated and could use a refresh to enhance user experience.
What problems does SiteGPT help you solve, and how does this benefit you?
While it does help reduce support requests, I find that it doesn't always handle complex queries well, which can frustrate some customers.
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Jack O'Connor
November 18, 2024
What do you like most about using SiteGPT?
The integration with other tools we use is seamless. It fits perfectly into our existing workflow, making it easy to manage customer interactions.
What do you dislike most about using SiteGPT?
The pricing structure can be a bit confusing at first. It took some time to determine which plan would be the best fit for our needs.
What problems does SiteGPT help you solve, and how does this benefit you?
SiteGPT helps us handle a high volume of inquiries, ensuring that customers receive timely responses. This has freed up our team to focus on strategic tasks.
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