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SiteGPT is an AI chatbot solution tailored to mirror a brand's voice through personalized training on website content. It supports over 95 languages, offers robust integrations, and aims to enhance customer experience and improve team productivity. SiteGPT automates a significant portion of support tickets, allowing businesses to focus on higher-level tasks and provide around-the-clock automated support. It offers various pricing plans based on the number of chatbots, messages, training web pages, file uploads, and integrations needed. The solution also allows for easy escalation to live agents when a human touch is necessary and includes features like quick prompts, email summaries, lead generation, functions to automate tasks, and direct integrations with popular tools. SiteGPT has been positively reviewed by users and is recommended for its production-ready support solution that allows custom training and functionality.
SiteGPT was founded by Christoph C. Cemper, the Founder & CEO of AIPRM.com. The company offers an AI chatbot solution tailored to mirror a brand's voice through personalized training on website content. SiteGPT aims to enhance customer experience, improve team productivity, and automate a substantial portion of support tickets. With support for over 95 languages and seamless integrations, SiteGPT empowers businesses to focus on higher-level tasks while maintaining an automated support system.
To use SiteGPT, follow these steps:
Sync Training Data:
Install on Your Site:
Learn and Refine:
Key Features:
Pricing Plans:
SiteGPT streamlines customer support by automating responses, providing personalized assistance, and offering a user-friendly interface for your visitors. By following these steps and utilizing the features available, you can enhance customer experience and boost team productivity effectively.
I really appreciate the multilingual support. It allows us to engage with customers from different countries seamlessly. The chatbot reflects our brand voice effectively, creating a more personalized experience.
The initial setup for customizing the chatbot can be a bit time-consuming, especially if you have a lot of content to train it on. I wish there were more guided resources for this.
SiteGPT significantly reduces the volume of support tickets we handle daily. This means our support team can focus on more complex issues, improving overall efficiency and customer satisfaction.
The lead generation feature is fantastic! It helps us capture potential clients while they interact with the chatbot. Plus, the quick prompts are a real time-saver.
Sometimes, the chatbot struggles with very specific queries, but thankfully, it allows escalation to a live agent, so that mitigates the issue.
By automating support, we’ve been able to cut down response times drastically. Customers appreciate the quick replies, leading to higher satisfaction rates.
The integration with other tools we use is seamless. It fits perfectly into our existing workflow, making it easy to manage customer interactions.
The pricing structure can be a bit confusing at first. It took some time to determine which plan would be the best fit for our needs.
SiteGPT helps us handle a high volume of inquiries, ensuring that customers receive timely responses. This has freed up our team to focus on strategic tasks.