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SiteGPT

SiteGPT automates support with an AI chatbot, offers multilingual support, and integrates with popular tools.
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SiteGPT

What is SiteGPT?

SiteGPT is an AI chatbot solution tailored to mirror a brand's voice through personalized training on website content. It supports over 95 languages, offers robust integrations, and aims to enhance customer experience and improve team productivity. SiteGPT automates a significant portion of support tickets, allowing businesses to focus on higher-level tasks and provide around-the-clock automated support. It offers various pricing plans based on the number of chatbots, messages, training web pages, file uploads, and integrations needed. The solution also allows for easy escalation to live agents when a human touch is necessary and includes features like quick prompts, email summaries, lead generation, functions to automate tasks, and direct integrations with popular tools. SiteGPT has been positively reviewed by users and is recommended for its production-ready support solution that allows custom training and functionality.

Who created SiteGPT?

SiteGPT was founded by Christoph C. Cemper, the Founder & CEO of AIPRM.com. The company offers an AI chatbot solution tailored to mirror a brand's voice through personalized training on website content. SiteGPT aims to enhance customer experience, improve team productivity, and automate a substantial portion of support tickets. With support for over 95 languages and seamless integrations, SiteGPT empowers businesses to focus on higher-level tasks while maintaining an automated support system.

What is SiteGPT used for?

  • Generate Leads
  • Automated customer support
  • Provide 24/7 customer support
  • Automate a substantial portion of support tickets
  • Enhance customer experience and improve team productivity
  • Automate answering a vast majority of support tickets
  • Provide personalized assistance to visitors at any time
  • Focus on higher-level tasks with the automated support system working around the clock
  • Seamlessly escalate encounters to a live agent when necessary
  • Sync training data easily by entering URL, uploading files, or inputting text content
  • Install the chatbot effortlessly on websites, apps, or help centers
  • Refine capabilities with real user interaction feedback
  • Capture leads for follow-up and building potential lists
  • Provide 24/7/365 quality customer support with instant responses
  • Automate answering the vast majority of support tickets
  • Make your current support team twice as productive
  • Capture leads to follow up with later
  • Turn natural language commands into in-app actions
  • Seamlessly escalate the encounter to a live agent when necessary
  • Build custom chatbots trained on specific content
  • Give users quick prompts to start conversations
  • Generate daily email summaries to track chatbot performance
  • 24/7 assistance for visitors
  • Custom training on website content
  • Support for over 95 languages
  • Integration with other systems
  • Lead generation through chatbot
  • Escalating to live agents when needed
  • Automating support tickets
  • User-friendly pricing that scales with business
  • Hassle-free setup and training
  • Sync training data by entering URL, uploading files, or inputting raw text content
  • Install the chatbot on your website, in-app, or any help center
  • Refine chatbot capabilities with real user interaction feedback
  • Seamlessly escalate to a live agent when necessary
  • Help users start conversations with quick prompts
  • Stay up to date with daily email summaries
  • Personalized onboarding help
  • Automate answering support tickets
  • Make support team twice as productive
  • Quick prompts to start conversations
  • Escalate to a human when necessary
  • Generate leads from interested visitors
  • Turn natural language commands into in-app actions with Functions feature
  • Direct integrations with favorite tools
  • Automate tasks by interacting with the chatbot
  • Automate tasks with natural language commands
  • Integrate with favorite tools
  • Help users with quick prompts
  • Send daily email summaries
  • Escalate to human for complex inquiries
  • Capture interested visitors' details

Who is SiteGPT for?

  • Customer support
  • Sales
  • Innovation
  • Retail Management
  • Retail & Sales
  • Digital Marketing
  • Enterprise Support
  • Lead generation
  • Enterprise Business Management
  • Retail & Sales Professionals
  • Customer Support Agents
  • Business owners
  • Marketing professionals
  • Website Managers
  • Entrepreneurs
  • Retail

How to use SiteGPT?

To use SiteGPT, follow these steps:

  1. Sync Training Data:

    • Enter your website URL for SiteGPT to scan or upload files with the relevant content.
  2. Install on Your Site:

    • Embed the chatbot on your website, in-app, or help center easily.
  3. Learn and Refine:

    • Use real chat history to provide feedback and help the chatbot improve with each interaction.

Key Features:

  • Personalized Chatbot: Train your chatbot with your content to reflect your brand's voice.
  • Quick Prompts: Provide users with conversation starters.
  • Email Summaries: Stay updated on chatbot interactions with daily summaries.
  • Escalate to Human: Transition to a live agent when needed seamlessly.
  • Collect Leads: Capture visitor details for future follow-ups.
  • Functions: Automate tasks through natural language commands.
  • Direct Integrations: Integrates with tools like Crisp, Intercom, and Zendesk.

Pricing Plans:

  • Starter: 1 chatbot, 4k messages/month, 200 training pages.
  • Growth: 2 chatbots, 10k messages/month, 2,000 training pages.
  • Scale: 5 chatbots, 40k messages/month, 10,000 training pages.
  • Enterprise: Unlimited chatbots, messages, training pages, file uploads, integrations, and members, with API access and priority support.

SiteGPT streamlines customer support by automating responses, providing personalized assistance, and offering a user-friendly interface for your visitors. By following these steps and utilizing the features available, you can enhance customer experience and boost team productivity effectively.

Pros
  • Live demo available
  • Easily escalate to a human when necessary
  • Quick Prompts to help users start conversations
  • Email Summaries to stay up to date with daily interactions
  • Escalation to a human when necessary
  • Generating leads to follow up with later
  • Functions turning natural language commands into in-app actions
  • Direct integrations with favorite tools like Crisp, Intercom, and Zendesk
  • Live demo available to see the chatbot in action
  • Seamlessly escalate to a human when necessary
  • Wide range of pricing plans available
  • 24/7/365 quality customer support with instant responses
  • Provide quick prompts to help users start conversations
  • Turn natural language commands into in-app actions with Functions
  • Direct integrations with favorite tools
Cons
  • Generic GPT tools don't answer based on your training data
  • Custom-built bots are finicky and difficult to maintain
  • Customer support staff takes 3+ months to train
  • Bogged down with support tickets
  • Fickle, one-size-fits-all chatbots that do more harm than good
  • Lack of cons or negative feedback mentioned in the provided information.
  • Could be lacking in certain functionalities compared to other AI tools in the industry
  • Value for money may not be justified considering their pricing model
  • May have limitations with complex integrations
  • Possible issues with scalability and handling larger volumes of messages
  • Limited data handling and processing capabilities
  • May lack advanced analytics and reporting features
  • Potential challenges with user experience and customization options

SiteGPT FAQs

How can I start conversations with quick prompts?
Give users a digital icebreaker with frequently asked questions or questions you wish more users would ask to get value out of your product.
How can I stay up to date with chatbot interactions?
Keep a pulse on chatbot interactions with daily email summaries delivered to your inbox.
What should I do when some conversations require a human touch?
Seamlessly transition the conversation to a live agent when necessary.
How can I generate leads with the chatbot?
Capture interested visitors' details to build a list of potential leads.
What is the purpose of the Functions feature?
Automate tasks by interacting with the chatbot, allowing it to listen, understand, and interact with other systems.
What are the benefits of direct integrations with favorite tools?
The chatbot becomes an extended arm of your existing toolkit with native integrations into platforms like Crisp, Intercom, and Zendesk.

Get started with SiteGPT

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