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Senseforth

Senseforth.ai enhances customer engagement with AI chatbots, offering fast deployment, advanced NLU, and multi-channel support.
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Senseforth

What is Senseforth?

Senseforth.ai is a Conversational AI platform that helps enterprises enhance customer acquisition, retention, and support through AI-powered chatbots. It offers 10x faster implementation with pre-built and field-tested AI models, a zero-code environment, advanced NLU capabilities, and a full-stack solution from building to deployment. Senseforth.ai's technology, including the A.ware platform, focuses on future-proofing businesses and has been recognized globally for its impact .

The platform facilitates customer interaction and engagement through continuous support, technical troubleshooting, and personalized recommendations enabled by advanced NLU capabilities. Senseforth.ai's tool is deployed across websites, mobile apps, and IMs, offering a multi-channel experience. It also provides built-in analytics for gathering insights and aiding business growth by automating services, improving support, and increasing sales efficiency .

Moreover, the platform offers a 'Bot Store' with pre-built chatbots tailored to various industries, aiding in quick implementation and customization. Additionally, the ISO 27001 certification ensures robust information security aligned with international standards. Senseforth.ai's mission is to automate conversations between people and organizations on a global scale, aiming to transform customer experiences and drive growth through Conversational AI technology .

Who created Senseforth?

Senseforth was created by Shridhar Marri. The company was launched on April 23, 2020. Senseforth is a leading Conversational AI platform focused on helping enterprises increase revenue and reduce costs through AI-powered chatbots. The platform offers a full-stack solution with advanced NLP capabilities, built-in analytics, and industry-specific AI models, aiming to foster meaningful conversations with customers across various channels.

What is Senseforth used for?

  • Personalized Recommendations
  • 24/7 Customer Support
  • Automating customer services
  • Providing personalized recommendations
  • Enhances customer interaction
  • Boosts sales efficiency
  • Multi-channel deployment
  • Automates services across industries
  • Acquires new customers
  • Increases user engagement
  • Voice-enabled Search Engine
  • Test drive booking for automotive
  • Order booking for manufacturing
  • 10x Faster Implementation
  • Zero-code environment
  • Built-in analytics
  • Backend connectors
  • Superior NLP capabilities
  • Deploy across platforms
  • Robust InfoSec Management Program
  • Enhancing customer interaction and engagement
  • Technical troubleshooting
  • Acquiring new customers and boosting sales efficiency
  • Creating enterprise solutions
  • Offering 24/7 customer support
  • Applicable to various industries
  • Deploying across platforms
  • Providing technical troubleshooting
  • Advanced NLU capabilities
  • Full-stack solution

Who is Senseforth for?

  • Banking
  • Insurance
  • Healthcare
  • Retail
  • Telecom
  • Hospitality
  • Manufacturing
  • Education
  • Banking professionals
  • Insurance professionals
  • Healthcare professionals
  • Retail Professionals
  • Telecom professionals
  • Hospitality Professionals
  • Manufacturing Professionals
  • Automotive

How to use Senseforth?

To use Senseforth.AI, follow these steps:

  1. Understanding the Tool:

    • Senseforth.AI is an AI-driven platform for enhancing customer interaction and engagement, providing solutions for businesses across various industries.
  2. Deployment:

    • Deploy the conversational AI chatbot across different touchpoints like websites, mobile apps, and Instant Messaging platforms to reach customers effectively.
  3. Personalization:

    • Utilize the advanced NLU capabilities to provide personalized recommendations based on user inquiries.
  4. Support and Troubleshooting:

    • Take advantage of 24/7 customer support provided by Senseforth.AI, including technical troubleshooting to resolve issues promptly.
  5. Enhancing Customer Interaction:

    • Improve customer interaction and engagement by leveraging the tool's AI technology, advanced NLU capabilities, and multi-channel deployment options.
  6. Business Growth:

    • Facilitate business growth by automating services, providing continuous customer support, and offering personalized recommendations to increase sales efficiency.
  7. Security and Compliance:

    • Benefit from Senseforth.AI's robust InfoSec Management Program aligned with the ISO 27001:2013 framework for enhanced security.
  8. Pre-built Solutions:

    • Access the 'Bot Store' to implement pre-built enterprise chatbots tailored for specific industries, saving time and development costs.
  9. Analytics:

    • Utilize built-in analytics features to gather insights on customer interactions for data-driven decision-making and service improvement.
  10. Recognition:

    • Recognized by 2022 Gartner® Magic Quadrant™ for Conversational AI Platforms, Senseforth.AI offers innovative solutions for customer acquisition, retention, and support.

By following these steps, users can effectively utilize Senseforth AI for enhancing customer experience, boosting sales efficiency, and driving business growth.

Pros
  • Enhances customer interaction
  • Boosts sales efficiency
  • 24/7 customer support
  • Multi-channel deployment
  • Advanced NLU capabilities
  • Full-stack solution
  • InfoSec aligns with ISO 27001:2013
  • 'Bot Store' with pre-built chatbots
  • Automates services across industries
  • Personalized Recommendations
  • Acquires new customers
  • Increases user engagement
  • Voice-enabled Search Engine
  • Self-help tools for banks
  • Automate claim filing for insurance
Cons
  • No free trial mentioned
  • Requires JavaScript enabled
  • No integration details
  • No pricing info available
  • Closed source software
  • Pre-built bots may limit customization
  • Lacks in-depth analytical capabilities
  • Limited support channels specified
  • Assumed enterprise focus may alienate SMBs
  • No SLA or uptime guarantee

Senseforth FAQs

What is Senseforth.AI's Generative Conversational AI Chatbot?
Senseforth.AI's Generative Conversational AI Chatbot is an AI-driven platform designed to enhance business growth by improving customer interaction and engagement. It provides a full-stack solution, from building to deploying the bot, supporting multiple user touchpoints.
How does Senseforth.AI's Chatbot automate customer services?
Senseforth.AI's Chatbot automates customer services by employing AI technology. It provides 24/7 customer support, performs technical troubleshooting, and assists in new customer acquisition, which in turn boosts sales efficiency.
What industries can the Senseforth.AI Chatbot be applied to?
The Chatbot from Senseforth.AI can be applied to a plethora of industries, including banking, insurance, healthcare, retail, telecom, hospitality, and manufacturing among others.
How does the Senseforth.AI tool provide personalized recommendations?
The Senseforth.AI tool provides personalized recommendations by employing advanced NLU (Natural Language Understanding) capabilities. It can understand and analyze user inquiries to provide specific and personalized responses.
Does Senseforth.AI offer 24/7 customer support?
Yes, Senseforth.AI provides 24/7 customer support. The AI can handle customer inquiries round-the-clock, providing continuous support to customers irrespective of the time and day.
What are the advanced Natural Language Understanding (NLU) capabilities of Senseforth.AI?
Senseforth.AI's advanced Natural Language Understanding (NLU) capabilities allow it to interpret and comprehend user inquiries effectively. This technology enables it to provide personalized and accurate responses to user queries, thereby improving customer interaction and engagement.
How does the multi-channel deployment of Senseforth.AI work?
Senseforth.AI's chatbot supports a multi-channel experience, meaning it can be deployed across various user touchpoints. These multiple touchpoints include websites, mobile apps, and Instant Messaging platforms.
What does the 'Bot Store' on the Senseforth.AI platform offer?
The 'Bot Store' on the Senseforth.AI platform offers pre-built enterprise chatbots particular to different industries, ready to be implemented saving both time and development costs.

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