Ribbo AI
4.67
0
Ribbo AI handles customer support using your data and tone, offering 24/7 multilingual support with seamless live chat integration.
Ribbo AI Reviews
4.67
Based on 6 reviews
How would you rate Ribbo AI?
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Sofia Diaz
February 19, 2025
What do you like most about using Ribbo AI?
The ability to customize responses to match our brand's voice is what sets Ribbo AI apart from other tools we've tried.
What do you dislike most about using Ribbo AI?
It requires a bit of training to get it to understand some of our industry-specific jargon, but once it's trained, it performs well.
What problems does Ribbo AI help you solve, and how does this benefit you?
It helps us manage customer inquiries 24/7, which has significantly improved our response times and customer satisfaction scores.
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Kofi Mensah
February 15, 2025
What do you like most about using Ribbo AI?
I appreciate the live chat integration; it makes it easy for customers to reach out for help anytime.
What do you dislike most about using Ribbo AI?
There are times when the AI gives generic responses, which can be frustrating for customers looking for specific help.
What problems does Ribbo AI help you solve, and how does this benefit you?
It allows us to maintain customer engagement during off-hours, which enhances our customer service reputation.
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Anaya Khan
February 12, 2025
What do you like most about using Ribbo AI?
I love how Ribbo AI seamlessly integrates with our website and reflects our brand's tone perfectly. The customization options allowed us to create a unique experience for our customers.
What do you dislike most about using Ribbo AI?
The initial setup took some time to fine-tune, but once it was up and running, the results were fantastic.
What problems does Ribbo AI help you solve, and how does this benefit you?
It handles customer queries around the clock, which means we can provide support even when our team is offline. This significantly improves customer satisfaction and retention.
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Mateo Rojas
February 9, 2025
What do you like most about using Ribbo AI?
The customization options are fantastic; we can tweak the tone to match our marketing materials perfectly.
What do you dislike most about using Ribbo AI?
It can be slow to respond during peak hours, which sometimes leads to customer frustration.
What problems does Ribbo AI help you solve, and how does this benefit you?
It significantly reduces the response time for common inquiries, which has helped us improve our overall customer satisfaction.
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Yuki Takahashi
February 1, 2025
What do you like most about using Ribbo AI?
The AI's ability to learn from previous interactions helps it improve over time, providing better responses with each update.
What do you dislike most about using Ribbo AI?
The initial learning curve was a bit steep, but the support team was very helpful in guiding us through it.
What problems does Ribbo AI help you solve, and how does this benefit you?
It effectively handles FAQs and repetitive inquiries, allowing our team to focus on more complex customer issues.
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Liam Nguyen
January 10, 2025
What do you like most about using Ribbo AI?
The multilingual support is a game-changer for us. It allows us to serve our diverse customer base without language barriers.
What do you dislike most about using Ribbo AI?
Sometimes the AI struggles with very specific queries, but it does offer a handoff to a human operator, which helps.
What problems does Ribbo AI help you solve, and how does this benefit you?
It reduces the workload on our customer service team by handling repetitive questions, freeing them up for more complex issues.
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