Ribbo AI

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Ribbo AI handles customer support using your data and tone, offering 24/7 multilingual support with seamless live chat integration.

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What is Ribbo AI?

Ribbo AI is an AI tool that extends ChatGPT technology with a business's data and tone of voice. It can effectively handle a large portion of customer support queries by training on provided data sources such as website content, blog posts, historical chat logs, and more. Ribbo AI is ideal for small and midsize businesses, providing around-the-clock support and the ability to handle simple or repetitive inquiries. The tool allows for customization in design, tone of speech, and can be seamlessly integrated into websites as a live chat widget. Additionally, Ribbo AI offers features like handoff from AI bot to a live operator, multilingual support, and the ability to cancel subscriptions at any time.

Who created Ribbo AI?

Ribbo AI was created by Archiolidius, as mentioned in the reviews of Ribbo AI. The company focuses on extending ChatGPT technology with businesses' data and tone of voice, providing AI-powered customer support solutions for small and midsize businesses. Ribbo AI offers customization options, the ability to integrate chatbots seamlessly into websites, and supports multiple languages to cater to diverse customer needs.

What is Ribbo AI used for?

Reducing customer support costs
Customer support queries handling
Providing instant answers to customers
Integration into websites as live chat widget
Customization to align with brand identity
Handoff from AI bot to live operator
Multilingual support for different languages
Extracting data from various sources for AI model training
Fine-tuning AI bot based on chat history
Customizing tone of speech to match brand
Training AI chatbot with website content, blog posts, documentation, historical customer support chat logs, and more
AI model training using various data sources
Simple fine-tuning of chatbot responses
Embedding Ribbo AI chatbot into websites as live chat widget
Customizing design and tone of speech of Ribbo AI chatbot
Handoff from AI bot to live operator when needed
Multilingual support for communication and document uploads in different languages
Providing customer support for small and medium-sized businesses
Handling simple or repetitive inquiries to allow team focus on complex issues and enhancing customer success
Offering a Free plan for users to test features before purchasing
Training on provided data to handle customer support queries
Handling simple or repetitive inquiries for small businesses
Allowing teams to focus on resolving complex issues and enhancing customer success for medium-sized businesses
Training AI models using various data sources like website content, blog posts, documentation, and historical customer support chat logs
Seamless integration as a live chat widget on websites
Customization of design and tone of speech to align with the brand
Around-the-clock support for small businesses
Handling simple or repetitive inquiries for medium-sized businesses
Training AI models with various data sources
Fine-tuning AI bot responses
Seamlessly integrating chatbot into websites
Customizing chatbot design and tone of speech
Handing off conversations from bot to live operators
Free plan for testing before purchasing

Who is Ribbo AI for?

Small Business Owners
Midsize business owners
Medium-Sized Business Owners
Customer Support Representatives

How to use Ribbo AI?

To use Ribbo AI, follow these steps:

Data Integration: Provide various data sources like website content, chat logs, and more for AI model training.
Fine-Tuning: Easily edit bot responses if incorrect to ensure accurate future answers.
Website Integration: Embed Ribbo AI as a live chat widget on your website, choosing between a floating bubble or full-size chat.
Customization: Customize the chatbot's design and tone to align perfectly with your brand.
Handoff Feature: Seamlessly transfer a conversation from AI bot to a live operator when needed.
Multilingual Support: Upload documents in any language and communicate with the chatbot in various languages.
Message Credits: Understand the units used to charge for bot responses based on the chosen AI model.
Bot Models: Select between GPT-3.5 and GPT-4 models with differences in cost, speed, accuracy, and complexity handling.
Free Trial: Benefit from a Free plan to test features before purchasing and cancel the subscription anytime.

This guide covers the essential steps to effectively utilize Ribbo AI, enabling businesses to enhance customer support and streamline interactions effortlessly.

Pros

Ideal for small businesses, providing around-the-clock support
Ribbo AI extends ChatGPT technology with your business's data and tone of voice.
Supports different data formats for training the chatbot
Enables customization of the model's boundaries to prevent negative impacts on company reputation
Provides a Free plan for users to try before purchasing
Offers multilingual support for both documents and communication with the chatbot
Ability to handoff conversations from AI bot to a live operator
Easy fine-tuning of AI bot answers
Customizable to align perfectly with your brand
Seamlessly integrates into your website as a live chat widget
Can handle simple or repetitive inquiries for medium-sized businesses
Acts as an additional team member for small businesses
It trains on all the data you provide and effectively handles a large portion of your customer support queries.
Extends ChatGPT technology with your business's data and tone of voice
Can handle simple or repetitive inquiries, allowing teams to focus on complex issues.

Cons

No specific cons or disadvantages of using Ribbo AI were mentioned in the provided documents.
Ribbo AI is more expensive due to the higher cost of the GPT-4 model compared to the GPT-3.5 model
Limited AI model options (only GPT-3.5 and GPT-4 available at the moment)
May lack some advanced features compared to other AI tools in the same industry
Lack of information on learning capabilities from video files which some users may find important
No information on the ability of the bot to identify situations requiring human customer support representative intervention
Limited customization options compared to other AI tools may restrict full brand alignment
Unclear whether the bot can handle complex or unique inquiries effectively
No mention of AI model training data sources other than text documents, websites, and blogs
No details on chatbot performance in terms of response accuracy for complex questions
Limited multilingual support might be a constraint for businesses targeting diverse audiences
No specific cons mentioned in the provided documents

Pros

Cons

Ideal for small businesses, providing around-the-clock support
Ribbo AI extends ChatGPT technology with your business's data and tone of voice.
Supports different data formats for training the chatbot
Enables customization of the model's boundaries to prevent negative impacts on company reputation
Provides a Free plan for users to try before purchasing
Offers multilingual support for both documents and communication with the chatbot
Ability to handoff conversations from AI bot to a live operator
Easy fine-tuning of AI bot answers
Customizable to align perfectly with your brand
Seamlessly integrates into your website as a live chat widget
Can handle simple or repetitive inquiries for medium-sized businesses
Acts as an additional team member for small businesses
It trains on all the data you provide and effectively handles a large portion of your customer support queries.
Extends ChatGPT technology with your business's data and tone of voice
Can handle simple or repetitive inquiries, allowing teams to focus on complex issues.

No specific cons or disadvantages of using Ribbo AI were mentioned in the provided documents.
Ribbo AI is more expensive due to the higher cost of the GPT-4 model compared to the GPT-3.5 model
Limited AI model options (only GPT-3.5 and GPT-4 available at the moment)
May lack some advanced features compared to other AI tools in the same industry
Lack of information on learning capabilities from video files which some users may find important
No information on the ability of the bot to identify situations requiring human customer support representative intervention
Limited customization options compared to other AI tools may restrict full brand alignment
Unclear whether the bot can handle complex or unique inquiries effectively
No mention of AI model training data sources other than text documents, websites, and blogs
No details on chatbot performance in terms of response accuracy for complex questions
Limited multilingual support might be a constraint for businesses targeting diverse audiences
No specific cons mentioned in the provided documents

Ribbo AI FAQs

Do you offer a free trial or free plan?: We have a Free plan that you can try right after sign up and test everything before purchasing.

What type of data can I upload for training my chatbot?: You can upload any text document (.PDF, .DOCX, .TXT, .HTML, .CSV, .XLS, PPTX, .EPUB, XML, etc.), pull data from your website or blog.

What language does chatbot support?: You can upload your documents in any language and communicate with your chatbot using different languages.

What LLM model can I choose for my bot?: At this moment you can choose GPT-3.5 and GPT-4 models.

Can I cancel my subscription?: You can cancel your subscription at any time from your account settings.

What distinguishes the GPT-4 model from the GPT-3.5 model?: The GPT-4 model, while more expensive, is more accurate and can handle more complex questions compared to the GPT-3.5 model.