The automatic translation feature is very useful for our international customers.
The setup guide could use more detailed instructions for less tech-savvy users.
It assists in managing customer queries efficiently, leading to improved satisfaction rates.
The instant response feature is impressive, and it does help in addressing common questions.
Sometimes the answers provided are not as detailed as I would prefer, leading to customer follow-ups.
It helps in managing customer expectations during peak hours, but it could be improved with more tailored responses.
I appreciate how quickly Resolve247 can handle repetitive queries. It's a great time-saver for our team.
The customization options could be more extensive to better fit our brand's needs.
It significantly reduces the number of support tickets we receive, allowing our team to focus on more complex issues.
The integration process was seamless, and the AI's ability to handle multiple languages is fantastic for our diverse clientele.
It occasionally struggles with more complex questions that require nuanced answers.
It reduces our support ticket volume drastically, which allows our staff to dedicate more time to high-priority tasks.
The AI's ability to learn from previous interactions is impressive, making it more effective over time.
I wish there were more advanced analytics to assess the AI's performance.
It significantly cuts down response times, which enhances our customer support experience.