Opencopilot
3.60
0
Opencopilot delivers instant AI customer support, handles multiple languages, and integrates seamlessly, replacing up to 100 agents.
Opencopilot Reviews
3.60
Based on 5 reviews
How would you rate Opencopilot?
What’s your thought?
Oliver Smith
January 7, 2025
What do you like most about using Opencopilot?
The customization options are fantastic! We were able to tailor the AI to fit our specific customer support needs perfectly.
What do you dislike most about using Opencopilot?
I wish the onboarding process was more streamlined. It took us some time to get everything set up correctly.
What problems does Opencopilot help you solve, and how does this benefit you?
It allows us to handle a much larger volume of customer inquiries without needing to hire additional staff, significantly cutting costs.
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Emily Johnson
January 3, 2025
What do you like most about using Opencopilot?
I really like the speed of response. Opencopilot handles queries in seconds, which impresses our customers and improves satisfaction rates.
What do you dislike most about using Opencopilot?
Occasionally, it struggles with complex queries and requires a human handoff, which can disrupt the flow of conversation.
What problems does Opencopilot help you solve, and how does this benefit you?
It helps reduce wait times for customer support. This benefits our team by allowing us to focus on more complex issues while Opencopilot deals with the routine inquiries.
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Isabella Williams
December 5, 2024
What do you like most about using Opencopilot?
The potential it has is great, especially since it can replace numerous agents and operate in multiple languages.
What do you dislike most about using Opencopilot?
The accuracy of responses has been disappointing. It often misunderstands questions, leading to frustrated customers.
What problems does Opencopilot help you solve, and how does this benefit you?
It helps to manage incoming requests, but the inconsistency in responses means that we often have to intervene manually.
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James Brown
December 4, 2024
What do you like most about using Opencopilot?
The integration capabilities with various communication platforms are impressive. It allows us to reach customers where they are.
What do you dislike most about using Opencopilot?
Sometimes it takes a while to process more complicated queries, which can be frustrating for our customers.
What problems does Opencopilot help you solve, and how does this benefit you?
It significantly reduces the workload on our support staff, enabling them to focus on more critical tasks while ensuring quicker responses to basic queries.
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Liam Hughes
November 23, 2024
What do you like most about using Opencopilot?
I appreciate that Opencopilot is open-source, which allows for greater flexibility and customizations. It's also nice that it supports multiple languages, making it easier to serve a diverse customer base.
What do you dislike most about using Opencopilot?
The interface can be a bit confusing at first, especially when trying to set up specific integrations. There is a learning curve that could deter some users.
What problems does Opencopilot help you solve, and how does this benefit you?
It helps in managing customer queries efficiently, which reduces the workload on human agents. However, the response accuracy sometimes varies, which can lead to customer frustration.
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