"My AI Front Desk" is a virtual receptionist software designed for small businesses to automate scheduling and Q&A over the phone. Customers can interact with it through calls and texts, asking complex questions and receiving responses similar to a human receptionist. The software integrates with popular scheduling tools, operates 24/7, and can handle multiple inquiries simultaneously. It offers real-time responses, advanced analytics tools, and the ability to export caller phone numbers for targeted promotions. Setting up and customizing the software takes just five minutes, and users have the flexibility to modify settings and responses at any time to fit their business needs.
My AI Front Desk was created by Zain Kahn. The AI receptionist service was launched on May 23, 2024. It provides 24/7 customer service, answering inquiries and scheduling appointments similar to human staff. The company offers customizable AI receptionists for small businesses at affordable prices, aiming to enhance customer service and efficiency.
To use My AI Front Desk, follow these steps:
Build Your AI Receptionist: Create your AI receptionist by providing details about your business, services, and booking portal. Test and customize the receptionist according to your preferences.
Capture Missed Calls: Forward your existing business phone number to the AI receptionist to capture missed calls, view inbound leads, voicemails, and analytics on your admin dashboard.
Modify Anytime: You can adjust your receptionist's greeting phrase or knowledge base at any time to reflect changes in your business like temporary sales or updated hours.
Pricing Plans: Choose from a Small Business Plan or an Advanced Integration Plan based on your business needs.
Seamless Integration: My AI Front Desk integrates with leading scheduling tools like Vagaro and Calendly for enhanced functionality.
Analyze Leads: Utilize the advanced analytics tools to understand customer interactions through call transcripts and text history available on the admin dashboard.
Export Phone Numbers: Export the phone numbers of callers for targeted promotional efforts and customer engagement.
Affordable Pricing: My AI Front Desk offers affordable pricing plans starting at $34.99 per month with a 7-day free trial period.
Customization and Support: Modify settings and responses anytime to tailor the receptionist to your business needs. Customer support is available for any inquiries.
After-Hours Operation: My AI Front Desk operates 24/7, ensuring uninterrupted customer service even after business hours.
These steps provide a comprehensive guide on how to effectively use My AI Front Desk for automating scheduling and enhancing customer service in your small business.
Paid plans start at $34.99/month and include:
The convenience of having a virtual receptionist available at all times is simply unmatched.
At times, I feel it could benefit from a more user-friendly interface, especially for new users.
It efficiently manages my scheduling, which is crucial for maximizing my productivity and ensuring that I never miss an important call.
The ability to get instant responses from customers has boosted our client satisfaction immensely.
The AI sometimes struggles with more nuanced questions, but overall it’s quite effective.
It automates a lot of the routine inquiries, allowing my team to focus on higher-level tasks and improving our overall service.
The overall convenience this tool brings to my daily operations is incredible. It’s like having a personal assistant.
It can take a while to customize everything, but the end results are worth it.
It frees up my time by handling customer inquiries, allowing me to focus on more strategic tasks.