Mottle
4.83
0
Mottle creates custom chatbots for automating customer support on websites and popular chat platforms.
Mottle Reviews
4.83
Based on 12 reviews
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Arjun Mehta
March 5, 2025
What do you like most about using Mottle?
I love how easy it is to create custom chatbots without needing extensive coding knowledge. The user-friendly interface allows me to design bots that perfectly fit our customer service needs.
What do you dislike most about using Mottle?
Sometimes the integration with other platforms like Slack can be a bit tricky, requiring multiple attempts to get it right, but it's a minor inconvenience overall.
What problems does Mottle help you solve, and how does this benefit you?
Mottle helps automate repetitive customer inquiries, freeing up our support team to handle more complex issues. This has significantly reduced our response times and improved customer satisfaction.
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Anjali Desai
March 2, 2025
What do you like most about using Mottle?
It's very intuitive, and I was able to create a functional chatbot without any prior experience.
What do you dislike most about using Mottle?
There can be a slight delay in response time from the bots during peak usage, which can be frustrating for customers.
What problems does Mottle help you solve, and how does this benefit you?
Mottle significantly reduces our response time for common inquiries, allowing our team to focus on more complex problems.
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Carlos Rojas
February 21, 2025
What do you like most about using Mottle?
The flexibility to customize the chatbot for different departments has been incredibly useful for our organization.
What do you dislike most about using Mottle?
I wish there were more advanced analytics features, but the current ones still provide valuable insights.
What problems does Mottle help you solve, and how does this benefit you?
Mottle addressed our need for faster customer support, helping us maintain a high standard of service.
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Fatima Nasser
February 20, 2025
What do you like most about using Mottle?
Mottle's easy-to-navigate interface makes it simple for anyone on the team to create and manage chatbots.
What do you dislike most about using Mottle?
Sometimes the chatbot's responses need tweaking to sound more natural, but overall it performs well.
What problems does Mottle help you solve, and how does this benefit you?
With Mottle, we can handle multiple customer interactions simultaneously, leading to increased efficiency and better service.
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Emilia Bergström
February 15, 2025
What do you like most about using Mottle?
The user interface is sleek and modern, which makes it enjoyable to work with on a daily basis.
What do you dislike most about using Mottle?
I think the support could be a bit faster, but the tool itself is excellent.
What problems does Mottle help you solve, and how does this benefit you?
Mottle allows us to provide timely assistance to our customers, enhancing their experience with our brand.
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Hiroshi Tanaka
February 12, 2025
What do you like most about using Mottle?
The chatbot's ability to learn from interactions has really improved its effectiveness over time, making it a valuable tool for our business.
What do you dislike most about using Mottle?
The documentation could be clearer, especially for new users, but once you get the hang of it, it’s quite intuitive.
What problems does Mottle help you solve, and how does this benefit you?
Mottle helps us reduce the workload on our live agents by filtering out basic inquiries, which allows them to focus on more complicated customer issues.
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Osman Aydin
January 29, 2025
What do you like most about using Mottle?
The integration options with platforms I already use are excellent, making the transition seamless.
What do you dislike most about using Mottle?
It would be helpful to have more training resources available for new users, but the tool's overall usability compensates for this.
What problems does Mottle help you solve, and how does this benefit you?
Mottle helps us streamline our customer interactions, leading to reduced wait times and better customer experiences.
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Liam O'Sullivan
January 28, 2025
What do you like most about using Mottle?
The analytics feature is a game changer. It provides insights into customer interactions, helping us refine our chatbot responses and improve user experience.
What do you dislike most about using Mottle?
The initial setup took longer than I expected, but once everything was in place, the bots performed flawlessly.
What problems does Mottle help you solve, and how does this benefit you?
Mottle allows us to handle a higher volume of customer inquiries without additional staff. This has significantly lowered our operational costs.
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Amira Al-Farsi
January 24, 2025
What do you like most about using Mottle?
The ability to integrate with multiple platforms, including Facebook Messenger, has expanded our reach to customers where they are most active.
What do you dislike most about using Mottle?
Occasionally, the chatbot responses can be a bit rigid, but the customization options help mitigate this.
What problems does Mottle help you solve, and how does this benefit you?
Mottle has streamlined our customer support process, allowing us to respond to inquiries instantly, which enhances customer satisfaction and loyalty.
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Nia Okafor
January 22, 2025
What do you like most about using Mottle?
I appreciate the straightforward setup process; it took me less than an hour to have my first chatbot up and running.
What do you dislike most about using Mottle?
It would be great to have more advanced features like sentiment analysis, but overall, the basic functionalities are very strong.
What problems does Mottle help you solve, and how does this benefit you?
Mottle has enabled us to improve our response times dramatically, leading to happier customers and better reviews.
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Mateusz Nowak
January 13, 2025
What do you like most about using Mottle?
The ability to customize responses based on user queries is impressive; it feels very personal.
What do you dislike most about using Mottle?
I faced some issues with the integration process, which took longer than expected.
What problems does Mottle help you solve, and how does this benefit you?
Mottle helps in managing customer inquiries efficiently, which reduces the load on our customer service team significantly.
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Sofia Kovalenko
January 11, 2025
What do you like most about using Mottle?
The customization options are fantastic! I can create specialized bots that cater to specific product queries, which has improved our support efficiency.
What do you dislike most about using Mottle?
I wish there were more templates available to kickstart the bot creation process, but the flexibility to create from scratch is still a huge plus.
What problems does Mottle help you solve, and how does this benefit you?
Mottle allows us to provide 24/7 support to our customers. This means we can address inquiries at any time, leading to higher customer retention rates.
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