Lomni AI
2.83
0
Lomni AI streamlines customer support with AI, offering texting, calling, automation, and multilingual support.
Lomni AI Reviews
2.83
Based on 6 reviews
How would you rate Lomni AI?
What’s your thought?
Mateo Torres
January 15, 2025
What do you like most about using Lomni AI?
The automation of workflows is beneficial for our support team.
What do you dislike most about using Lomni AI?
I wish the customization options for voices were more extensive.
What problems does Lomni AI help you solve, and how does this benefit you?
It helps manage high volumes of inquiries during peak times, allowing us to maintain service levels.
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Akira Nakamura
January 12, 2025
What do you like most about using Lomni AI?
The multilingual support is impressive, allowing us to cater to a diverse customer base.
What do you dislike most about using Lomni AI?
The setup process was not as intuitive as I expected, and I faced some issues integrating it with our existing systems.
What problems does Lomni AI help you solve, and how does this benefit you?
It helps to automate responses to frequently asked questions, but sometimes the AI fails to understand more complex inquiries.
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MarÃa González
January 7, 2025
What do you like most about using Lomni AI?
The automation features save us time in handling routine customer queries.
What do you dislike most about using Lomni AI?
It lacks some advanced features compared to other customer support tools in the market.
What problems does Lomni AI help you solve, and how does this benefit you?
It reduces the workload on our support team, but we still need human agents for complex issues.
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Liam O'Connor
January 6, 2025
What do you like most about using Lomni AI?
I appreciate the ease of setup; it took less than 30 minutes, as advertised.
What do you dislike most about using Lomni AI?
Sometimes the AI misunderstands customer intent, leading to irrelevant answers.
What problems does Lomni AI help you solve, and how does this benefit you?
It streamlines communication, making it easier for customers to get answers quickly, which enhances our service quality.
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Aditi Sharma
January 6, 2025
What do you like most about using Lomni AI?
The concept of multilingual support is great.
What do you dislike most about using Lomni AI?
The actual performance did not meet expectations; responses were often incorrect.
What problems does Lomni AI help you solve, and how does this benefit you?
Unfortunately, it hasn't effectively solved any problems for us; we often have to revert to manual support.
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Svetlana Petrova
December 20, 2024
What do you like most about using Lomni AI?
The real-time analytics feature helps us track customer interactions effectively.
What do you dislike most about using Lomni AI?
I've encountered bugs that disrupted our workflow, which was frustrating.
What problems does Lomni AI help you solve, and how does this benefit you?
It allows for quicker responses, but we still face issues with accuracy in certain languages.
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