Lomni AI

What is Lomni AI?

Lomni AI is an AI-powered customer support tool designed to streamline customer interactions through texting and calling. It can answer frequently asked questions, address account inquiries, send text messages, and connect with APIs or webhooks. Lomni AI offers features like automation of new journeys and workflows, multilingual support, real-time analytics, customization of voices and soundscape, and different pricing plans. Setting up Lomni AI takes less than 30 minutes without the need for a long-term contract, allowing users to pay on a monthly basis.

Who created Lomni AI?

Lomni, an AI-powered customer support tool, was launched on November 15, 2023. The company's founder is not explicitly mentioned in the provided documents. Lomni streamlines customer interactions through texting and calling, offering features like answering FAQs, addressing account inquiries, sending text messages, and connecting with APIs or webhooks. The tool provides customization options for voice, soundscape, and supports multiple languages. Lomni also offers different pricing plans and 24/7 multilingual support with zero wait time.

What is Lomni AI used for?

• Answering frequently asked questions
• Addressing account inquiries
• Sending text messages to callers
• Connecting with APIs or webhooks
• Automating new journeys and workflows
• Providing 24/7 multilingual support with zero wait time
• Offering customization of voices and soundscape
• Real-time analytics on conversational data
• Fine-tuning capabilities for complex tasks
• Providing different pricing plans with various support options
• Customize Lomni's tone and personality
• Periodic fine-tuning and evaluations
• Priority email, phone, and Zoom support
• Custom voice and soundscape
• Learning from help articles by URL
• Sales and custom journey instructions
• Automations using cURL commands
• Analytics on conversational data
• Power Up Today
• Enhanced customer support through AI texting and calling
• Addressing frequently asked questions
• Handling account inquiries
• Connecting with APIs and webhooks
• Integrating applications using cURL commands
• Providing real-time analytics on conversational data
• Customizing voices, soundscape, and brand personality
• 24/7 multilingual support with zero wait time
• Ultimate custom journey instructions
• Make the AI leap today with self-checkout

Who is Lomni AI for?

• Small Business Owners
• Startups
• Small businesses
• Customer Support Specialists
• Sales professionals
• Startups and Small Businesses

How to use Lomni AI?

To use Lomni, follow these steps:

1. Select Language and Voice:

   • Choose from various voices for different languages and accents.

2. Customize Your Soundscape:

   • Modify intro music, speaking cues, and wait music to align with your brand.

3. Add Journeys and Automations:

   • Integrate applications using cURL commands.
   • Import FAQs via URLs.
   • Include natural language instructions.

4. Handling Questions:

   • Lomni transfers unanswered queries to human operators or sends a text with contact details.

5. Phone Number:

   • Obtain a new phone number for your business use.

6. Contract:

   • No long-term commitments; pay on a monthly basis.

7. Setup:

   • Installation takes less than 30 minutes and can be immediately activated.

8. Voices:

   • Choose from a diverse range of cutting-edge digital voices.

Lomni serves as an AI support specialist, greeting callers with a human touch, addressing FAQs, and seamlessly connecting callers to human agents when needed. Customize tones, soundscape, and support options based on your business needs. For further details, including pricing plans and FAQs, contact Lomni directly.