Lomni AI
2.83
0
Lomni AI streamlines customer support with AI, offering texting, calling, automation, and multilingual support.
What is Lomni AI?
Lomni AI is an AI-powered customer support tool designed to streamline customer interactions through texting and calling. It can answer frequently asked questions, address account inquiries, send text messages, and connect with APIs or webhooks. Lomni AI offers features like automation of new journeys and workflows, multilingual support, real-time analytics, customization of voices and soundscape, and different pricing plans. Setting up Lomni AI takes less than 30 minutes without the need for a long-term contract, allowing users to pay on a monthly basis.
Who created Lomni AI?
Lomni, an AI-powered customer support tool, was launched on November 15, 2023. The company's founder is not explicitly mentioned in the provided documents. Lomni streamlines customer interactions through texting and calling, offering features like answering FAQs, addressing account inquiries, sending text messages, and connecting with APIs or webhooks. The tool provides customization options for voice, soundscape, and supports multiple languages. Lomni also offers different pricing plans and 24/7 multilingual support with zero wait time.
What is Lomni AI used for?
- Answering frequently asked questions
- Addressing account inquiries
- Sending text messages to callers
- Connecting with APIs or webhooks
- Automating new journeys and workflows
- Providing 24/7 multilingual support with zero wait time
- Offering customization of voices and soundscape
- Real-time analytics on conversational data
- Fine-tuning capabilities for complex tasks
- Providing different pricing plans with various support options
- Customize Lomni's tone and personality
- Periodic fine-tuning and evaluations
- Priority email, phone, and Zoom support
- Custom voice and soundscape
- Learning from help articles by URL
- Sales and custom journey instructions
- Automations using cURL commands
- Analytics on conversational data
- Power Up Today
- Enhanced customer support through AI texting and calling
- Addressing frequently asked questions
- Handling account inquiries
- Connecting with APIs and webhooks
- Integrating applications using cURL commands
- Providing real-time analytics on conversational data
- Customizing voices, soundscape, and brand personality
- 24/7 multilingual support with zero wait time
- Ultimate custom journey instructions
- Make the AI leap today with self-checkout
Who is Lomni AI for?
- Small Business Owners
- Startups
- Small businesses
- Customer Support Specialists
- Sales professionals
- Startups and Small Businesses
How to use Lomni AI?
To use Lomni, follow these steps:
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Select Language and Voice:
- Choose from various voices for different languages and accents.
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Customize Your Soundscape:
- Modify intro music, speaking cues, and wait music to align with your brand.
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Add Journeys and Automations:
- Integrate applications using cURL commands.
- Import FAQs via URLs.
- Include natural language instructions.
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Handling Questions:
- Lomni transfers unanswered queries to human operators or sends a text with contact details.
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Phone Number:
- Obtain a new phone number for your business use.
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Contract:
- No long-term commitments; pay on a monthly basis.
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Setup:
- Installation takes less than 30 minutes and can be immediately activated.
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Voices:
- Choose from a diverse range of cutting-edge digital voices.
Lomni serves as an AI support specialist, greeting callers with a human touch, addressing FAQs, and seamlessly connecting callers to human agents when needed. Customize tones, soundscape, and support options based on your business needs. For further details, including pricing plans and FAQs, contact Lomni directly.
Pros
- Different pricing plans with various options
- Support of AI specialists for smooth transition
- Real-time analytics on conversational data
- 24/7 multilingual support with zero wait time
- Available in multiple languages
- Customize intro music, start and end speaking cues, and wait music to suit your brand and style
- Select from dozens of voices for various languages and regional accents
- Contact us for a free custom demo today
- Great customer support has never been made this affordable
- Make the AI leap today with self-checkout
Cons
- Missing features compared to other AI tools in the industry
- Value for money may not be justified considering the price
- No cons identified in the provided information.
Lomni AI Pricing and plans
Paid plans start at $89/Month and include:
- Email and phone support
- Custom voice and soundscape
- Learning from help articles by URL
- Sales and custom journey instructions
- Automations using cURL commands
- Analytics on conversational data
Lomni AI FAQs
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How long does it take to set up Lomni?
- Setting up Lomni takes less than 30 minutes and can be activated right away.
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How does Lomni work?
- Lomni serves as an AI-powered support specialist that greets your callers with a human-like touch. It effortlessly addresses frequently asked questions and seamlessly transfers callers to a human agent whenever necessary.
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What are the voices like?
- You have the option to select from a wide range of cutting-edge digital voices to enhance your Lomni support specialist.
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What happens when Lomni cannot answer a question?
- If Lomni cannot answer a question, it will transfer it to a human operator or send the caller a text message containing a link with your contact details.
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What happens to my phone number?
- We provide you with a brand new phone number that you can add to your website and business profiles.
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Do I need to sign a long-term contract?
- There is no need for a contract with Lomni. You can choose to pay on a monthly basis without any obligations. Getting started is risk-free.
Get started with Lomni AI
Lomni AI reviews
Akira Nakamura
January 12, 2025
What do you like most about using Lomni AI?
The multilingual support is impressive, allowing us to cater to a diverse customer base.
What do you dislike most about using Lomni AI?
The setup process was not as intuitive as I expected, and I faced some issues integrating it with our existing systems.
What problems does Lomni AI help you solve, and how does this benefit you?
It helps to automate responses to frequently asked questions, but sometimes the AI fails to understand more complex inquiries.
How would you rate Lomni AI?
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MarÃa González
January 7, 2025
What do you like most about using Lomni AI?
The automation features save us time in handling routine customer queries.
What do you dislike most about using Lomni AI?
It lacks some advanced features compared to other customer support tools in the market.
What problems does Lomni AI help you solve, and how does this benefit you?
It reduces the workload on our support team, but we still need human agents for complex issues.
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Liam O'Connor
January 6, 2025
What do you like most about using Lomni AI?
I appreciate the ease of setup; it took less than 30 minutes, as advertised.
What do you dislike most about using Lomni AI?
Sometimes the AI misunderstands customer intent, leading to irrelevant answers.
What problems does Lomni AI help you solve, and how does this benefit you?
It streamlines communication, making it easier for customers to get answers quickly, which enhances our service quality.
How would you rate Lomni AI?
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