Kili
3.00
0
Kili transforms customer service with AI, automating tasks, improving efficiency, and cutting costs.
Kili Reviews
3.00
Based on 3 reviews
How would you rate Kili?
What’s your thought?
Priya Sharma
December 16, 2024
What do you like most about using Kili?
I appreciate the multilingual support feature, as it allows us to cater to a diverse customer base.
What do you dislike most about using Kili?
The analytics dashboard feels incomplete and lacks some key metrics that would help us understand customer behavior better.
What problems does Kili help you solve, and how does this benefit you?
Kili helps automate basic queries, which saves time, but it struggles with more nuanced customer issues.
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Oliver Carter
December 4, 2024
What do you like most about using Kili?
The AI chatbots are quite efficient and can handle a range of customer inquiries without needing human intervention.
What do you dislike most about using Kili?
The initial setup process was quite complicated, and I had to spend a lot of time customizing the chatbot responses.
What problems does Kili help you solve, and how does this benefit you?
Kili helps reduce response times for customer inquiries, but I feel it's still not perfect in understanding complex questions.
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James Mason
November 26, 2024
What do you like most about using Kili?
The 24/7 support feature is fantastic! My team can take a break while Kili handles customer queries at all hours.
What do you dislike most about using Kili?
Sometimes, the AI doesn't understand context well, leading to unsatisfactory responses for customers.
What problems does Kili help you solve, and how does this benefit you?
Kili significantly cuts down our customer service costs, allowing us to reallocate funds to other areas of our business.
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