Kili
3.00
0
Kili transforms customer service with AI, automating tasks, improving efficiency, and cutting costs.
What is Kili?
Kili is an innovative AI-powered platform that transforms customer service by providing exceptional support at a reduced cost. Businesses can improve customer experience and operational efficiency by leveraging advanced AI technologies available in Kili. This platform allows businesses to streamline customer service operations, offer personalized assistance to customers, and significantly cut down on customer support costs by automating tasks and speeding up response times. Kili's features include intelligent chatbots, 24/7 support, multilingual capabilities, and valuable insights through analytics dashboards, helping businesses make data-driven decisions to enhance products and services. Overall, Kili is a game-changer in the customer service industry, offering personalized and efficient support at a fraction of the cost.
Who created Kili?
Kili was created by an innovative team dedicated to revolutionizing customer service through advanced AI technologies. The platform aims to enhance customer experience and operational efficiency by automating support processes. By leveraging cutting-edge natural language processing capabilities, Kili provides personalized assistance across various channels. The platform's cost-effectiveness and feature-rich capabilities make it a game-changer in the customer service industry.
What is Kili used for?
- Employee onboarding
- Supplier bills
- Sales orders
- Contracts
- Shipment Tracking
- Inventory tracking
- MSAs
- Expense Reports
Who is Kili for?
- Customer Support Agents
- Customer service representatives
- Businesses in need of customer support automation
How to use Kili?
To use Kili effectively, follow these steps:
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Design Your Board: Create a board tailored to your business needs by either using provided templates or customizing it from scratch to suit your workflows.
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Import Data: Easily upload files or forward emails to your board. Kili automatically extracts the required information for each entry, eliminating manual data entry.
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Ensure Data Quality: All entries undergo validation to maintain consistency and ensure data accuracy before being added to the board.
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Update Entries: Keep your board updated effortlessly by making changes through the user interface. Add new columns as needed and have them automatically populated from associated files.
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Automate Actions (Coming Soon): Set up automated actions on your board triggered by new entries. Streamline processes like pushing invoices to accounting systems, updating catalogs, or notifying team members.
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Utilize Across Various Functions: Leverage Kili for a range of business operations such as managing supplier bills, sales orders, contracts, employee onboarding, shipment tracking, inventory tracking, MSAs, and expense reports.
By following these steps, you can streamline customer service operations, personalize assistance, reduce costs through automation, enhance customer experience with advanced AI technologies, and gain valuable insights for data-driven decisions using Kili's analytics dashboard. This efficient use of AI technology can lead to higher customer satisfaction and loyalty for your business.
Get started with Kili
Kili reviews
Oliver Carter
December 4, 2024
What do you like most about using Kili?
The AI chatbots are quite efficient and can handle a range of customer inquiries without needing human intervention.
What do you dislike most about using Kili?
The initial setup process was quite complicated, and I had to spend a lot of time customizing the chatbot responses.
What problems does Kili help you solve, and how does this benefit you?
Kili helps reduce response times for customer inquiries, but I feel it's still not perfect in understanding complex questions.
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Priya Sharma
December 16, 2024
What do you like most about using Kili?
I appreciate the multilingual support feature, as it allows us to cater to a diverse customer base.
What do you dislike most about using Kili?
The analytics dashboard feels incomplete and lacks some key metrics that would help us understand customer behavior better.
What problems does Kili help you solve, and how does this benefit you?
Kili helps automate basic queries, which saves time, but it struggles with more nuanced customer issues.
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James Mason
November 26, 2024
What do you like most about using Kili?
The 24/7 support feature is fantastic! My team can take a break while Kili handles customer queries at all hours.
What do you dislike most about using Kili?
Sometimes, the AI doesn't understand context well, leading to unsatisfactory responses for customers.
What problems does Kili help you solve, and how does this benefit you?
Kili significantly cuts down our customer service costs, allowing us to reallocate funds to other areas of our business.
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