Hyro
4.20
0
Hyro automates customer calls and messages, enhancing efficiency and improving patient support with AI-powered assistants.
Hyro Reviews
4.20
Based on 5 reviews
How would you rate Hyro?
What’s your thought?
Hannah Cohen
January 15, 2025
What do you like most about using Hyro?
Hyro's conversational interface is outstanding! The way it engages patients feels natural, and they often express satisfaction with the interactions.
What do you dislike most about using Hyro?
The setup process took longer than expected, but once it was running, the results were worth the wait.
What problems does Hyro help you solve, and how does this benefit you?
Hyro effectively manages a large volume of patient queries, allowing us to reduce wait times and improve overall patient care.
How would you rate Hyro?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
David Mendel
December 15, 2024
What do you like most about using Hyro?
Hyro’s ability to deflect simple inquiries, such as password resets, has significantly decreased our call center workload.
What do you dislike most about using Hyro?
There have been a few instances where the AI provided misleading information regarding appointment scheduling, which we had to manually correct.
What problems does Hyro help you solve, and how does this benefit you?
It helps streamline our communication processes, ensuring patients receive timely information, which in turn boosts our operational performance.
How would you rate Hyro?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Amit Levi
December 8, 2024
What do you like most about using Hyro?
I appreciate how Hyro automates our patient call management. The AI is quite efficient in handling routine inquiries, which has allowed our staff to focus on more critical tasks.
What do you dislike most about using Hyro?
Sometimes the AI misunderstands specific medical jargon, which can lead to incorrect responses. A little more training on industry-specific terms could improve that.
What problems does Hyro help you solve, and how does this benefit you?
Hyro significantly reduces the volume of calls that require human intervention, which not only saves time but also improves patient satisfaction as they receive faster responses.
How would you rate Hyro?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Omer Berg
December 5, 2024
What do you like most about using Hyro?
When it works correctly, Hyro is a great tool for handling patient calls quickly and efficiently.
What do you dislike most about using Hyro?
There are still bugs to be worked out, especially with integrating it into our existing systems. It sometimes crashes when too many calls come in.
What problems does Hyro help you solve, and how does this benefit you?
While it does help with automating routine inquiries, the inconsistencies in performance can be frustrating, leading to occasional lapses in patient service.
How would you rate Hyro?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Maya Goldstein
December 1, 2024
What do you like most about using Hyro?
The automation of repetitive tasks has been a game changer for us. It handles scheduling and reminder calls effortlessly, which has drastically improved our operational efficiency.
What do you dislike most about using Hyro?
Occasionally, the AI might not provide the depth of explanation needed for complex patient inquiries, but overall, it meets the majority of our needs.
What problems does Hyro help you solve, and how does this benefit you?
Hyro helps us manage our call volume effectively, allowing our team to engage more meaningfully with patients who need direct support, thus enhancing the overall patient experience.
How would you rate Hyro?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Hyro alternatives
