Hoory AI
4.00
0
Hoory AI AI automates customer support, using GPT technology and features like Workflow Management and detailed behavior reports.
Hoory AI Reviews
4.00
Based on 13 reviews
How would you rate Hoory AI?
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Miguel Fernandes
January 14, 2025
What do you like most about using Hoory AI?
I appreciate how Hoory AI streamlines our customer support processes. The Workflow Management feature is particularly useful for assigning tasks and ensuring timely responses.
What do you dislike most about using Hoory AI?
The initial setup can be a bit overwhelming, and I wish there were more detailed tutorials available for new users.
What problems does Hoory AI help you solve, and how does this benefit you?
Hoory AI helps us manage high volumes of customer queries efficiently, which has increased our response rate and improved customer satisfaction.
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Jan Schmidt
January 9, 2025
What do you like most about using Hoory AI?
I like the Macros feature which allows us to create personalized responses quickly, enhancing user engagement.
What do you dislike most about using Hoory AI?
It can be quite resource-heavy at times, causing slowdowns during peak hours.
What problems does Hoory AI help you solve, and how does this benefit you?
It helps in automating repetitive tasks, allowing our team to focus on more critical customer needs.
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Thandi Moyo
December 30, 2024
What do you like most about using Hoory AI?
I appreciate the detailed behavior reports as they provide insights into customer preferences.
What do you dislike most about using Hoory AI?
The AI sometimes struggles with understanding local slang, which can lead to confusion in responses.
What problems does Hoory AI help you solve, and how does this benefit you?
It is excellent for managing a large volume of inquiries, which allows us to maintain a high level of service.
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Oksana Petrenko
December 29, 2024
What do you like most about using Hoory AI?
The ability to handle a large volume of queries at once is impressive and definitely saves time.
What do you dislike most about using Hoory AI?
The accuracy of the responses can sometimes be inconsistent, especially with more complex queries.
What problems does Hoory AI help you solve, and how does this benefit you?
It helps manage customer inquiries but often requires human intervention for detailed issues, which can be a drawback.
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Carlos Silva
December 26, 2024
What do you like most about using Hoory AI?
The integration with our existing tools has been seamless, making it easy to adopt without major disruptions.
What do you dislike most about using Hoory AI?
The customer support for the tool itself could be more responsive, as we've had to wait longer for assistance.
What problems does Hoory AI help you solve, and how does this benefit you?
It effectively automates the initial customer contact, which means our agents can spend more time on complex issues.
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Ali Yilmaz
December 21, 2024
What do you like most about using Hoory AI?
I really like the customization options available for macros, which allow for a personal touch in responses.
What do you dislike most about using Hoory AI?
The user interface could be more user-friendly; it sometimes feels cluttered.
What problems does Hoory AI help you solve, and how does this benefit you?
It reduces the time taken to resolve basic inquiries, freeing up agents to handle more complex cases.
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Ravi Sharma
December 14, 2024
What do you like most about using Hoory AI?
The ease of setting up automated workflows is quite good.
What do you dislike most about using Hoory AI?
It doesn't always recognize the context of the conversation, leading to inappropriate responses.
What problems does Hoory AI help you solve, and how does this benefit you?
It helps in managing standard queries effectively but requires oversight for complex issues.
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Freya Jansen
December 13, 2024
What do you like most about using Hoory AI?
The AI's ability to learn from interactions is remarkable, making it an ever-evolving tool for our customer service.
What do you dislike most about using Hoory AI?
Sometimes it takes a while to generate reports, which can delay decision-making.
What problems does Hoory AI help you solve, and how does this benefit you?
It reduces the burden on our support team and ensures customers get immediate assistance, enhancing overall satisfaction.
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Anush Petrosyan
December 8, 2024
What do you like most about using Hoory AI?
The integration with GPT technology means that the responses are not only quick but also contextually relevant, which enhances the customer experience.
What do you dislike most about using Hoory AI?
Sometimes, the AI misinterprets user intent, leading to irrelevant responses, but this is a minor issue compared to its overall performance.
What problems does Hoory AI help you solve, and how does this benefit you?
It significantly reduces the workload on our support team, allowing them to focus on more complex queries while the AI handles the routine ones.
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Liam Smith
December 6, 2024
What do you like most about using Hoory AI?
The platform has a lot of potential and the basic features work well.
What do you dislike most about using Hoory AI?
There are frequent updates that sometimes disrupt our workflow, and the learning curve can be steep.
What problems does Hoory AI help you solve, and how does this benefit you?
It assists in handling customer inquiries quickly, but we still need to frequently monitor its performance.
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Pablo Cruz
November 30, 2024
What do you like most about using Hoory AI?
The rapid response capability is fantastic, and customers appreciate the quick interactions.
What do you dislike most about using Hoory AI?
It sometimes fails to capture the nuances of customer queries, which can lead to frustration.
What problems does Hoory AI help you solve, and how does this benefit you?
It allows us to handle large volumes of inquiries without compromising on quality, which is essential for our business.
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Evelyn Martinez
November 24, 2024
What do you like most about using Hoory AI?
I love the detailed behavior reports that help us understand customer interactions better. It allows us to tailor our support strategies effectively.
What do you dislike most about using Hoory AI?
The dashboard is not as intuitive as I hoped. It takes some time to get used to navigating all the features.
What problems does Hoory AI help you solve, and how does this benefit you?
It reduces our response time dramatically, which is crucial in maintaining customer satisfaction in our fast-paced environment.
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Khaled Bennani
November 19, 2024
What do you like most about using Hoory AI?
The integration capabilities with other software are impressive, making it easy to incorporate into our existing systems.
What do you dislike most about using Hoory AI?
There are occasional glitches that disrupt the user experience, which I hope will be fixed in future updates.
What problems does Hoory AI help you solve, and how does this benefit you?
It helps streamline our customer support, reducing response times and increasing efficiency.
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