FeedLens
4.38
0
FeedLens is an AI-powered platform for app review management, offering insights, automatic responses, and competitor summaries.
FeedLens Reviews
4.38
Based on 8 reviews
How would you rate FeedLens?
What’s your thought?
Rohan Kumar
January 9, 2025
What do you like most about using FeedLens?
The AI chatbot is incredibly useful for responding to reviews instantly, enhancing user engagement.
What do you dislike most about using FeedLens?
It occasionally misinterprets the sentiment of certain reviews, which can lead to inappropriate responses.
What problems does FeedLens help you solve, and how does this benefit you?
It saves time on reviewing and responding manually, allowing me to allocate resources to other critical areas.
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Ananya Mehta
January 7, 2025
What do you like most about using FeedLens?
The automatic responses ensure no review goes unanswered, which is crucial for our reputation.
What do you dislike most about using FeedLens?
Sometimes, the AI misjudges the tone of a review, leading to awkward responses.
What problems does FeedLens help you solve, and how does this benefit you?
It streamlines our response process, helping us maintain a good relationship with users.
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Vikram Patel
December 16, 2024
What do you like most about using FeedLens?
The competitor summary feature is a game changer; it gives us insights into what others are doing right.
What do you dislike most about using FeedLens?
The user interface could be more intuitive; it takes some time to get used to.
What problems does FeedLens help you solve, and how does this benefit you?
It allows our team to quickly address user concerns, which has improved our app ratings significantly.
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Neha Verma
December 8, 2024
What do you like most about using FeedLens?
The insights it provides from user reviews are quite valuable and help shape our app updates.
What do you dislike most about using FeedLens?
Sometimes the summaries of competitor reviews are not as detailed as I expect.
What problems does FeedLens help you solve, and how does this benefit you?
It streamlines the review process, allowing me to focus more on development rather than customer feedback management.
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Suresh Nair
December 1, 2024
What do you like most about using FeedLens?
I love how it integrates with Slack; it keeps our team updated in real-time about reviews.
What do you dislike most about using FeedLens?
The learning curve was a bit steep initially, but it got easier over time.
What problems does FeedLens help you solve, and how does this benefit you?
The tool consolidates feedback, enabling us to quickly adapt to user needs and improve our app.
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Priya Singh
November 24, 2024
What do you like most about using FeedLens?
The insights help identify trends in user feedback, allowing for proactive improvements.
What do you dislike most about using FeedLens?
The pricing model can be confusing, especially when trying to scale for multiple apps.
What problems does FeedLens help you solve, and how does this benefit you?
It significantly reduces the time spent on customer feedback management, thus enhancing productivity.
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Meera Chopra
November 19, 2024
What do you like most about using FeedLens?
The AI-driven insights are spot on and have helped us prioritize features based on user feedback.
What do you dislike most about using FeedLens?
I wish there were more customization options for the automatic responses.
What problems does FeedLens help you solve, and how does this benefit you?
It allows us to maintain a positive user experience by ensuring timely responses to reviews.
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Ajay Sharma
November 17, 2024
What do you like most about using FeedLens?
I appreciate the automatic response feature which helps in engaging with users efficiently.
What do you dislike most about using FeedLens?
The integration with ticketing tools can be a bit clunky at times; I faced issues linking it with Freshdesk.
What problems does FeedLens help you solve, and how does this benefit you?
FeedLens helps in managing app reviews more effectively, saving time on manual responses, but I wish it had better customization options.
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