Essense.io

What is Essense.io?

Essense.io is a platform designed to help businesses understand their customers and competitors better through the analysis of customer feedback. It provides actionable insights to improve products and services based on user feedback, saving time on manual analysis. The platform offers integrations to automate customer feedback analysis and provides customizable plans based on the number of data sources and feedback pieces analyzed.

Essense.io aims to empower businesses of all sizes to prioritize customer satisfaction and make informed decisions by leveraging the power of AI to understand customer needs and preferences more effectively.

This platform enables users to create customer intelligence reports rapidly, identify growth opportunities, compare their market position with competitors, and streamline qualitative research processes. Essense.io aims to revolutionize the analysis of user voice data, making it accessible to businesses of all sizes.

For further information, you can visit the Essense.io website at https://www.essense.io.

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Who created Essense.io?

Essense.io was founded by a team with a fundamental belief in customer obsession. The company's vision is to democratize real user, customer, or market research capabilities for businesses of all sizes. By leveraging large language models (LLMs), Essense aims to revolutionize how user voice data is analyzed, making it accessible and actionable for everyone to understand their customers better.

What is Essense.io used for?

• Produce insightful customer or competitor intelligence reports in minutes
• Focus your product roadmap on top customer needs
• Improve customer adoption by understanding top customer pain points and feature requests
• Understand how your product compares to the competition
• Make better marketing decisions by analyzing customer & prospect feedback
• Analyze competitors to gain a positioning advantage and identify untapped market segments
• Analyze brand sentiment from customer reviews & social media activity
• Understand your client’s market position vs competitors quickly
• Understand top growth opportunities for your clients based on customer feedback
• Save hours and hours of qualitative research time by getting AI to do it for you
• Know what features to prioritize based on customer feedback and competitor analysis
• Analyzing brand sentiment from customer reviews & social media activity
• Save hours of qualitative research time by getting AI to do it for you
• Integrate your feedback sources with a single click
• Save hours of qualitative research time by leveraging AI
• Integrate customer feedback from various sources for comprehensive analysis
• Automate customer feedback analysis with a single click
• Understand top growth opportunities for clients based on customer feedback
• Save hours of qualitative research time by utilizing AI
• Focus product roadmap on top customer needs
• Prioritize features based on customer feedback and competitor analysis
• Enhance customer adoption by understanding pain points and feature requests
• Compare product to competition
• Analyze competitors for positioning advantages and untapped market segments
• Integrate customer feedback from various sources

Who is Essense.io for?

• Product & Customer Success Professionals
• Marketing & Growth Professionals
• Consultancies & Agencies
• Product & Customer Success
• Marketing & Growth

How to use Essense.io?

To use Essense.io, follow these steps:

1. Sign Up: Create an account on Essense.io to get started.

2. Create a Project: Once logged in, create a project within Essense.io.

3. Add Data Sources: Add the sources you want to analyze to your project.

4. Analyze Feedback: Let Essense.io process the data sources and provide you with actionable insights based on user feedback and competitor analysis.

5. Invite Team Members: Collaborate with team members by clicking on the "Members" tab in settings and inviting them to join your project.

6. Try for Free: Essense.io offers a fully functional free trial, allowing you to experience the platform before committing.

7. Customize Data Sources: If you need to add a specific data source, contact Essense.io at [email protected], and they can likely incorporate it within a few days.

By following these steps, you can harness the power of Essense.io to analyze user feedback efficiently and gain valuable insights for your product or service.