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Cyntra

Cyntra uses RFID and AI technology to enhance customer experiences with smart self-service kiosks and mPOS solutions.
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Cyntra Reviews

3.00
Based on 5 reviews
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How would you rate Cyntra?
What’s your thought?
Vikram Rao
Vikram Rao December 29, 2024

What do you like most about using Cyntra?

The AI integration is impressive. The kiosks provide an engaging experience for customers and reduce the burden on my staff significantly.

What do you dislike most about using Cyntra?

There are a few bugs in the software that need fixing. Sometimes the voice recognition doesn't work well with heavy accents.

What problems does Cyntra help you solve, and how does this benefit you?

It helps manage inventory in real-time, which is crucial for my food business. This has improved my operational efficiency and reduced waste.

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Sneha Patel
Sneha Patel December 15, 2024

What do you like most about using Cyntra?

The self-service kiosks are a game changer! They empower customers to place their orders without waiting for staff assistance, enhancing their experience.

What do you dislike most about using Cyntra?

While the kiosks are generally great, the initial setup took longer than I hoped. I wish the instructions were clearer.

What problems does Cyntra help you solve, and how does this benefit you?

Cyntra helps reduce wait times and improve customer satisfaction. The kiosk's gamified interface keeps customers engaged while they order.

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Aarav Chopra
Aarav Chopra December 15, 2024

What do you like most about using Cyntra?

The concept is appealing, especially the integration of RFID technology with self-service kiosks. It's a great idea to enhance customer experiences.

What do you dislike most about using Cyntra?

The implementation was quite challenging and the support team was not as responsive as I expected. I faced difficulties in understanding the setup process.

What problems does Cyntra help you solve, and how does this benefit you?

While it aims to address labor shortages, the setup issues negate that benefit. It does help with inventory management but at a high cost of installation.

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Neha Sarkar
Neha Sarkar December 1, 2024

What do you like most about using Cyntra?

I appreciate the idea of AI-powered kiosks. The concept of using voice recognition is innovative and offers a modern approach to customer interactions.

What do you dislike most about using Cyntra?

The system can sometimes be slow and unresponsive, which frustrates customers. Training staff on the tech has been more time-consuming than I anticipated.

What problems does Cyntra help you solve, and how does this benefit you?

It helps reduce wait times during peak hours, which is beneficial in the restaurant industry, but the frequent glitches limit its effectiveness.

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Rohan Mehta
Rohan Mehta November 27, 2024

What do you like most about using Cyntra?

The idea of using AI and RFID together is promising, but the execution leaves much to be desired.

What do you dislike most about using Cyntra?

The software crashes often, making it hard to rely on during busy hours. The customer support is also lacking, which adds to my frustration.

What problems does Cyntra help you solve, and how does this benefit you?

Although it claims to tackle labor shortages, the frequent downtime of the kiosks actually worsens the situation.

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