Copilot.live
4.72
0
Copilot.live helps businesses manage customer service with automated ticketing and centralized communication for improved support.
Copilot.live Reviews
4.72
Based on 18 reviews
How would you rate Copilot.live?
What’s your thought?
Anya Petrova
March 7, 2025
What do you like most about using Copilot.live?
The ability to automate follow-ups has greatly improved our customer engagement.
What do you dislike most about using Copilot.live?
It can be a bit overwhelming at first, but it's worth the effort.
What problems does Copilot.live help you solve, and how does this benefit you?
It effectively reduces the workload on our support team, allowing them to focus on complex issues.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Mateo Silva
March 4, 2025
What do you like most about using Copilot.live?
The centralized communication feature is very effective. It allows my team to easily share updates and stay informed about customer issues.
What do you dislike most about using Copilot.live?
Sometimes the notifications can be a bit excessive, which can be distracting.
What problems does Copilot.live help you solve, and how does this benefit you?
It has helped us streamline our customer service operations, making it easier to meet response time goals.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Tariq Khan
February 26, 2025
What do you like most about using Copilot.live?
The integration with multiple communication channels is a game-changer. Customers can reach us via email, chat, or social media, and all interactions are logged in one place.
What do you dislike most about using Copilot.live?
I wish there were more customization options for the ticketing system to better fit our specific needs.
What problems does Copilot.live help you solve, and how does this benefit you?
It has significantly improved our response efficiency, allowing us to handle a higher volume of customer inquiries without sacrificing quality.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Nikita Ivanov
February 25, 2025
What do you like most about using Copilot.live?
The ability to track customer interactions in one place is very useful for our team.
What do you dislike most about using Copilot.live?
The mobile app could use some improvements.
What problems does Copilot.live help you solve, and how does this benefit you?
It has improved our workflow and allowed us to address customer concerns more quickly.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Svetlana Petrov
February 24, 2025
What do you like most about using Copilot.live?
The comprehensive support features allow us to handle customer issues effectively and efficiently.
What do you dislike most about using Copilot.live?
The platform can feel a bit overwhelming with all the features available.
What problems does Copilot.live help you solve, and how does this benefit you?
It has greatly improved our customer service efficiency and overall satisfaction.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Sofia Kowalska
February 24, 2025
What do you like most about using Copilot.live?
The automated ticket creation is seamless, and it really speeds up our customer service process.
What do you dislike most about using Copilot.live?
I would like to see more templates for responses to frequently asked questions.
What problems does Copilot.live help you solve, and how does this benefit you?
It enhances our customer support capabilities by reducing response times and improving our overall service quality.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Maya Choudhury
February 19, 2025
What do you like most about using Copilot.live?
The analytics dashboard is fantastic. It provides insights into ticket resolution times and customer feedback, which helps us continuously improve our service.
What do you dislike most about using Copilot.live?
Sometimes the system can be slow during peak hours, but it’s manageable.
What problems does Copilot.live help you solve, and how does this benefit you?
It streamlines our workflow and ensures that our support team is always on the same page, resulting in faster response times to customer inquiries.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Emilio Garcia
February 19, 2025
What do you like most about using Copilot.live?
The automated follow-up reminders have been incredibly helpful in ensuring no customer feels neglected.
What do you dislike most about using Copilot.live?
The reporting features could be more robust; I’d like to see more detailed breakdowns of performance metrics.
What problems does Copilot.live help you solve, and how does this benefit you?
It helps us maintain a high level of customer service by tracking all interactions and ensuring timely responses.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Nia Okafor
February 16, 2025
What do you like most about using Copilot.live?
The platform's ability to integrate with our existing CRM system saved us a lot of time and effort.
What do you dislike most about using Copilot.live?
I found the initial onboarding process to be a bit overwhelming, but the support team was very helpful.
What problems does Copilot.live help you solve, and how does this benefit you?
It effectively reduces the time spent on resolving customer queries, allowing us to focus on customer retention strategies.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Lina Zhang
January 31, 2025
What do you like most about using Copilot.live?
The user interface is very intuitive. My team was able to adapt to using it quickly, which is a huge plus.
What do you dislike most about using Copilot.live?
There are occasional glitches that can disrupt workflow, but they are usually fixed in a timely manner.
What problems does Copilot.live help you solve, and how does this benefit you?
It simplifies the ticket management process, making it easier to prioritize urgent issues and ensuring better service delivery.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Rafael Nunez
January 30, 2025
What do you like most about using Copilot.live?
The platform's performance analytics allow us to identify trends and areas for improvement, making us more proactive.
What do you dislike most about using Copilot.live?
The cost can be a bit high for smaller businesses, but the benefits justify the investment.
What problems does Copilot.live help you solve, and how does this benefit you?
It allows us to track and resolve customer issues efficiently, which has increased our retention rates.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Evelyn Okoro
January 28, 2025
What do you like most about using Copilot.live?
The flexibility of the platform is great. We can easily adapt it to our customer service needs.
What do you dislike most about using Copilot.live?
I would prefer more detailed tutorials for new users.
What problems does Copilot.live help you solve, and how does this benefit you?
It has streamlined our customer service process and improved our response times.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Aiden Sullivan
January 27, 2025
What do you like most about using Copilot.live?
I love the automated ticketing feature. It has significantly reduced the time my team spends on manual entry, allowing us to focus more on resolving customer issues.
What do you dislike most about using Copilot.live?
The initial setup took a bit longer than expected, but once everything was configured, it has been smooth sailing.
What problems does Copilot.live help you solve, and how does this benefit you?
It helps us manage customer queries more efficiently. The centralized communication system ensures that no ticket is overlooked, which has improved our customer satisfaction ratings.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Yuki Tanaka
January 24, 2025
What do you like most about using Copilot.live?
The streamlined communication channels make it easy to manage customer interactions across different platforms.
What do you dislike most about using Copilot.live?
I experienced some minor bugs while using the mobile app, which need attention.
What problems does Copilot.live help you solve, and how does this benefit you?
It has improved our response efficiency and made it easier to follow up with customers.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Leon Schmidt
January 21, 2025
What do you like most about using Copilot.live?
The automated ticketing system is incredibly efficient. It has made our customer support much more responsive.
What do you dislike most about using Copilot.live?
It could benefit from more customizable features.
What problems does Copilot.live help you solve, and how does this benefit you?
It helps us handle a high volume of customer inquiries without sacrificing quality, which is crucial for our business.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Tarik Ali
January 20, 2025
What do you like most about using Copilot.live?
I appreciate how it integrates seamlessly with our existing workflows and enhances team collaboration.
What do you dislike most about using Copilot.live?
Some of the advanced features can be complex to set up initially.
What problems does Copilot.live help you solve, and how does this benefit you?
It has helped us manage customer interactions better, leading to improved retention rates.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Omar Khan
January 16, 2025
What do you like most about using Copilot.live?
The comprehensive analytics help us track performance and improve service quality.
What do you dislike most about using Copilot.live?
There are times when the interface feels cluttered with too much information.
What problems does Copilot.live help you solve, and how does this benefit you?
It has streamlined our customer service process, making it easier to manage high volumes of requests.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Jamal Abdi
January 13, 2025
What do you like most about using Copilot.live?
I appreciate how it integrates with our existing systems, making the transition smooth and easy.
What do you dislike most about using Copilot.live?
The training materials could be more detailed to help new users get up to speed faster.
What problems does Copilot.live help you solve, and how does this benefit you?
It helps us manage customer queries more effectively, allowing our team to provide better service.
How would you rate Copilot.live?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Copilot.live alternatives
