Chatpuma

What is Chatpuma?

ChatPuma is an AI-powered, no-code chatbot builder platform designed to improve customer service and support by automating and personalizing interactions based on existing data from a business's website. It offers features like 24/7 support, response time reduction, data analytics, and data security. ChatPuma allows for easy customization to align with a company's brand identity and messaging style, providing personalized and context-aware responses without requiring coding skills. It can significantly reduce response times during peak periods and offers a free plan with basic capabilities alongside paid plans starting from $19/month for 2000 messages.

Who created Chatpuma?

Chatpuma was created by ChatPuma, Inc. The platform was launched on December 13, 2023. It is a no-code chatbot builder designed to enhance customer service by automating interactions based on existing website data. The company offers free and paid plans with features like data security, personalized interactions, quick deployment, and support for over 100 languages. Chatpuma requires no coding skills and is known for its user-friendly interface and scalability during peak periods.

What is Chatpuma used for?

• Reducing operational costs
• 24/7 Customer Support
• Automating repetitive queries
• Reducing response time
• Providing data analytics
• Preserving data security
• Quick deployment
• Personalizing customer interactions
• Boosting engagement
• Improving operational efficiency

Who is Chatpuma for?

• Customer Support Representatives
• Marketing professionals
• Sales Representatives
• Business owners
• Entrepreneurs
• Small Business Owners
• Customer Success Managers
• E-commerce professionals
• Customer Experience Managers
• Digital marketers
• Website administrators

How to use Chatpuma?

To use ChatPuma, follow these steps:

1. Creation of Chatbot:

   • Provide a link to your website to extract relevant content for training your chatbot.
   • Select and train your chatbot with the best data extracted from your website.

2. Customization:

   • Customize the chatbot to align with your specific business needs and brand identity.

3. Deployment:

   • Choose to embed the chatbot using an iframe on a specific page or add a chat bubble to your website.

4. Training Data:

   • Train the chatbot with data from your website, extracted from various sources like web pages, documents, and files.

5. Data Storage:

   • ChatPuma stores only the trained model in a secure cloud storage, ensuring data security and privacy.

6. Pricing:

   • ChatPuma offers a free plan with limited message volume and various paid plans starting from $19/month for 2000 messages.

7. Getting Started:

   • Create an account, access "My Chatbots" to create your first chatbot, and deploy it on your website.

8. Features:

   • Enjoy features like AI-powered automation, 24/7 customer support, reduced response times, data analytics, and more.

9. Language Support:

   • ChatPuma supports 100+ languages, allowing conversations in multiple languages.

10. Sharing and Support:

    • Share the chatbot URL with others and benefit from 24/7 automated customer support.

ChatPuma simplifies the process of creating and deploying chatbots, offering customization options, data security, analytics, and efficient customer support. It is suitable for businesses looking to automate responses, personalize interactions, and improve user engagement.