The lead collection feature is beneficial. It prompts users for contact information, which I can follow up on later.
The user interface is not very intuitive. It took me a while to figure out how to set everything up properly.
It helps reduce the workload on my customer service team, but sometimes the chatbot fails to provide accurate answers to complex queries.
The multilingual support is impressive, which is key for my diverse customer base.
The responses sometimes lack depth and can frustrate users who need detailed information.
It helps in managing customer queries, but the chatbot often misses the mark on providing accurate information.
I appreciate the ease of use when setting up the chatbots. It was straightforward to integrate with my website.
The branding on the free plan can be off-putting. I would prefer to have more options for branding even at a lower cost.
ChatBob helps me manage customer inquiries efficiently, allowing me to focus on other aspects of my business.
The ability to collect leads is useful. I can see potential customers' contact info directly in my dashboard.
The customer support can be slow to respond, which is a problem when I have urgent queries.
It automates customer interactions, but I still find that some customers prefer speaking with a live agent for more complex issues.
The multilingual capabilities are impressive, allowing me to interact with users from different countries. The chatbot can respond in multiple languages, which is great for my business.
The customization options are somewhat limited in the free plan. I felt constrained in creating a unique chatbot that truly represents my brand.
It helps in automating customer inquiries, but the responses can sometimes feel generic. I was expecting a more personalized touch in the interactions.
I like the concept of having a chatbot that can interact in multiple languages.
Unfortunately, the execution is lacking. The chatbot often fails to understand user inquiries, leading to frustration.
It doesn't effectively solve any problems for me. I find myself having to intervene frequently to clarify misunderstandings.
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