ChatBob
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ChatBob automates customer interactions with multilingual chatbots, collects leads, and offers customizable plans.
What is ChatBob?
ChatBob is a chatbot tool designed to automate customer interactions on websites. It allows users to train a chatbot on their website's content and receive a customizable chat bubble for their homepage. Powered by ChatGPT, ChatBob can provide automated responses to customer inquiries in real-time. Notable features include multilingual capabilities, supporting over 95 languages for effective global audience service. The tool can also collect leads by prompting visitors for contact details during conversations, which are then managed within the user's dashboard for follow-up purposes. ChatBob offers different plans including a free plan with limitations, a popular Hobby plan with more features, and a Standard plan with advanced options like ten chatbots and the ability to remove ChatBob branding. Users can customize their chatbots easily in the dashboard's "Settings" section, and the tool provides prompt customer support for assistance.
Who created ChatBob?
ChatBob was created by an unspecified founder and launched on September 11, 2023. The company behind ChatBob focuses on providing chatbot services for website automation, utilizing ChatGPT technology to generate real-time responses. The tool stands out for its multilingual support in over 95 languages, lead collection capabilities, and customizable features for users. ChatBob offers various plans tailored to different needs, including a free plan with limitations, a popular Hobby plan with expanded features, and a Standard plan with advanced options and the ability to remove ChatBob branding.
What is ChatBob used for?
- Automate customer interactions on websites
- Provide automated responses to customer inquiries in real-time
- Support over 95 languages for a global audience
- Automatically generate responses in the customer's preferred language
- Collect leads during conversations
- View and manage collected leads in the dashboard
- Customize chatbot settings and design
- Offer prompt customer support
- Enhance customer service and engagement
- Train chatbots on website content
- Train a chatbot on website content
- Receive a customizable chat bubble for the homepage
- Multilingual capabilities supporting over 95 languages
- Collect leads by prompting visitors for contact details
- Customize the chatbot in the dashboard's 'Settings' section
- Get prompt customer support from the chatbot or the support team via email
- Offer different plans catering to varying needs
- Enhance customer service and engagement by automating interactions
- Support over 95 languages for global audience reach
- Customize chatbot in 'Settings' section
- Facilitate personalized user experience
- Cater to varying needs with different plan options
- Enable modifications to greeting message and color scheme
Who is ChatBob for?
- Businesses
- Customer Service
- Customer service representatives
- Marketers
- Salespeople
- Small Business Owners
- Entrepreneurs
- E-commerce businesses
- Customer service professionals
- Website Owners
- Businesses looking to enhance customer service and engagement
How to use ChatBob?
To use ChatBob, follow these steps:
- Sign up for an account on ChatBob's website.
- Choose a plan based on your needs: Free, Hobby, or Standard.
- Customize your chatbot in the "Settings" section by editing the greeting message and color.
- Utilize the multilingual capabilities to ensure responses match the customer's language.
- Enable lead collection to gather visitor contact details during interactions.
- Manage collected leads within your dashboard for follow-up purposes.
- Make use of prompt customer support through the chatbot or email.
- Upgrade to the Hobby or Standard plans to remove ChatBob branding and access additional features.
- Take advantage of the ease of training the chatbot on website content and receiving a customizable chat bubble for your homepage.
- Benefit from ChatBob's ChatGPT integration for real-time automated responses and smooth customer interactions.
ChatBob is a versatile tool that streamlines customer interactions, supports global audiences with multilingual capabilities, and offers lead collection for effective follow-up and engagement.
Pros
- Different plans available to cater to varying needs and preferences.
- Different plans available to cater to varying needs.
- Customizable chatbot settings in the dashboard.
- Prompt customer support available via the chatbot or email.
- Enhances customer service and engagement.
- Supports more than 50 languages for customer inquiries.
- Chatbots never get deleted in certain plans.
- Option to remove branding in higher-tier plans.
- Valuable asset for businesses looking to automate customer interactions.
- Easy to train the chatbot on website content.
- Provides a customizable chat bubble for the homepage.
- Allows businesses to serve a global audience effectively.
- Powered by ChatGPT for automated real-time responses to customer inquiries.
- Multilingual capabilities supporting over 95 languages for a global audience.
- Automated responses in the customer's preferred language for a personalized experience.
Cons
- Powered by ChatBob branding on chatbot widget for free and hobby plans
- Limited number of chatbots in the Standard plan (10)
- Branding cannot be removed in the Free plan
- Chatbots deleted after 1 week of inactivity in the Free plan
- No lead collection in the Free plan
- Comparatively higher price compared to some competitors
- Limited customization options compared to other AI tools
- Lack of advanced analytics features
- No option for on-premise deployment
- No built-in integrations with popular CRMs
- ChatBob may not offer as robust analytics and reporting features as more specialized tools.
- Limitations on conversations and lead collection in the free plan
- Possible message limit prompt and restricted functionality on free plan if message limits are exceeded
- No option to remove ChatBob branding on free and hobby plans
- Limited to 10 chatbots in the Standard plan
ChatBob Pricing and plans
Paid plans start at $19/month and include:
- 5 chatbots
- Add widget to unlimited websites
- Unlimited messages
- Chatbots never get deleted
- Collect leads
- Branding on chatbot widget
ChatBob FAQs
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How can I customize my ChatBob chatbot?
- You can customize your chatbot in the 'Settings' section of your dashboard. You have the option to edit the greeting message and the color.
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Can I remove ChatBob branding from my chatbot?
- Yes, you can remove the ChatBob branding. To do this, you'll need to subscribe to either the Standard or Ultimate plans.
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What happens if I exceed my message limits on a free plan?
- There are no message limits on a paid plan. If you exceed your message limit on a free plan, you will see a prompt in your dashboard to upgrade. Your bot will only return 'Sorry, I do not know that!' on every message until you upgrade.
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What languages are supported?
- ChatBob supports more than 50 languages. It will respond in the language that your customers ask questions in. You can change the initial message from the English default 'Hi, what can I help you with?' to the language of your choice.
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