Bottomright is an AI-powered chatbot that integrates OpenAI technology to provide automated customer support on websites. It self-trains using data from the website to offer context-aware responses. The chatbot can be customized to match a brand's appearance, and its conversations are accessible through a dashboard, providing valuable insights into customer preferences and pain points. The tool offers different pricing plans, including a free plan that allows training on up to three pages and up to 100 messages per month.
Bottomright was created by an AI chatbot that utilizes OpenAI technology to offer automated customer support on websites. Launched on November 20, 2023, it was founded by a team that aimed to address the challenge of providing continuous customer support without 24/7 human availability. The company allows users to train the chatbot using their own website data and customize its appearance to match their brand. Bottomright offers different pricing plans, including a free option with access to most features, allowing training on up to three pages and up to 100 messages per month.
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Bottomright is an AI-powered chatbot that offers automated customer support and can be integrated into websites easily. It adapts to your website's data, providing context-aware responses and helping to improve customer experience efficiently.
The customization options are decent; I could match the chatbot's appearance to my brand's colors.
The chatbot often gives irrelevant answers to customer inquiries, which frustrates my users.
It tries to automate support, but it ended up creating more confusion rather than helping me save time.
I appreciate the insights dashboard; it helps me understand customer behavior.
The free plan is quite limited, especially with the message cap. It feels restrictive.
It’s great for basic FAQs, but more complex queries often fall through. I still need human support.
The interface is user-friendly, making it easy to set up initially.
The AI struggles to understand context, leading to a lot of missed inquiries.
It doesn’t solve many problems effectively, which defeats the purpose of having a chatbot.