Boost Ai
3.18
0
Boost.ai is an AI platform for automating customer service across chat and voice, with strong privacy protections.
Boost Ai Reviews
3.18
Based on 11 reviews
How would you rate Boost Ai?
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Tariq Al-Farsi
January 12, 2025
What do you like most about using Boost Ai?
The platform is highly customizable, allowing us to tailor the bots to our specific industry needs.
What do you dislike most about using Boost Ai?
Technical support can be slow to respond, which can be frustrating when we encounter issues.
What problems does Boost Ai help you solve, and how does this benefit you?
It helps in managing routine customer inquiries effectively, which saves time, but sometimes the AI lacks the depth needed for more complex questions.
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Sofia Andersson
January 2, 2025
What do you like most about using Boost Ai?
The voice interaction capabilities are impressive, making it easier for customers to get answers quickly.
What do you dislike most about using Boost Ai?
The learning curve can be a bit steep for new users, making it challenging to get started.
What problems does Boost Ai help you solve, and how does this benefit you?
It automates a large portion of our customer service, allowing human agents to focus on more critical issues, but we still see some gaps in understanding.
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Zeynep Kara
January 2, 2025
What do you like most about using Boost Ai?
The platform’s focus on enterprise-level solutions is commendable, especially for large organizations like ours.
What do you dislike most about using Boost Ai?
We encountered some bugs during implementation that hindered our progress.
What problems does Boost Ai help you solve, and how does this benefit you?
It has streamlined our customer service processes, but we need better functionality in certain areas to ensure a smoother experience.
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Huan Li
December 28, 2024
What do you like most about using Boost Ai?
I like the potential of Boost.ai and its robust security features. The focus on privacy is commendable.
What do you dislike most about using Boost Ai?
The user interface feels outdated and is not very intuitive. I had a hard time navigating through the various options.
What problems does Boost Ai help you solve, and how does this benefit you?
It offers solutions for automating basic queries, which is beneficial. However, the execution isn't always seamless, leading to more frustration than efficiency.
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Mateusz Kowalski
December 26, 2024
What do you like most about using Boost Ai?
The potential for improving efficiency in customer service is clearly there.
What do you dislike most about using Boost Ai?
The AI doesn't always understand the context of a conversation, leading to irrelevant responses.
What problems does Boost Ai help you solve, and how does this benefit you?
While it automates some queries, it often requires human intervention, which defeats the purpose of automation.
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Isabella Rossi
December 10, 2024
What do you like most about using Boost Ai?
I appreciate the emphasis on customer privacy and data security. It's a top priority for our organization.
What do you dislike most about using Boost Ai?
The AI struggles with multilingual support, which is a crucial feature for us given our diverse customer base.
What problems does Boost Ai help you solve, and how does this benefit you?
It automates basic inquiries, freeing up customer service agents for more complex interactions, but it still needs improvement in language understanding.
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Viktor Petrov
December 7, 2024
What do you like most about using Boost Ai?
The platform's ability to handle high volumes of inquiries simultaneously has been a game-changer for our support center.
What do you dislike most about using Boost Ai?
I found the initial training phase quite lengthy, which delayed our full implementation.
What problems does Boost Ai help you solve, and how does this benefit you?
It effectively reduces wait times for our customers, improving satisfaction and loyalty, though it can still misinterpret certain queries.
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Aisha Khan
December 2, 2024
What do you like most about using Boost Ai?
The variety of resources available, such as webinars and guides, have been really helpful in understanding the platform's capabilities.
What do you dislike most about using Boost Ai?
The response time of the bots can be slow at times, which defeats the purpose of automation.
What problems does Boost Ai help you solve, and how does this benefit you?
It has reduced the number of repetitive tasks for our customer service team, but we still face issues with the effectiveness of the AI in complex scenarios.
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Marek Novak
November 21, 2024
What do you like most about using Boost Ai?
I appreciate the platform's focus on privacy and compliance. As a company in the financial sector, it's crucial for us to adhere to GDPR, and Boost.ai's certifications give us peace of mind.
What do you dislike most about using Boost Ai?
The setup process was more complicated than expected. It took a significant amount of time to train the bots to understand our specific customer queries.
What problems does Boost Ai help you solve, and how does this benefit you?
Boost.ai helps automate basic customer inquiries, which has reduced the workload on our human agents significantly. However, the initial investment and training time can be a hurdle.
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Laura Peterson
November 20, 2024
What do you like most about using Boost Ai?
The AI's ability to streamline customer interactions is impressive. The chatbots have improved our response times and customer satisfaction rates.
What do you dislike most about using Boost Ai?
Sometimes the bots struggle with understanding complex queries, leading to customer frustration. It's not perfect yet.
What problems does Boost Ai help you solve, and how does this benefit you?
It has significantly reduced the number of calls to our support team, which allows them to focus on more complex issues. This has enhanced overall productivity.
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Oleg Sokolov
November 19, 2024
What do you like most about using Boost Ai?
I love the integration capabilities with our existing systems, which made the onboarding process smoother.
What do you dislike most about using Boost Ai?
The analytics dashboard could be more user-friendly. It takes some time to extract meaningful insights.
What problems does Boost Ai help you solve, and how does this benefit you?
It has significantly improved our customer engagement through automated responses, ultimately increasing satisfaction rates.
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