11Sight
4.75
0
11Sight enables instant video, voice, and chat interactions for businesses, enhancing customer engagement and support without downloads.
What is 11Sight?
11Sight is a versatile platform that facilitates instant human interaction through video, voice, and chat. It enables businesses to engage with customers in real-time, providing a personalized and effective communication channel. With features like screen sharing and recording, 11Sight enhances collaboration and support processes. The platform is user-friendly, requiring no downloads or installations for clients to connect, making it convenient and easily accessible. Overall, 11Sight offers a seamless and interactive way for businesses to connect with their customers, enhancing customer service and relationship-building efforts.
Who created 11Sight?
11Sight is a video engagement platform founded by Aleks Gollu and Arman Eshraghi. The company was launched on March 28, 2024. 11Sight provides a unique way to instantly connect via video calls, enhancing communication and engagement between businesses and customers .
Who is 11Sight for?
- Customer service representatives
- Sales professionals
- Technical Support Agents
- Remote consultants
- Educators
- Real Estate Agents
- Healthcare providers
- Financial Advisors
- Marketing specialists
- Project managers
How to use 11Sight?
To use 11Sight effectively, follow this comprehensive step-by-step guide:
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Sign Up: Begin by signing up on the 11Sight platform either through the website or mobile app.
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Verify Account: Verify your account through the email link or code sent to your phone.
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Explore Features: Familiarize yourself with the various features like video calls, screen sharing, and messaging.
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Set Up Profile: Create a profile with necessary details like name, picture, and contact information.
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Initiate a Call: To make a call, enter the username or number of the person you want to connect with.
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Accept/Receive Calls: When receiving a call, simply click on the notification or incoming call to accept and start the video conversation.
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Utilize Screen Sharing: During the call, use the screen sharing feature to show presentations or documents.
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Send Messages: Along with video calls, utilize the messaging option to send texts, links, or files.
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Customize Settings: Adjust settings according to your preferences for notifications, privacy, and call preferences.
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Manage Contacts: Organize your contacts for easy access and quick connections.
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Review Call History: Keep track of your call history for reference or follow-up.
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Provide Feedback: Share your experience and provide feedback to help improve the platform.
By following these steps, you can efficiently navigate and make the most out of the 11Sight tool for your communication needs.
Get started with 11Sight
11Sight reviews
Hassan Salah
January 21, 2025
What do you like most about using 11Sight?
The multi-channel approach of video, voice, and chat is perfect for our diverse customer base. It meets various customer preferences.
What do you dislike most about using 11Sight?
Sometimes the platform can struggle during peak usage times, but it's not a frequent issue.
What problems does 11Sight help you solve, and how does this benefit you?
It allows us to connect with customers in a way that feels personal, which has greatly improved our engagement scores.
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Omar Diallo
January 27, 2025
What do you like most about using 11Sight?
The real-time communication capabilities are outstanding. It really helps us connect with our customers.
What do you dislike most about using 11Sight?
Sometimes the notifications can be overwhelming during peak hours.
What problems does 11Sight help you solve, and how does this benefit you?
It greatly enhances our customer engagement, leading to better loyalty and satisfaction.
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Nina Peterson
February 17, 2025
What do you like most about using 11Sight?
The no-download feature makes it easy for clients to connect. This has improved our customer interactions tremendously.
What do you dislike most about using 11Sight?
I sometimes experience minor lags during video calls, but they are not frequent enough to be a deal-breaker.
What problems does 11Sight help you solve, and how does this benefit you?
It facilitates immediate communication, which is essential for our support team and has boosted our service ratings.
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