WP Wax Helpgent
3.20
0
WP Wax Helpgent enhances communication with personalized video, voice messaging, and interactive forms for customer support.
WP Wax Helpgent Reviews
3.20
Based on 5 reviews
How would you rate WP Wax Helpgent?
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Ngoc Phan
January 6, 2025
What do you like most about using WP Wax Helpgent?
The ability to send video messages is a game changer. It makes my responses feel more personal and connected.
What do you dislike most about using WP Wax Helpgent?
The app can sometimes lag, particularly when multiple users are accessing it simultaneously.
What problems does WP Wax Helpgent help you solve, and how does this benefit you?
It helps in bridging the communication gap with customers who may be hesitant to reach out. This has led to improved customer satisfaction.
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Hao Vo
January 5, 2025
What do you like most about using WP Wax Helpgent?
I really appreciate the interactive forms; they make collecting customer information much easier and more engaging.
What do you dislike most about using WP Wax Helpgent?
Sometimes, the notifications can be overwhelming, especially when there are multiple conversations happening at once.
What problems does WP Wax Helpgent help you solve, and how does this benefit you?
It allows me to keep track of customer interactions effectively, which helps in providing more personalized support.
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Duc Le
December 31, 2024
What do you like most about using WP Wax Helpgent?
The conversation history feature is helpful for referencing past interactions, which improves follow-up responses.
What do you dislike most about using WP Wax Helpgent?
The setup process was a bit complicated and took longer than expected, which can be frustrating.
What problems does WP Wax Helpgent help you solve, and how does this benefit you?
It helps manage customer inquiries effectively, but the learning curve can be steep for new users.
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Lan Tran
December 15, 2024
What do you like most about using WP Wax Helpgent?
The screen recording feature is useful for providing step-by-step guidance, which is great for technical support.
What do you dislike most about using WP Wax Helpgent?
The voice messaging sometimes has issues with clarity, and I have received complaints from customers about it.
What problems does WP Wax Helpgent help you solve, and how does this benefit you?
It helps with customer support by allowing for asynchronous communication, which is beneficial for users in different time zones.
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Minh Nguyen
November 29, 2024
What do you like most about using WP Wax Helpgent?
The personalized video messaging feature is quite innovative. It adds a human touch to communication, which helps in connecting better with customers.
What do you dislike most about using WP Wax Helpgent?
The interface feels a bit cluttered and can be overwhelming for new users. A more intuitive design would enhance the user experience.
What problems does WP Wax Helpgent help you solve, and how does this benefit you?
It helps streamline customer interactions, but I find that the loading times can be slow, which interrupts the flow of communication.
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