VOCADS
4.29
0
VOCADS uses Conversational Voice AI for richer, real-time survey feedback and insights.
VOCADS Reviews
4.29
Based on 7 reviews
How would you rate VOCADS?
What’s your thought?
Chinonso Nwajiaku
January 3, 2025
What do you like most about using VOCADS?
The survey responses are richer and more detailed compared to text-based surveys. The voice feature truly adds depth.
What do you dislike most about using VOCADS?
I wish there were more customization options for the survey design. Sometimes it feels limited.
What problems does VOCADS help you solve, and how does this benefit you?
It helps in understanding customer pain points better, enabling us to address issues before they escalate.
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Ifeoma Chukwuma
December 27, 2024
What do you like most about using VOCADS?
Its real-time insights are invaluable. We can act on customer feedback almost immediately, which improves our responsiveness.
What do you dislike most about using VOCADS?
The voice AI sometimes struggles with accents, which can lead to misinterpretations of responses.
What problems does VOCADS help you solve, and how does this benefit you?
It enables us to gather immediate feedback, allowing us to improve our services quickly and effectively.
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Oluwatobi Fadeyi
December 5, 2024
What do you like most about using VOCADS?
The conversational approach makes surveys less intimidating for customers, which I think leads to better responses.
What do you dislike most about using VOCADS?
I encountered some glitches during voice recognition; it needs to be more reliable.
What problems does VOCADS help you solve, and how does this benefit you?
It helps us tailor our services based on genuine customer feedback, which is crucial for our growth.
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Fola Ogunleye
December 4, 2024
What do you like most about using VOCADS?
The ability to capture emotional responses is a game changer for us. It gives us a fuller picture of customer sentiment.
What do you dislike most about using VOCADS?
There is a learning curve for staff not used to voice AI, but it’s manageable with some training.
What problems does VOCADS help you solve, and how does this benefit you?
It effectively bridges the gap between customer feedback and actionable insights, making it easier to enhance our services.
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Ayo Dibango
November 30, 2024
What do you like most about using VOCADS?
I appreciate how VOCADS uses voice AI to gather feedback. It feels more personal than traditional surveys, and I believe it leads to more honest responses.
What do you dislike most about using VOCADS?
Sometimes the voice recognition can miss nuances in responses, which can lead to incomplete data. It would be better if they improved accuracy.
What problems does VOCADS help you solve, and how does this benefit you?
VOCADS helps gather deeper insights into customer feelings, which is crucial for adjusting our marketing strategies. This emotional data has been beneficial in retaining clients.
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Tunde Kokumo
November 22, 2024
What do you like most about using VOCADS?
The concept of conversational surveys is innovative. It’s great to see technology evolving to capture customer feedback more accurately.
What do you dislike most about using VOCADS?
I found the platform a bit buggy at times. It crashed unexpectedly, which impacted our survey collection efforts.
What problems does VOCADS help you solve, and how does this benefit you?
It helps in collecting feedback in a more engaging way, but the technical issues hindered full utilization of its potential.
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Kemi Adeola
November 20, 2024
What do you like most about using VOCADS?
I love the ease of use! Designing surveys with the no-code platform is straightforward, and the voice interaction makes it engaging for our customers.
What do you dislike most about using VOCADS?
The initial setup took a bit longer than I expected, but once it was up and running, it was smooth sailing.
What problems does VOCADS help you solve, and how does this benefit you?
It addresses the challenge of obtaining real-time feedback. The instant insights allow us to pivot our strategies quickly, enhancing customer satisfaction.
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