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Vee

Vee automates customer service with AI, replacing call center employees and achieving 100% efficiency in support tasks.
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Vee Reviews

2.73
Based on 11 reviews
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How would you rate Vee?
What’s your thought?
Eli Harel
Eli Harel January 10, 2025

What do you like most about using Vee?

Unfortunately, there's not much I can appreciate with how unreliable it has been.

What do you dislike most about using Vee?

It frequently misinterprets customer questions, leading to repeated issues.

What problems does Vee help you solve, and how does this benefit you?

It's supposed to simplify customer service, but it often complicates matters even further.

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Yossi Goldstein
Yossi Goldstein December 26, 2024

What do you like most about using Vee?

I like the concept of an automated service, but it has not lived up to expectations.

What do you dislike most about using Vee?

It often gives incorrect answers and causes more confusion than it solves.

What problems does Vee help you solve, and how does this benefit you?

It doesn't effectively solve any problems at this stage, which is disappointing.

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Zara Naseem
Zara Naseem December 21, 2024

What do you like most about using Vee?

I like how it can handle a large volume of requests simultaneously.

What do you dislike most about using Vee?

However, it struggles to provide accurate answers to unique or uncommon questions.

What problems does Vee help you solve, and how does this benefit you?

It helps maintain efficiency during peak times, but we often end up needing to follow up manually.

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Tal Avrahami
Tal Avrahami December 18, 2024

What do you like most about using Vee?

It efficiently handles a lot of routine requests, which is helpful.

What do you dislike most about using Vee?

It can be frustrating when it doesn't understand more nuanced customer issues.

What problems does Vee help you solve, and how does this benefit you?

It helps reduce response times, but we still have to intervene often.

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Maira Siddiqi
Maira Siddiqi December 13, 2024

What do you like most about using Vee?

It does help streamline our customer service for basic inquiries and saves us time.

What do you dislike most about using Vee?

The AI response can feel robotic and lacks a personal touch.

What problems does Vee help you solve, and how does this benefit you?

It allows us to manage high call volumes more effectively, but we still need to keep human agents for more complicated queries.

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Omer Barak
Omer Barak December 1, 2024

What do you like most about using Vee?

The automation of simple tasks has improved our response time significantly.

What do you dislike most about using Vee?

There are still too many gaps in its ability to understand context, making it less reliable.

What problems does Vee help you solve, and how does this benefit you?

It's effective for handling routine questions, but we still rely heavily on human agents for anything beyond that.

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Fatima Ahmed
Fatima Ahmed November 30, 2024

What do you like most about using Vee?

The system is user-friendly and easy to integrate into our existing processes.

What do you dislike most about using Vee?

It has limitations when it comes to language nuances, which can be a problem in customer interactions.

What problems does Vee help you solve, and how does this benefit you?

It helps manage basic inquiries, but we still need human agents for complex support scenarios.

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Noa Levi
Noa Levi November 29, 2024

What do you like most about using Vee?

I appreciate the idea of automating customer service to save costs, but the execution isn't quite there yet.

What do you dislike most about using Vee?

The AI often misunderstands customer queries, leading to frustration for both customers and staff.

What problems does Vee help you solve, and how does this benefit you?

It helps reduce the number of calls that require human intervention, but the quality of responses needs serious improvement.

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Amit Khan
Amit Khan November 26, 2024

What do you like most about using Vee?

Vee has the potential to streamline processes, especially in handling repetitive inquiries.

What do you dislike most about using Vee?

It lacks flexibility; sometimes it fails to handle unique queries effectively.

What problems does Vee help you solve, and how does this benefit you?

It reduces wait times for customers, yet I often have to step in to resolve issues that Vee can't handle.

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Sarah Mizrahi
Sarah Mizrahi November 21, 2024

What do you like most about using Vee?

It does help in reducing the workload of our staff for basic inquiries.

What do you dislike most about using Vee?

The AI often fails to grasp the tone of customer inquiries, leading to inadequate responses.

What problems does Vee help you solve, and how does this benefit you?

It alleviates some pressure from our team, but the inaccuracies often result in escalations.

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Dalia Cohen
Dalia Cohen November 18, 2024

What do you like most about using Vee?

The ability to manage high volumes of inquiries without needing to hire more staff is a huge plus.

What do you dislike most about using Vee?

While it works well for straightforward queries, it struggles with more complex customer issues.

What problems does Vee help you solve, and how does this benefit you?

It significantly cuts down on operational costs, but we still need human oversight for complicated cases.

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