TeleWizard is a cutting-edge artificial intelligence technology designed specifically for phone communication. It enhances customer service operations by providing adaptive responses that mimic human agents, thus leading to engaging and satisfying exchanges. The system is proficient in understanding context, language, and nuances of human conversation, ensuring meaningful dialogues. TeleWizard seamlessly integrates with existing call centers, customer relationship management systems, and interactive voice response platforms, offering a superior communication experience. By embracing TeleWizard, businesses can stay ahead in the competitive landscape by providing unparalleled service and improving customer engagements.
The key features of TeleWizard include human-like interactions, seamless integration with various business systems, an adaptable API, revolutionary AI agents, and the ability to gain a competitive edge in the industry. Moreover, TeleWizard ensures instant service without wait times, boosting customer satisfaction and fostering growth opportunities. The platform also offers a wide range of applications, such as customer support, appointment scheduling, intake specialist services, e-commerce support, and retail assistance.
TeleWizard provides different pricing plans tailored to various business needs, ranging from a free trial with 250 credits for 7 days to starter, growth, and professional plans offering different features and credits based on the subscription level. Technical support is included in all plans, and users can change their plan based on evolving business requirements. Additionally, there are special pricing options for non-profit organizations and educational institutions. Users can cancel their subscription at any time, with cancellations processed at the end of the current billing cycle.
In summary, TeleWizard represents a sophisticated AI-driven solution for enhancing customer interactions, boosting engagement, and revolutionizing customer service experiences in businesses of all sizes.
Telewizard was founded by Atef Hashem and Ahmed Hashem. Atef began his coding journey at the age of eleven, showcasing impressive technical skills and a knack for forming strong industry partnerships. Ahmed, on the other hand, discovered his passion for coding early on and excels in product design and user experience. The company, based in San Francisco, offers AI-driven call center solutions tailored for small and medium-sized businesses, focusing on personalized customer experiences and efficient call handling.
To use TeleWizard, follow these steps:
Sign up for a plan: Choose a plan based on your business needs, whether you are a solopreneur, small business, or a mid-sized enterprise. Plans include a specific number of monthly credits for AI-driven call handling, along with features like call recording, email integration, and multilingual support.
Start the 7-day trial: New users get a 7-day trial with 250 credits to explore TeleWizard's features and capabilities. The trial period allows you to experience the AI-driven call center and understand its benefits for your business.
Manage your plan: You can upgrade or downgrade your plan to match your evolving business requirements. Upgrades take effect immediately, while downgrades are effective at the start of the next billing cycle. Changes can be made through your account settings or by contacting support.
Utilize technical support: Technical support is included in all plans, ensuring you have assistance whenever you encounter issues or have questions about using TeleWizard.
Understand credit allocation: Credits are used to measure consumption of TeleWizard services. Different actions like AI-driven call handling, email responses, and document visualization consume varying amounts of credits. You can monitor credit usage in real-time through the analytics dashboard.
Integrate knowledge: To enhance your call center's capabilities, add knowledge through system integration, document uploads, website content, or manual text input. Each method incurs a specific credit cost.
Optimize credit consumption during calls: Credits are deducted based on call activities and features utilized, such as the AI-agent cost, inbound and outbound call charges, in-call actions, email handling, and post-call actions.
Monitor and purchase additional credits: Stay in control of your credit usage by tracking patterns on the analytics dashboard. Additional credits can be purchased as needed to ensure seamless operation.
By following these steps, you can effectively utilize TeleWizard's AI-driven call center to enhance customer interactions and streamline communication processes.
Paid plans start at $39/month and include:
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