Tekst.ai
3.00
0
Tekst.ai enhances customer support using AI-powered tools like chatbots, sentiment analysis, and customer behavior prediction.
Tekst.ai Reviews
3.00
Based on 5 reviews
How would you rate Tekst.ai?
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Fatima Ali
December 25, 2024
What do you like most about using Tekst.ai?
The ability to predict customer behavior is interesting and can guide our marketing strategies.
What do you dislike most about using Tekst.ai?
The customer support for the tool itself is lacking. When I faced issues, responses were slow and unhelpful.
What problems does Tekst.ai help you solve, and how does this benefit you?
It helps us automate repetitive tasks, but without good support, it feels like a gamble using the tool.
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Nida Rehman
December 12, 2024
What do you like most about using Tekst.ai?
The AI's ability to analyze customer feedback is impressive and helps us improve our services.
What do you dislike most about using Tekst.ai?
The lack of multilingual support limits its usability for our diverse customer base.
What problems does Tekst.ai help you solve, and how does this benefit you?
It reduces the workload on our support team, but it's not fully optimized for all our customer demographics.
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Amina Khan
November 27, 2024
What do you like most about using Tekst.ai?
The sentiment analysis feature is quite insightful. It helps me understand customer emotions and tailor responses accordingly.
What do you dislike most about using Tekst.ai?
The interface can be a bit confusing at times. It took me a while to figure out how to customize the chatbots.
What problems does Tekst.ai help you solve, and how does this benefit you?
It significantly reduces response times for customer queries, which has improved our service ratings, but I feel it could do better with integration options.
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Zain Mohammad
November 26, 2024
What do you like most about using Tekst.ai?
The customizable APIs made integration with our existing systems relatively easy.
What do you dislike most about using Tekst.ai?
The learning curve is steep. It took a lot of time to train the AI for our specific needs.
What problems does Tekst.ai help you solve, and how does this benefit you?
It helps us streamline our customer support, but we had to invest a lot of time initially to get it working smoothly.
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Omar Siddiqui
November 22, 2024
What do you like most about using Tekst.ai?
The automated chatbots are a game-changer for handling routine inquiries. They save us a lot of time.
What do you dislike most about using Tekst.ai?
Sometimes the chatbots struggle with understanding complex queries, leading to customer frustration.
What problems does Tekst.ai help you solve, and how does this benefit you?
It helps in managing high volumes of customer queries efficiently, which ultimately boosts our productivity.
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