I appreciate the automated responses feature, which helps me maintain engagement with customers without spending too much time on it.
The interface can be a bit confusing at times, especially for someone who isn't tech-savvy.
It helps in managing customer feedback more efficiently, which is crucial for our reputation. However, I wish it had more customization options for responses.
The automated social media promotion feature is efficient and helps in reaching more potential customers.
There are times when the tool doesn’t capture all reviews from different platforms, which can be frustrating.
It aids in managing customer feedback across various platforms, leading to better overall engagement with our audience.
The reputation management automation is a game changer for my small business. It saves me a lot of time.
The pricing feels a bit steep for the features offered, especially for startups.
It helps streamline the review process, allowing me to respond quickly to customer feedback, which has improved our ratings.
I like the concept of automating reviews management; it’s quite innovative.
The setup process was complicated and took longer than expected.
It helps in monitoring our online reputation better, but it needs to improve on the user experience front.
The ability to filter negative reviews is helpful for maintaining a positive online image.
I found the automated response feature to be quite generic and not personalized enough.
It assists in organizing reviews, but the lack of personalization makes it less effective in addressing specific customer concerns.
