I appreciate the multilingual support, which is essential for my diverse customer base.
The pricing can get steep as our usage increases, and I feel like we’re paying a lot for extra messages.
It streamlines basic customer interactions, reducing response times. However, the lack of integrations with various platforms means I still have to manage customer service on multiple fronts.
Honestly, I can’t think of anything that stands out positively.
The limitations on integrations are a huge drawback. I can't connect it to many tools we use daily.
It hasn’t really solved any significant problems for us. We still have to handle many issues manually, defeating the purpose of using a chatbot.
I like the fast response times and the integration with WhatsApp, which is popular among our customers.
The pricing structure can be confusing and may not be ideal for small businesses.
It helps in responding to customer queries swiftly, but the high costs can deter us from fully utilizing its potential.
The AI's ability to learn from previous interactions is impressive. It adapts and improves over time.
While it does have great features, I wish it offered better customer support options for troubleshooting.
It has significantly reduced the number of repetitive queries my team has to handle, allowing us to focus on more complex customer issues.
The interface is quite user-friendly, making it easy to set up basic chatbot functionalities.
I'm frustrated with the lack of email and Instagram support. This limits my ability to engage with customers effectively on those platforms.
It helps automate basic customer queries, but with the limited integration options, I find myself often having to address issues manually.
Microsoft Copilot offers AI-driven code suggestions, enhancing developer productivity and streamlining the coding process.