
The service is very reliable and has helped us maintain a consistent communication line with our clients.
I would appreciate more analytics features to evaluate call effectiveness.
It has drastically cut down on wait times for our customers, which has improved our overall service ratings.
I appreciate the multilingual support, which allows me to communicate with clients from diverse backgrounds. The AI voice agents are quite responsive and handle calls efficiently.
I find the call logging feature a bit basic. It could use some more detailed analytics to track call performance better.
It helps manage inbound calls during peak hours, ensuring that no customer is left unattended. This has significantly improved my customer satisfaction rates.
The ability to integrate with our existing phone numbers is convenient.
The service can be a bit slow to respond during peak hours.
It helps manage call volumes, but the lag sometimes negates that benefit.
The seamless call routing has been a huge help in making sure calls go to the right person.
I wish they would provide more training resources for new users.
It minimizes human error in call transfers, enhancing our operational efficiency.
The quick implementation of agent revisions is fantastic! I can update responses based on customer feedback swiftly.
I wish there were more templates available for different business scenarios.
It has reduced my missed calls significantly, ensuring that I never lose potential clients.
The customization options for AI agents are a great feature; I can tailor them to match my brand's voice.
The integration process was a bit complicated, and I had to spend a lot of time troubleshooting.
It helps me handle multiple calls at once, which is crucial during busy hours, but the setup could be smoother.
I love the seamless integration with our existing phone system. It really feels like it's part of our operations.
Sometimes the AI's understanding of accents can be hit or miss, but it's improving.
It streamlines our appointment booking process, freeing up my time to focus on other important tasks.
I really like the customization features. It allows me to create a unique experience for my callers.
Sometimes the AI struggles with handling complex queries, which can be frustrating.
It saves me a lot of time by handling routine inquiries, allowing me to focus on more strategic tasks.
The ability to handle both inbound and outbound calls is a game-changer for our small business.
The pricing could be more competitive, especially for startups like mine.
It allows me to manage calls without hiring additional staff, which is essential for controlling costs.
The AI's ability to leave messages has been very useful, especially when I'm tied up in meetings.
Occasionally, the AI's responses can sound robotic and lack a personal touch.
It helps maintain a professional image by ensuring all calls are handled promptly, even when I'm unavailable.
The ability to manage multiple languages is a key feature that has opened up new markets for us.
The AI agent can sometimes misunderstand cultural nuances in language.
It allows us to better serve our international clients, improving our global presence.